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"2rd stay at this hotel. Refused upgrade said not available. Had to argue for a 1 1/2 hour late checkout we did get a one hour late( why not give the extra 1/2 hour we asked for. No free parking mentioned. We never ate at this hotel too expensive. The bar is small and difficult to find a seat except spillover in hall. Bar staff were very nice but to busy to talk and drinks were crazy expensive. The bathroom sink only produced scalding hot water or cold.😡 For a five star we expected better service"

"Clean room, friendly staff"

"Beautiful setting and hotel. There were some very strange noises in the night"

"Would have been better if there was more vegan food in the breakfast. "

"The restaurant was very nice and had a varied menu. Staff were very helpful and attentive "

"All good"

"Great location, lovely vibe, excellent breakfast "

"Lovely room, really friendly and helpful staff and great restaurant/ breakfast "

"I booked for my son and wife for their wedding night. The Hotel was extremely helpful, allowing them to store an overnight bag prior to the wedding. They added 'Honeymoon' touches to the room, I requested a room with a view even though it was a city centre hotel. It overlooked the Peace Gardens which was really nice. Hotel kept in contact prior to the stay with information re parking etc. which is available with a charge. Good breakfast available if required. All in all everything was just perfect for them."