Sandos Papagayo Hotel

Property class: 4

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Reviews

8.6 out of 10
Excellent
Located close to Marina Rubicon, Sandos Papagayo Hotel provides a poolside bar, a terrace, and shopping on site. Active travelers can enjoy fitness classes, basketball, and archery at this resort. Indulge in a facial and a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. In addition to mini golf and a coffee shop/cafe, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Elite Suite (2 Adults)

A balcony with a table and chairs, overlooking a beach and ocean.

Elite Suite (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Suite (2 Adults and 1 Child)

A balcony with a table and chairs, overlooking a beach and ocean.

Elite Suite (2 Adults and 1 Child)

  • Sea view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 4 Twin Beds

View all photos for Elite Suite (4 Adults)

A balcony with a table and chairs, overlooking a beach and ocean.

Elite Suite (4 Adults)

  • Sea view
  • 68 sq m
  • Sleeps 4
  • 2 Twin Beds OR 2 Double Sofa Beds

View all photos for Elite Double Room, Sea View

A hotel room with a bed, a sofa, a small table, and a balcony with a view.

Elite Double Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Triple Room, Sea View (2 Adults and 1 Child)

A hotel room with a bed, a sofa, a small table, and a balcony with a view.

Elite Triple Room, Sea View (2 Adults and 1 Child)

  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Elite Triple Room, Sea View (3 Adults)

A hotel room with a bed, a sofa, a small table, and a balcony with a view.

Elite Triple Room, Sea View (3 Adults)

  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Elite Quadruple Room, Sea View (2 Adults and 2 Children)

A hotel room with a bed, a sofa, a small table, and a balcony with a view.

Elite Quadruple Room, Sea View (2 Adults and 2 Children)

  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Single Room

A modern hotel room with a large bed, a desk, and a TV.

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk, and a TV.

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room (3 Adults)

A modern hotel room with a large bed, a desk, and a TV.

Superior Triple Room (3 Adults)

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Triple Room (2 Adults and 1 Child)

A modern hotel room with a large bed, a desk, and a TV.

Superior Triple Room (2 Adults and 1 Child)

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Quadruple Room, Balcony (2 adults and 2 children)

A modern hotel room with a large bed, a desk, and a TV.

Superior Quadruple Room, Balcony (2 adults and 2 children)

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Single Room, Sea View

A balcony with a table and chairs, overlooking a beach and ocean.

Superior Single Room, Sea View

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Sea View

A balcony with a table and chairs, overlooking a beach and ocean.

Superior Double Room, Sea View

8.8 out of 10
Excellent
(13 reviews)
  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Sea View (3 Adults)

A balcony with a table and chairs, overlooking a beach and ocean.

Superior Triple Room, Sea View (3 Adults)

  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Triple Room, Sea View (2 Adults and 1 Child)

A balcony with a table and chairs, overlooking a beach and ocean.

Superior Triple Room, Sea View (2 Adults and 1 Child)

  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Quadruple Room, Balcony, Sea View (2 adults and 2 children)

A hotel room with a large bed, a desk with a TV, a chair, a balcony with a view, and a painting of a sunset.

Superior Quadruple Room, Balcony, Sea View (2 adults and 2 children)

  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Elite Single Room, Sea View

A balcony with a view of the sunset over the sea, a cactus, and wicker furniture.

Elite Single Room, Sea View

  • Sea view
  • 73 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Elite Suite (2 Adults and 2 Children)

A balcony with a table and chairs, overlooking a beach and ocean.

Elite Suite (2 Adults and 2 Children)

  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Elite Suite (2 Adults and 3 Children)

A balcony with a table and chairs, overlooking a beach and ocean.

Elite Suite (2 Adults and 3 Children)

  • 73 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds

View all photos for Elite Suite (3 Adults and 1 Child)

A balcony with a table and chairs, overlooking a beach and ocean.

Elite Suite (3 Adults and 1 Child)

  • Sea view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Elite Suite (3 Adults and 2 Children)

A balcony with a table and chairs, overlooking a beach and ocean.

Elite Suite (3 Adults and 2 Children)

  • Sea view
  • 73 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds

View all photos for Family Room, 3 Adults

A modern hotel room with a large bed, a sofa, a desk, and a view of the ocean.

Family Room, 3 Adults

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, 4 Adults

A modern hotel room with a large bed, a sofa, a desk, and a view of the ocean.

Family Room, 4 Adults

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, 2 Adults + 1 Child

A modern hotel room with a large bed, a sofa, a desk, and a view of the ocean.

Family Room, 2 Adults + 1 Child

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, 2 Adults + 2 Children

A modern hotel room with a large bed, a sofa, a desk, and a view of the ocean.

Family Room, 2 Adults + 2 Children

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, 3 Adults + 1 Child

A modern hotel room with a large bed, a sofa, a desk, and a view of the ocean.

Family Room, 3 Adults + 1 Child

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, 3 Adults + 2 Children

A modern hotel room with a large bed, a sofa, a desk, and a view of the ocean.

Family Room, 3 Adults + 2 Children

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Elite Suite (3 Adults)

A balcony with a table and chairs, overlooking a beach and ocean.

Elite Suite (3 Adults)

  • Sea view
  • 68 sq m
  • Sleeps 3
  • 1 Twin Bed OR 3 Twin Beds

DOUBLE CAPACITY 1

  • Sleeps 4

View all photos for SUPERIOR (2 ADULTS + 1 CHILD)

A hotel room with a bed, a desk with a TV, a balcony with a view, and a large painting on the wall.

SUPERIOR (2 ADULTS + 1 CHILD)

  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for SUPERIOR SIDE SEA VIEW (2 ADULTS + 1 CHILD)

A hotel room with two beds, a balcony with a view of the sea, a seating area with a table, and a painting of a sunset.

SUPERIOR SIDE SEA VIEW (2 ADULTS + 1 CHILD)

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Located in Yaiza, Sandos Papagayo Hotel is on the beach. While the natural beauty of Puerto del Carmen Beach and Corralejo Beach can be enjoyed by anyone, those looking for an activity can check out Marina Rubicon. Traveling with kids? Consider Aqualava Water Park, or check out an event or a game at Papagayo Fitness Center. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Yaiza travel guide
View more Resorts in Yaiza
Map
Calle Las Acacias, 6, Playa Blanca, Yaiza, Lanzarote, 35580

What's nearby

  • A beach with a person standing on the sand, mountains in the background, and a clear sky.
    Lanzarote Beaches
    17 min walk - 1.5 km
  • A marina filled with various boats, a coastal town with white buildings, and a prominent hill in the background.
    Marina Rubicon
    12 min drive - 2.7 km
  • Playa del Afre
    1 min walk - 0.0 km
  • Mujeres Beach
    12 min walk - 1.0 km
  • Las Coloradas Castle
    19 min walk - 1.6 km

Getting around

  • Lanzarote Airport (ACE)
    41 min drive

Restaurants

  • Berrugo
    5 min drive
  • One Bar
    5 min drive
  • La Taberna
    5 min drive
  • Mumbai Masala Marina Rubicon
    6 min drive
  • La Casa Roja
    5 min drive

About this property

Sandos Papagayo Hotel

  • Upscale family-friendly resort by the ocean
  • Located close to Marina Rubicon, Sandos Papagayo Hotel provides a poolside bar, a terrace, and shopping on site. Active travelers can enjoy fitness classes, basketball, and archery at this resort. Indulge in a facial and a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. In addition to mini golf and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Bike rentals, an outdoor tennis court, and supervised childcare (surcharge)
    • A gift shop, multilingual staff, and tour/ticket assistance
  • Room features
  • All 488 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with bidets and tubs or showers
    • TVs with satellite channels
    • Balconies, childcare services, and daily housekeeping

All inclusive details

  • All-inclusive room rates at Sandos Papagayo Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: Biosphere and Travelife. For more information on what these certifications require and verify, please visit their websites.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • International Buffet
  • Mexican Grill
  • Pizzeria Veneto
  • Pon Hai Tau

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Frequently asked questions

Does Sandos Papagayo Hotel have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Sandos Papagayo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandos Papagayo Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sandos Papagayo Hotel?

Check-out is at noon.

Are there all-inclusive benefits at Sandos Papagayo Hotel?

Some rate plans available at this property are all-inclusive.

Where is Sandos Papagayo Hotel located?

Nestled on the beach, this Yaiza resort is steps from Playa del Afre and 1.4 mi (2.2 km) from Marina Rubicon. Lanzarote Beaches and Las Coloradas Castle are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sandos Papagayo Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 310 out of 671 reviews
Rating 8 - Good. 272 out of 671 reviews
Rating 6 - Okay. 64 out of 671 reviews
Rating 4 - Poor. 18 out of 671 reviews
Rating 2 - Terrible. 7 out of 671 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views
Stayed 9 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are brilliant, location great.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views from Hotel
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff and rooms great. Food well above average for an AI. Drinks great. Overall loved it and amazing sunsets
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Location overlooking cliffs towards Fuerteventura fantastic. Lots of places to sunbathe. Your room was so good!! Sadly we had to leave early due to family illness. Disappointed the hotel did not honour the remaining two nights - staff were very considerate.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we had a spacious superior sea view room, plenty staff around in restaurant and food very fresh and hot. Lots of good food choices. Access to beach at the hotel and taxis cheap into town or ferry port. Plenty sunbeds at the pool areas, helpful, friendly staff. Slight down sides were limited mixer options, ie no zero sugar/ diet options apart from Pepsi Max. Would be useful to have crossover in opening times of restaurants and for pool bar to be open later than 6.45pm to allow drinks in the evening eg when sax player outside there in the evening. All in all though a brilliant hotel, would recommend.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the all-inclusive part and the variety of food they serve every day. The staff was extremely helpful, especially when we were looking for a phone charger adapter. The sockets are different from the US electric sockets. The only thing I wish all hotels had was an exhaust fan in the bathrooms, because our room here doesn't have any. Also, I was expecting mini toiletries like toothbrush, toothpaste, and slippers, like the ones they give in hotels in Asia. Overall, our room with an ocean view was great, the food and staff service were excellent, and the pools were not overcrowded. I will go back if I get another chance or if their daily rate becomes cheaper.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms,clean and tidy,with good views. Very good value All Inclusive.Nice food with plenty of options.Quiet area with nice walks.Free shuttle to beaches and nice bars and restaurants.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect February holiday

Amazing view, good food, good entertainment,friendly atmosphere.
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff. Good selection of food at buffets. Variety of entertainment. Clean pools and plenty of sunbeds.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Overall a clean, friendly and calm hotel. Plenty of amenities, such as an on site spa, gym, shops, hairdressers and organised activities throughout the day. 3 pools and jacuzzis. The all inclusive was brilliant with a variety of food and drink available. The Mexican restaurant was outstanding but did require prebooking which was hard to get! The rooms were spacious and cleaned daily.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I can give more the 5 stars I would lovely staff lovely food special chef SALM in the restaurant he is very helpful worth it to pay for the royal upgrade it was our first time but will come every year
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic long weekend. We upgraded to the elite and enjoyed the adults pool area which was a surprise. Loads of familles but never really heard them Enjoyed branded drinks in the elite open top terrace. Truly relaxing we would definitely return
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet locations

We enjoyed our stay at Sandos. The location worked well for us as it was right at the edge of Playa Blanca, and so was very quiet. There was a good range of food, however there were limited main course choices for vegetarians. Some of the food could have been warmer.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Wine and cocktails could be better. Nice view
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Return stay

Good food, excellent value. Royal elite worth it for us, sea view spacious room, elite dining and lounges. Area around pool very tired and could do with a refurbishment. Check in was not the best, reception staff really need to be more friendly (all other staff great)
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Liked: Staff & service

high density hotel

A mixed bag; we upgraded to royal elite - this gives access to additonal exclusive lounges and dedicated restaurant. The Royal elite restaurant experience was nice, but the food did not differ ( perhaps even less choice) to the main restaurant. Room was tired and had a heavy cigarette smell, though non smoking. Aircon was noisy and ineffective affecting sleep. What you do get with Royal elite is drinks served in the restaurant ( with I suspect a better wine) plus somewhat amazingly a serve yourself premium drinks bar in the lounges. Nice, but it did suit heavier drinkers than us. Some hefty measures were in evidence. Getting a pool sunbed was very tricky and there is almost no greenery/ gardens to this hotel.
Stayed 7 nights in Sep 2023
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
Maybe we got unlucky but our room was never clean (bathroom walls, dead bugs, broken toilet seat, mouldy air con). We complained and the mould was removed. Reception and bar staff in the main building quite dismissive. Outdoor spaces and royal elite bars were very good. Buffet quite good. 24/7 snack bar worth it if you want drinks late into the night!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. Hope to return and stay longer. Staff is amazing. Welcoming and warm. Thank you!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole trip was execellent hotel should be 5* not 4* All staff were brilliant especially manager Maria who helped me whilst I had to see the hotel doctor The doctor is a private one but doesn’t state anywhere Once I’d seen him he wanted €780 I didn’t pay I went reception next morning where manager Maria help me and my wife Maria was excellent she evening extended our check out from midday to 6pm because off the problem we encountered
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, helpful staff
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good Food was good Animation team were very good and evening shows were very good. Lots of acrobatics and magic. Room make up service was ok but felt rushed Gym equipment could be updated Overall good family hotel.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel really enjoyable
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay at
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, highly recommend!From check-in to check-out, the staff were incredibly polite and friendly. The entire hotel was super clean, and there were plenty of sunbeds, pools, and activities to keep us entertained. Our room had a stunning view overlooking the pools and the sea! The food was good overall, though the snack bar options could be a little fresher. We had an amazing time and cannot wait to come back again!
Stayed 7 nights in May 2026