Fairmont Resort Blue Mountains MGallery Collection
2/10 Terrible
"I recently stayed at Fairmont Resort Blue Mountains for one night over a holiday weekend with my family. At over $700 for a single room, I expected a premium experience. Unfortunately, the reality fell well short of the price tag.
The issues started at check-in. We arrived and were told our room wasn't ready and that we would receive a text when it became available. No text ever came. After returning to the front desk after 3pm, we were told concierge would have our key. Concierge had neither our room key nor our bags, so we had to return to the front desk yet again before finally receiving access to our room.
The room itself was extremely disappointing. It felt tired, dated, and poorly maintained. The king bed didn't even have properly fitted sheets. The paintwork was worn, the carpet appeared dirty, and the bathroom was in particularly poor condition. The showerhead looked decades old, and the bathroom tiles were visibly affected by black mould. This is not what I'd expect from a hotel charging premium holiday rates.
We also requested an extra sheet or blanket for the fold-out bed and were told there would be a $60 charge. I can understand charging for additional bedding when bringing in a cot or extra bed, but charging that amount for a simple blanket when guests are already paying such extraordinary room rates felt unreasonable.
While the family facilities are one of the resort's main selling points, they too were disappointing. The arcade was useful for keeping child"
"The driveway is full of potholes. Neither it nor the carpark are paved. It's Dirt and some roadbase. The marked parking spaces are so tight. Don't bring a nice car or wear good shoes! The entrance to the reception is up a flight of stairs with no signage to indicate that they have disability access or ramps. To find this, you have to walk around and discover the sign for the disabled entrance yourself or be told where it is once you've made it up the stairs to reception. There are no lifts even though the hotel is over 3 floors. I know it's an old building, but a lift can be installed. The reception staff were helpful, however, and carried my bags. The room was nice, but I was awoken by a high pitched noise coming from the fridge, every time the compressor switched on, which I eventually unplugged from the wall, just so I could sleep. The bottom of the vanity unit was held together with gaffer tape. The bathrooms near reception reminded me of my primary school toilets (from 40 years ago!). They need redoing completely. Buffet breakfast is pretty ordinary. There's a lovely lounge area in which to relax by the fireplace with plenty of seating. I won't be back."
"Really well located and a good breakfast.
The room was well presented. Not luxury. But comfortable.
Did the cliff top walk over two days and this central location worked well."
"We visit bowral roughly every couple of months and this is our favourite place to stay. Always clean, spacious rooms with streaming tv, water pressure is amazing and we never need to use our car because it’s near the Main Street. Even though it’s pub accommodation it is detached with a parking lot between so I’ve never really been bothered with the noise of patrons. Bonus is checking is a 12pm and our room has always been ready. Beds are very comfortable and pub food is great."
"The location was perfect. Lovely and quiet. We stayed in the lavender cottage and was like bring in the country. Kangaroos hopping around in the adjacent paddocks and beautiful sunsets. Bistro menu was extensive and over 3 nights we tried a variety of food - all which was good. Will definitely be back again."
"Very close to the 3 sisters. Staff were helpful and friendly but the property was not well cleaned. Mould in the shower and on the bathroom roof and a good layer of dust on lamps, side of beds, walls ect. One of the beds missing a sheet. Wouldn't stay again."
What's the area like around Yerranderie Regional Park?
Yerranderie Regional Park is located in Yerranderie. If you're looking for a convenient place to stay, you might search for properties close to public transportation so it's easy to get around.
Where is the best place to stay close to Yerranderie Regional Park?
The Gibraltar is one of the top choices for your stay based on our traveler data, and this hotel offers a golf course and a restaurant. You'll find it 26.4 mi (42.4 km) from Yerranderie Regional Park. Other good options in the area include Tahmoor Inn and Picton Valley Motel.
If I need to cancel the hotel reservation for my stay near Yerranderie Regional Park, will I receive a refund?
Yes, you'll find most hotel reservations are fully refundable provided that you cancel prior to the hotel's cancellation deadline, which is often 24 or 48 hours before your scheduled arrival. If your reservation is non-refundable, it might still be possible to cancel it and be given a refund within 24 hours of your booking. Add your dates and click on "Search", then use the "fully refundable" filter to view the best deals available near Yerranderie Regional Park.
Where can I learn more about changing or cancelling my trip in the area near Yerranderie Regional Park?
For additional details about updating your stay near Yerranderie Regional Park or cancelling it, click here.