A welcoming retreat in Bishophill where travelers feel at home while enjoying quality meals and service from staff who truly care about their experience
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Photo gallery for The Queens Hotel & Victoria Cloisters
Queens Hotel in central Bishophill offers comfort and practicality. Guests can unwind at the bar, enjoy breakfast at the on-site restaurant, and use the free WiFi. Previous visitors consistently praise the helpful staff.
Located in Bishophill, a neighborhood in York, The Queens Hotel & Victoria Cloisters is near a train station and on a river. Notable landmarks in the area include Shambles and York Minster. York Dungeon and Yorkshire Museum Gardens are also worth visiting. Visit our York travel guide
Queens Staith, Skeldergate, York, England, YO1 6DH
What's nearby
York Christmas Market
3 min walk - 0.3 km
Jorvik Viking Centre
3 min walk - 0.3 km
York City Walls
3 min walk - 0.3 km
Shambles
4 min walk - 0.4 km
York Minster
7 min walk - 0.7 km
Getting around
York Station
9 min walk
Leeds (LBA-Leeds Bradford)
42 min drive
Restaurants
The Ackhorne Inn
3 min walk
Drift-In Cafe
3 min walk
Slug & Lettuce
2 min walk
Golden Ball
3 min walk
Tank & Paddle
1 min walk
About this property
The Queens Hotel & Victoria Cloisters
Hotel near Shambles
Close to York Minster, The Queens Hotel & Victoria Cloisters provides amenities like a bar and a restaurant. Stay connected with free WiFi in public areas.
You'll also find perks like:
Full breakfast (surcharge), self parking (surcharge), and a TV in the lobby
An elevator, a 24-hour front desk, and multilingual staff
Luggage storage
Guest reviews say great things about the breakfast, helpful staff, and first-rate property condition
Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 for adults and GBP 9.50 for children
A bar/lounge
A restaurant
Restaurants on site
Riverside Lounge
Royal Brasserie
Things to do
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Guest services
Multilingual staff
Outdoors
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately GBP 12.50 for adults and GBP 9.50 for children
Self parking fee: GBP 19.50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York
Frequently asked questions
Is The Queens Hotel & Victoria Cloisters pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Queens Hotel & Victoria Cloisters?
As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at The Queens Hotel & Victoria Cloisters on Apr 19, 2026 start from ₩156,535, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 19.50 per night. Limited spots are available.
What time is check-in at The Queens Hotel & Victoria Cloisters?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at The Queens Hotel & Victoria Cloisters?
Check-out is at 10:00 AM.
Where is The Queens Hotel & Victoria Cloisters located?
Located in Bishophill, this hotel is within a 10-minute walk of Yorvik Brass Rubbing Centre and Shambles. Friargate Theatre and York Grand Opera House are just steps away. York Station is 9 minutes by foot and York (QQY-York Train Station) is 9 minutes.
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Reviews
The Queens Hotel & Victoria Cloisters Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.6
Location
9.0
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 519 out of 1004 reviews
10 - Excellent
519
Rating 8 - Good. 351 out of 1004 reviews
8 - Good
351
Rating 6 - Okay. 101 out of 1004 reviews
6 - Okay
101
Rating 4 - Poor. 25 out of 1004 reviews
4 - Poor
25
Rating 2 - Terrible. 8 out of 1004 reviews
2 - Terrible
8
Reviews
Verified
8/10 Good
janet
Mar 29, 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location for a one night stay, breakfast good quality food .
The location is fabulous, the staff are helpful and friendly. Excellent buffet breakfast. Rooms were a good size and you can park your car at the hotel. We will definitely stay here again. The decor is a little dated, but I wasn’t too bothered. A fantastic stay.
Louise
Stayed 1 night in Feb 2026
Verified
6/10 Okay
Darryl
Mar 27, 2026
Liked: Cleanliness, staff & service
Room was very clean but only 1 electrical contact in the room.
Breakfast was nice.
Staff very helpful.
The hotel could do with some paint and a but dated.
Darryl
Stayed 1 night in Mar 2026
Verified
8/10 Good
Heidi
Mar 23, 2026
Liked: Cleanliness
We didn't receive a particularly warm welcome on arrival but bar and breakfast staff were friendly and helpful. The bedroom was basic but fine for a short stay and the bed was comfortable. However, the noise from the streets outside (all night) affected our sleep.
Very good first impression , staff friendly and helpful, lovely room, very comfy bed, would have preferred a shower cubicle, not a shower over bath. All very good will certainly be staying here again
Anne
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Vivienne
Nov 27, 2025
Liked: Cleanliness, staff & service, amenities
Staff were friendly room comfortable breakfast was good and the bar was very nice
Vivienne
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Hannah
Dec 3, 2025
Liked: Cleanliness, staff & service, amenities
Had a lovely stay at this hotel. Rooms were clean and bed very comfy. Staff very friendly and will book to stay again.
Hannah
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Elizabeth
Dec 4, 2025
Liked: Cleanliness, staff & service, amenities
The Rooms were excellent and exceptionally clean and warm
The Staff were extremely friendly and helpful
Staff friendly, and good breakfast.
The room was very clean and good condition, but the decor is a little dated and there are no plug sockets by the bed.
Would stay again
Lovely central stay. Only criticism is I wasn’t informed there had been flooding to the car park so had to make last minute arrangements which was quite stressful
I stayed here for one night in the basic room. I have previously lived in York and can say that the location is excellent. Near lots of the major nightlife spots in York and a 10/15 minute walk to the minster.
The staff were friendly and welcoming when we arrived.
The hotel itself is a little outdated. We were on floor 2 and the lift was very jittery and slow. The room was spacious and had a coffee machine and clean towels. The bed wasn’t particularly comfortable and the pillows were very flat, but as we only stayed for one night it didn’t bother us too much. Be wary that you may also get a lot of street noise dependent on the night as the windows aren’t particularly soundproof and neither were the walls of the hotel.
Overall, for a night, the hotel was practical and clean and we had a fantastic buffet breakfast in the morning. I would recommend for a short stay.
Amy
Stayed 1 night in Mar 2026
Verified
8/10 Good
Gary
Nov 18, 2025
Liked: Staff & service, amenities
Great location. Clean rooms. Staff were very helpful and friendly
Gary
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Joann
Dec 1, 2025
Liked: Cleanliness, staff & service, amenities
Our apartment at Victoria Cloisters was roomy, clean and well stocked. The staff are friendly and helpful. Would definitely recommend.
Joann
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Margaret
Nov 2, 2025
Liked: Cleanliness, staff & service, amenities
Spacious clean apartment. Staff in hotel very friendly
Margaret
Stayed 2 nights in Oct 2025
Verified
6/10 Okay
Colin
Dec 18, 2025
Liked: Cleanliness, staff & service, amenities
The staff were all excellent in every respect but the room and Hotel generally is very tired and really needs a refurb.