테라스/파티오

세틀러스 호텔 요크 여행 후기

3 out of 5
세틀러스 호텔 요크
125 Avon Terrace, York, WA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 155개 이용 후기 중 72개" "
평점 8 - 좋아요. 155개 이용 후기 중 46개" "
평점 6 - 괜찮아요. 155개 이용 후기 중 22개" "
평점 4 - 별로예요. 155개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 155개 이용 후기 중 5개" "

8.8/10

청결 상태

8.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Judith

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room. Comfortable beds and pillows. Good shower. Good price. Check in confusing, wasn't aware that there are two Settlers right together, but different owners. Settlers Hotel is at the back and they send an SMS with room and lock box number. Would have liked a box of tissues in the room somewhere. Cleaners should leave shower head pointing down and not out the door!
2024년 5월에 1박 숙박함

8/10 - 좋아요

Jeff

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
No reception. Caused some confusion at first . Room clean and tidy but instructions for checkin never arrived hence phone calls were required because there were no reception staff at the premises.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

John

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Bonny

연인과의 여행
Hotel was very noisy
2024년 4월에 1박 숙박함
답변 제공: Amanda 님, 2024년 4월 9일
Hi Bonny, Thank you for taking the time to share your feedback and we are sorry to hear that there was some noise concerns whilst staying with us. We do hope that you can give us another chance in the future. Thank you.

6/10 - 괜찮아요

Wayne

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Ok for a short time. Thin walls so not good if you have a heavy snorer next door. Self check in and no support staff on site. Dishes etc provided but have to be washed in bathroom sink and no cloth or scourer provided.
2024년 4월에 2박 숙박함
답변 제공: Amanda 님, 2024년 4월 9일
Hi Wayne, Thank you for taking the time to share your feedback and we are pleased to hear that you enjoyed your stay with us. We appreciate your feedback and will look to adding more cleaning utensils for the dishes. We hope to have the chance to welcome you back again soon. Thank you.

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unit was fine but woken up early both mornings , people talking in next unit , thin walls
2024년 3월에 2박 숙박함
답변 제공: Amanda 님, 2024년 4월 9일
Hi Gregory, Thank you for taking the time to share your feedback and we are pleased to hear that you enjoyed your stay with us. We are sorry that you could hear fellow guests and do hope that you can give us another chance in the future. Thank you.

10/10 - 훌륭해요

frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean easy to get lock box for key
2024년 3월에 2박 숙박함
답변 제공: Amanda 님, 2024년 4월 9일
Hi Frank, Thank you for your kind words. We hope to have the opportunity to welcome you back again soon. Thank you.

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
When booking my husband requests a ground floor room as we both have mobility problems. However, for some reason, we are regularly allocated a room upstairs.
2024년 2월에 2박 숙박함
답변 제공: Amanda 님, 2024년 4월 9일
Hi Carolyn, We are sorry to hear that you have not been allocated your preferred room type. We do have rooms downstairs that are ideal for any guests with mobility problems. Our team will be happy to assist you for any future stays. Thank you.

10/10 - 훌륭해요

DARYL

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved relaxing on the balcony with a cuppa. Great country hotel.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Suzie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
no all was good nice all round
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to all amenities. Quiet surroundings. Parking close by.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
No issues self book in worked fine
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함

8/10 - 좋아요

Tak Kim Houston

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
整體都滿意,到晚饍的地方也很近及方便。可惜隔聲不太理想,很容易聽到嘈雜聲。
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Nancy

No wifi Left early
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Sonya

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Ashley

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

4/10 - 별로예요

hiroshi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The self check-in worked well. Starting to worry a bit though, as didn't get the code until 2 hours before 2pm check-in time. Property was very quiet and suited our needs. The tea towel & cleaning cloth were damp, so presume not replaced from previous occupant or had been used for cleaning the room. Carpets could have been a bit cleaner.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Keven

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Children running loose and screaming outside still at 11 pm so drove back to Perth. Nobody around to talk to
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Nice & central
2023년 9월에 1박 숙박함
답변 제공: Amanda 님, 2023년 10월 6일
Hi Mark, We are so pleased to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back again soon. Thank you

2/10 - 너무 별로예요

John

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Vikki

The bed was comfortable and the shower was hot. Little things were missing. No lightglobe in side lamp. The outside veranda was dirty. It was very tired and old
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Stuart

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We booked a family room and it was two separate rooms with adjoining doors. This was fantastic to have kids and parent separated yet connected to share toiletries. Thoroughly enjoyed our stay, if it were warmer we may have been able to try the pool. Way too chilly for us.
2023년 9월에 2박 숙박함
답변 제공: Amanda 님, 2023년 9월 10일
Hi Emma, Thank you for taking the time to share your feedback and we are so pleased to hear that you and your family had an enjoyable stay with us. We hope to have the opportunity to welcome you all back again soon. Thank you.

8/10 - 좋아요

Dylan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed the ease of accessing the property and the cleanliness and location. Only issue was no towels were provided. Will stay again.
2023년 9월에 1박 숙박함
답변 제공: Amanda 님, 2023년 9월 10일
Hi Dylan, Thank you for taking the time to share your feedback and we are thrilled to hear that you enjoyed your stay with us. We are very sorry that there were no towels provided as this should not have been the case and it sounds like we dropped the ball on this occasion. We apologise for this inconvenience. We hope to welcome you back again soon. Thank you.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Delightful overnight stay in York
We enjoyed our brief overnight stay in York in this abode - very clean, our rooms were available early and check-in/check-out was easy. Maybe abit drafty in winter thru the doors but luckily there's AC heating.
2023년 8월에 1박 숙박함
답변 제공: Amanda 님, 2023년 9월 10일
Hi there, Thank you for taking the time to share your feedback and we are so pleased to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back again soon.

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location, clean and confortable.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Anna Maria

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were available for help if needed but not intrusive.
2023년 8월에 1박 숙박함

8/10 - 좋아요

graham

2023년 7월에 1박 숙박함

8/10 - 좋아요

Drujay

2023년 7월에 1박 숙박함

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

4/10 - 별로예요

Mick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Heater didnt WORK and it was Bloody freezing,You cant even contact any one to Change rooms,dirty towels left in bath room and sumone elses clothes in room ??
2023년 7월에 1박 숙박함
답변 제공: Amanda 님, 2023년 7월 25일
Hi Mick,Thank you for taking the time to share your feedback with us. Our team are available 24 hours to assist with any issues and the contact number was provided with your booking confirmation. We have a staff member onsite who would have immediately assisted you if notified. We truly apologise if you were mistakenly checked-in to the incorrect room and we hope that you give us another chance in the future.

8/10 - 좋아요

Wayne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Contact free checkin a bit connfusing, but room was good and close to main street.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Gaye

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great cleanliness and service, thanks!
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Marian Van de

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice clean room. Kept us well informed
2023년 6월에 1박 숙박함

8/10 - 좋아요

Greg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well all ok, but think having to get in bath to have a shower sucks when you are in your mid seventies. Also I asked for a room as close to the restaurant as possible but lo and behold it was nearly the most furthest room from the restaurant bed was comfortable the female host was very helpful. Enjoyed Greg and Kay Kalgoorlie people
2023년 6월에 1박 숙박함

8/10 - 좋아요

amanda

2023년 6월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good basic warm and comfy room for one night with a couple of restaurants walking distance
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Iain

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed here for a night with 5 mates on motorbikes. Easy parking off the street and we actually just parked our bikes outside our rooms. Easy check in (contactless) with a coded lock box holding the key which makes it so easy. Rooms were very clean and comfortable. Good bed and linen. Very reasonable rates and the restaurant and bar were outstanding. Food was excellent and the poor old bar man/waiter who was working by himself did an amazing job ensuring everyone in the place was fed and watered without a problem. Definitely recommend for singles or couples.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Shirley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room nice and clean location good easy to walk everywhere
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Monica

2023년 5월에 1박 숙박함

8/10 - 좋아요

Kenneth

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
GREAT LOCATION AND BATHROOM
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Catherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great central location, comfy beds, easy parking. We had the 'family room' which was great for 2 adults, 2 kids as we had 2 bathrooms. With small children it would have been better if we were on the ground floor on the courtyard side but for a short stay it was ok. We utilised the in-room appliances for simple breakfast as well as free BBQ at park for a cooked breakfast. We were not satisfied with our meals or the price at the Settlers House Tavern- this was the let down of our trip even after asking a 'local' for recommendations (we later found the Sport & Rec bar/cafe would have been more suited to us). Being on the 2nd floor the shower pressure was lacking also but other than this accommodation was satisfactory for us on our trip. Room was deodorised but a smell of stale tobacco smoke lingered occasionally. We thoroughly enjoyed York and will come back.
2023년 5월에 2박 숙박함