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"very clean!! we enjoyed the resort, food, beach and pools. "

"Staff very attentive and professional. Room service was always on point, room was always clean. Variety of restaurants to try and they’re all very good. Can’t wait to book again!"

"concierge service Is really good "

"Mindblown at the entire Xcaret property, hotel and parks. Was nervous about the cost but we left wishing we stayed longer. The hotel property is massive with so much to do and so many food choices. The room was clean and simple but with a wonderful view along with double hammocks and stoked snacks. Check in was simple and fast but do think something was missed along the way as we felt unprepared to tackle the enormous property with a lack of information at first from how to reserve restaurants to where the shuttles for the parks arrive. All reservation restaurants were also booked up for days in advance (our entire stay). However, none of the above was a deal breaker and we quickly got the flow with the interactive map on the app (very much needed) Overall highly recommend, just be prepared for a ton of walking and a slightly overwhelming amount of amenities and trying to find everything at first. "

"Everything was amazing "

"The staff was amazingly helpful and friendly. Everything was so clean and beautiful. Most of the resort restaurants order from the same kitchen which is interesting. But menu choices are slightly different. This resort is close to many options for shopping, restaurants, activities. I would definitely stay here again"

"The staff were amazing! Great atmosphere and a bit more casual, relaxed vibe than other places we've stayed. Food was great as well and the addition of the Cafe and the Grab and Go were super convenient "

"Stuff are super professional, nice, respectful, place is good. food is 5 out of 10. Not too many entertainment In the resort for adults, overall is good location and the beach are good not too fare away from malls"

"The best experience!"