Yucatan Peninsula, Mexico hotel rooms at the Banyan Tree

"It was good"

"Everyone in the resort is so friendly and welcoming, the resort is very well maintained, rooms are spacious with comfortable beds and pillows. They have fun activities throughout the day. Food is really good, especially the Ventana buffet and At Sunset. We enjoyed every minute of out vacation and wish we could have stayed longer. "

"We had an amazing stay at Grand Palladium Kantenah Family Selection. Everything was excellent, from the staff to the amenities. The beach was absolutely beautiful, and the staff were incredibly friendly, welcoming, and always helpful. The food was outstanding with plenty of great options for the whole family. We’ve been to Riviera Maya 6 times and stayed at different resorts, and this was by far our favorite. It’s truly family-oriented and made for a relaxing, memorable vacation."

"Yes"

"The BEACH VIEW WAS UNOBSTRUCTED. I CAN'T SAY WHETHER OR NOT THERE WAS A GOOD VARIETY OF ALCOHOL OR NOT AS I"M NOT REALLY A BIG DRINKER"

"I recently stayed at Heaven in Riviera in Cancun, and the name could not be more accurate — it truly felt like heaven. The food was excellent, the rooms were beautiful and comfortable, and the service was top-notch. By far, this is one of the best all-inclusive adults-only resorts I’ve ever stayed at in Cancun. One of the things I enjoyed most was the atmosphere. The resort feels like it’s tucked right into the middle of the jungle, with the Caribbean Sea stretching out in front of you. The views from the rooms were absolutely spectacular — waking up to that scenery every day was unforgettable. I had the best time here and will definitely be coming back. Highly recommended if you’re looking for a relaxing, luxurious getaway."

"Excellent location, awesome food, awesome staff. had an amazing time."

"Room service need to improve due to we called for service twice but nothing happens "

"The staff was A++ they all knew our names by day 2. They were super courteous and very very honest. We left our safe open one day with plenty of cash on display and they came cleaned our room and absolutely nothing was taken. The resort was spotless. The events were far away from the rooms so you could get your rest of that is what you came for. The food was okay. The reservation for the Brazil restaurants had to be done from 2pm to 4pm which was very inconvenient. The steak didn't blow my mind. But the service made up for it. Their ceviche restaurant only serves tilapia. Which I was so super disappointed about. The main buffet was usually the best choice. The other had waits. The sushi bar was good. The rice was a tad harder than it should be. Their little coffee and bakery shop inside one of their stores was amazing. It had fresh ice cream daily and different desserts than in the restaurants. They went all out for the US folks for thanksgiving. They decorated the hotel and served a full turkey dinner and a rib roast. The pools and beach were incredible. We truly enjoyed our stay. "