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The check-in staff was unattentive, not very hospitable and didn’t give us much information, just answered our questions. We asked for city view room, but our room was facing a back alley of a building. Other than that, our stay was amazing. Our room was super clean, beds were very comfy, the cleaning ladies and staffs during breakfast were very friendly & attentive. The location was great too. Walking distance to many places.

Room was immaculate, staff was amazing and so helpful. We didn't park so can't speak to that, but the service at the front desk was very smooth and efficient. The breakfast is delicious and very convenient but PRICEY so if you want to do that, make sure you book a package where it is included. We loved being next to Lotte World park, the subway station and mall. Would 100% stay here again.

It was just as lovely as everyone has reported. The front desk, room service, bellmen, etc, were all so very friendly and kind. Every staff person we met went out of their way to help us and offer a first class welcome. They were exceedingly polite, especially with our language barrier. Many of them spoke English fluently. It was just wonderful to be treated so well.

I recently completed a 2 week stay at the Signiel Hotel. This hotel is a real show stopper and is without a doubt one of the Top Hotels in the World. They helped arrange a car and driver service from/to the airport. From the moment I arrived, i have never had this level of service, attention to detail and anticipation to whatever i needed throughout my stay. Their Concierge Team is top notch assisting with reservations, transportation, anything you need. Their room service was reasonably priced...

Very good hotel. It was close to many sights, access to transportation and shopping. Breakfast buffet was one of the best I’ve seen. Staff very polite and helpful.

Friendly staff, love to been able to have coffee maker in room

I liked how we were able to do an early check-in at the hotel. It was also very walkable to the convenience stores and malls as well.

Great stay! Clean and spacious rooms.

The location of this hotel is unbeatable. It is close to several tourist locations, restaurants and shopping areas. The access is pretty easy from the airport (the bus stops right at the door) or by train (Seoul station is just 15 min by taxi), something really helpful if you come with family. We chose it for the indoor pool, which has a couple of jacuzzi next to it. It was a perfect choice to relax after walking around. It has several restaurants, but you can also eat nearby at the shopping...

Great location for shopping and dining. Luxurious hotel interior- every spot is picturesque. It has own fine-art gallery. I booked a room with two double beds. The room was clean and spacious. One thing I didn’t like was the toilet with bidet that did not work properly. So the hotel manager changed my room right away. Except that, I had great stay.

4th time staying here and love it.

Perfect location. Subway is 2 minutes walking distance. All the food, pubs, and shopping was literally right behind the hotel. Couldn't have asked for a better place to stay in Hongdae. Highly recommend.

The hotel is beautifully decorated and at a wonderful location close to the sought after tourist spots. Breakfast was excellent and we enjoyed the variety. One thing of note was that upon requesting some ice, I was asked to pay a minimal fee. In all my stays at luxury hotels, I cannot recall being charged for ice. I am not sure if there is something particular about ice here but you may consider providing this as a complimentary amenity to your guests as I felt a bit embarrassed for the staff...

Alex, Harper and Ria are the best! Eric and Sally in EL are truly amazing and really made us feel like family! The best people in the world!!

Nice

Great stay in this part of town. If you want to be in the action with all the young from nearby university this is a great spot. Also good for shopping and local eats. Reserve a penthouse room for extra space and outdoor patio.

Clean room and helpful staff