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Very good hotel. It was close to many sights, access to transportation and shopping. Breakfast buffet was one of the best I’ve seen. Staff very polite and helpful.

I liked how we were able to do an early check-in at the hotel. It was also very walkable to the convenience stores and malls as well.

The check-in staff was unattentive, not very hospitable and didn’t give us much information, just answered our questions. We asked for city view room, but our room was facing a back alley of a building. Other than that, our stay was amazing. Our room was super clean, beds were very comfy, the cleaning ladies and staffs during breakfast were very friendly & attentive. The location was great too. Walking distance to many places.

Friendly staff, love to been able to have coffee maker in room

It was just as lovely as everyone has reported. The front desk, room service, bellmen, etc, were all so very friendly and kind. Every staff person we met went out of their way to help us and offer a first class welcome. They were exceedingly polite, especially with our language barrier. Many of them spoke English fluently. It was just wonderful to be treated so well.

The hotel is beautifully decorated and at a wonderful location close to the sought after tourist spots. Breakfast was excellent and we enjoyed the variety. One thing of note was that upon requesting some ice, I was asked to pay a minimal fee. In all my stays at luxury hotels, I cannot recall being charged for ice. I am not sure if there is something particular about ice here but you may consider providing this as a complimentary amenity to your guests as I felt a bit embarrassed for the staff...

Clean room and helpful staff

4th time staying here and love it.

Our family enjoyed the family suite with bunk beds. There were good restaurants in the area and easy access to the subway.

Nice for a short quick affordable stay

Subway train station to ICN airport is just next to the hotel.

This is my go-to place whenever I'm on a business trip to Seoul. I'm always impressed by the kindness of the staff, and the location is perfect — convenient for transportation and shopping. Best of all, there are plenty of great restaurants nearby

Alex, Harper and Ria are the best! Eric and Sally in EL are truly amazing and really made us feel like family! The best people in the world!!

So quiet and beautiful views!

The property was great. Staff was wonderful. The breakfast had a good mixture of korean and american food. The only thing i didnt like was it said it was near seoul Station but was at saemundae station and was mutliple subway transfers away.

The room felt small, but everything was highly satisfying.

Everything was perfect. Only thing I didn’t enjoy much was the gym. It was quite small and tight, which led me not to use it.

I recently completed a 2 week stay at the Signiel Hotel. This hotel is a real show stopper and is without a doubt one of the Top Hotels in the World. They helped arrange a car and driver service from/to the airport. From the moment I arrived, i have never had this level of service, attention to detail and anticipation to whatever i needed throughout my stay. Their Concierge Team is top notch assisting with reservations, transportation, anything you need. Their room service was reasonably priced...