Dear Mr. Yeonju, It is such a pleasure to know that you had a lovely time with us. Thank you for choosing Hotel Neo Malioboro while you were in Yogyakarta. We very much hope to have the pleasure of welcoming you back soon. Best Regards, Maji Djamin General Manager

Dear Mr. Dohyeon, Thank you for giving us opportunity to welcome at Hotel Neo Malioboro recently. We do apologize for the inconvenience during stay. The points that you have mentioned already delivered to the department concern, for them to be followed up immediately as they get the comment. Thank you very much for sharing your experience and trust in our genuine hospitality. We are looking forward to be a part of your journey again soon. Best Regards, Maji Djamin General Manager

Dear Jong Geun On, It is with our great pleasure having the chance to have you as our guest in Hotel Neo Malioboro and thank you for taking the time to write a review on this site. We are really happy to see you pleased with our services and facilities. Thank you for choosing us and we looking forward to your next stay. Best Regards, Maji Djamin General Manager

Dear Rosa, We would like to thank you very much for choosing Hotel Neo Malioboro on your vacation. We are delighted to hear that you love our strategic hotel's location nearby Malioboro street. However, We do apologize for any inconvenience regarding the price of Airport pick up service. We greatly appreciated your feedback & we look forward to welcoming you again in the near future. Best Regards, Maji Djamin General Manager

Dear Yeongjoe Hwang, Thank you for staying with us during your recent visit to Yogyakarta. I am glad to hear that we in general exceeded your expectations and that we took good care of you. Happy to know that you satisfied with our strategic hotel’s location near by Train Station & Malioboro area. We are really looking forward to welcome you back very soon. Best Regards, Maji Djamin General Manager

Dear Hayoung, Thank you for taking time to leave us rating. We would love to have you stay with us on your next trip in Yogyakarta. Best Regards, Maji Djamin General Manager

Dear Valuable Guest, Thank you for choosing to spend vacation with us. We would like to sincerely express our deepest apologies for the inconvenience caused by the toothbrush condition does not as our standard. We will more concern to check again all the amenities in the room immediately. The convenience of our guests is always our top priority. We greatly appreciated your feedback and We would be honored to have you return to our hotel in the future. Best Regards, Maji Djamin General Manager

Dear Valuable Guest, On behalf of Hotel Neo Malioboro team, I would like to thank you very much for your visit and for your excellent review. We are happy to note that you had an enjoyable stay with our hotel and you had a delicious breakfast. We look forward to welcoming you back for another amazing stay. Best Regards, Maji Djamin General Manager

Dear Guest, Warmest greeting from Hotel Neo Malioboro, Thank you for choosing Neo Malioboro to be your home during your visit to Yogyakarta. We really appreciate you taking the time in giving a review for our hotel. Your review would be made more value for our hotel. We have noted the inputs that you mentioned in your review above. These things will be our priority in the future to improve the quality of service and quality comfort our guests. We will wait your next visit at near future. Have a great day.

Dear CHANJIN, Warmest greeting from Hotel Neo Malioboro, Thank you for taking your time in sharing your great experience. We really glad to read your view and we are very happy you enjoyed our facilities such as tv channels, wi-fi connection, restaurant, and the hotel location. We look forward to welcoming you back soon in the near future for another memorable stay experience.

Dear Lee, Warmest greeting from Neo Malioboro Hotel, Thank you for your stayed in Neo Malioboro. We were very sorry if there is anything that reduces your comfort during your stay. We had read the reviews and feedback from you about your experience less pleasing during the stay. Reviews you've written can become our reference to always provide and maintain the service we had. We are looking forward to welcome you back at our hotel in the near future.

Thank you

Dear Mrs. Trias, Warmest Greetings from Neo Malioboro Yogyakarta HotelThank you for taking the time to share your feedback with us. We apologize for the inconveniences you experienced during your stay. It's disappointing to hear that our service fell short of your expectations. Rest assured, your feedback is invaluable to us, and we'll address these issues with our team to ensure improvements are made. We strive to provide exceptional customer service and regret that we didn't meet that standard for you. We appreciate your highlighting of our location as a positive aspect and hope that you'll reconsider staying with us in the future, allowing us the opportunity to demonstrate the quality service we aim to deliver.Yours Sincerely, Vera Indah Pratiwi General Manager

Dear Mr. Yuta,Warmest greeting from Neo Malioboro by ASTONI would like to take this opportunity to say thank you for choosing Neo Malioboro as your hotel accommodation. It was a pleasure to host you during your recent trip to Yogyakarta. Thank you for taking the time to share your feedback.Last but not least, stay healthy and stay safe. We are waiting for your upcoming stay in the future.Your sincerely,Andreas Anggoro Front Office Manager

Dear Mrs. Fawziyah,Warmest greeting from Neo Malioboro by ASTONI would like to take this opportunity to say thank you for choosing Neo Malioboro as your hotel accommodation. Thank you for sharing your feedback with us. We appreciate your input, and we take all guest comments seriously.We genuinely appreciate your insights and apologize for any inconvenience you experienced during your stay. We strive to provide a welcoming and comfortable environment for all our guests, and we regret that we fell short of your expectations in several areas.Regarding your concerns about the reception staff and the size of the room, we will address these issues with our team to ensure that our guests receive the warm hospitality and accurate representations they deserve. Additionally, we will review our breakfast options to enhance their taste and variety.We understand the importance of a peaceful environment for a good night's rest and will explore ways to mitigate the noise disruptions caused by nearby train movements.Your comment about communication regarding items waiting at the reception is duly noted, and we will work on improving our notification process to provide better service in the future.Once again, we appreciate your feedback as it helps us identify areas for improvement. We hope you'll give us another opportunity to exceed your expectations on your next visit. Please don't hesitate to reach out if there's anything else we can assist you with.Last but not least, stay healthy and stay safe. We are waiting for your upcoming stay in the future.Your sincerely,Vera Indah Pratiwi

Dear Mr. Bryan,Warmest greeting from Neo Malioboro by Aston. Thank you for taking your precious time to complete a review of our hotel. It is with great concern to learned about your unpleasant experience and please accept our sincere apologies for the issue contributing to the marred impression of our hotel. Please be rest assured that your comments has been personally brought up to the relevant hotel team for further improvement and additional training. Once again, thank you for your review and we look forward to having the opportunity to restore your faith in the warmest of Yogyakarta with Neo Malioboro by Aston.Best regards, Vera Indah Pratiwi,General Manager.

Dear Diana Marlean Warmest greeting from Neo Malioboro Yogyakarta Thank you for sending this review feedback during your stay. We are happy to see your stay exceed the expectation. Our pleasure to hear that our staff was helpfull starts from the front office and housekeeping also F&B Team. We do apologize regarding wifi connection was not as per as your expectation. IT will make sure this matter will not happen again. Once again thank you and we are looking for your upcoming stay. Your sincerely Vera Indah Pratiwi General Manager