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Falkensteiner Family Hotel Diadora

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Falkensteiner Family Hotel Diadora

Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Property video
Lobby sitting area
Family Suite, Balcony, Partial Sea View (Superior Seaside) | Balcony view
Lobby
On Petrcane Beach, Falkensteiner Family Hotel Diadora offers a luxurious beachfront retreat. Unwind at the private beach with sun loungers and water skiing or indulge in aromatherapy and massages at Acquapura Spa. Enjoy Mediterranean cuisine with ocean views, Pilates classes, yoga classes, basketball courts and multiple pools.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Parking available
  • Room service
The current price is ₩267,666
₩307,327 total
includes taxes & fees
Sep 26 - Sep 27

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, Balcony, Partial Sea View (Superior Seaside)

Beach/ocean view

Family Room, Balcony, Partial Sea View (Superior Seaside)

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
2 bedrooms
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Balcony (Superior)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, Balcony (Superior)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
2 bedrooms
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, Balcony, Partial Sea View (Superior Seaside)

Family Suite, Balcony, Partial Sea View (Superior Seaside) | 2 bedrooms, minibar, in-room safe, blackout drapes

Family Suite, Balcony, Partial Sea View (Superior Seaside)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
2 bedrooms
Blackout drapes/curtains
Bathrobes
  • 43 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Balcony, Partial Sea View (Deluxe Seaside)

Beach/ocean view

Family Room, Balcony, Partial Sea View (Deluxe Seaside)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
2 bedrooms
Blackout drapes/curtains
Bathrobes
  • 37 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Balcony, Partial Sea View (Falky Seaside)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, Balcony, Partial Sea View (Falky Seaside)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
2 bedrooms
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, Partial Sea View

Family Suite, 2 Bedrooms, 2 Bathrooms, Partial Sea View | Living area | 30-inch LCD TV with satellite channels, TV, toys

Family Suite, 2 Bedrooms, 2 Bathrooms, Partial Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
2 bedrooms
Blackout drapes/curtains
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Family Room, Balcony (Falky Room)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, Balcony (Falky Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
2 bedrooms
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room, Balcony (Deluxe)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, Balcony (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
2 bedrooms
Blackout drapes/curtains
Bathrobes
  • 37 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Partial Sea View

Family Suite, 2 Bedrooms, Balcony, Partial Sea View | Living area | 30-inch LCD TV with satellite channels, TV, toys

Family Suite, 2 Bedrooms, Balcony, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 43 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
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About the neighborhood

Located in Zadar, Falkensteiner Family Hotel Diadora is on a private beach. Greeting to the Sun and Sea Organ are notable landmarks, and the area's natural beauty can be seen at Petrcane Beach and Ninska Laguna Beach. Monastery of St. Francis Assisi and Forum are two other places to visit that come recommended. Scuba diving and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our Zadar travel guideOpens in a new window
Map
Punta Skala, Petrcane, Zadar, 23231

What's nearby

  • Petrcane Beach - 4 min drive - 2.2 km
  • Borik Beach - 18 min drive - 12.5 km
  • Forum - 20 min drive - 15.7 km
  • St. Donat's Church - 20 min drive - 15.7 km
  • Sea Organ - 20 min drive - 16.1 km

Getting around

  • Zadar (ZAD) - 42 min drive

Restaurants

  • ‪Restaurant Beck's - ‬12 min drive
  • ‪Konoba Antika Zaton - ‬9 min drive
  • ‪Konoba Bepo - ‬13 min drive
  • ‪Konoba Jaz - ‬10 min drive
  • ‪Zaz Beach Bar - ‬5 min drive

About this property

Falkensteiner Family Hotel Diadora

Luxury family-friendly hotel renovated in 2022 and located near Petrcane Beach
Located close to Ninska Laguna Beach, Falkensteiner Family Hotel Diadora provides a free breakfast buffet, a beach bar, and a poolside bar. With a private beach, sun loungers, and water skiing, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, a massage, and a manicure/pedicure at the onsite spa. The on-site Mediterranean cuisine restaurant, Restaurant Artigiani, offers breakfast, dinner, and ocean views. The gym offers Pilates classes and yoga classes; other things to do include basketball, windsurfing, and volleyball. In addition to a terrace and mini golf, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and an indoor pool, along with a waterslide, sun loungers, and pool umbrellas
  • Bike rentals, 7 outdoor tennis courts, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and babysitting (surcharge)
  • Smoke-free premises, beach umbrellas, and free newspapers
Room features
All 230 rooms include comforts such as furnished balconies and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 30-inch LCD TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (EUR 13 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Artigiani Bar & Lounge
  • Pool Bar Oaza
  • Restaurant Artigiani

Things to do

  • 3 outdoor pools
  • 7 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2009
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Renovated entire property - June 2022
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 3 and March 21.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Diadora Falkensteiner
Falkensteiner Diadora
Falkensteiner Family Diadora
Falkensteiner Family Diadora Zadar
Falkensteiner Family Hotel Diadora
Falkensteiner Family Hotel Diadora Zadar
Falkensteiner Hotel Diadora
Family Hotel Diadora
Hotel Diadora
Hotel Falkensteiner
Falkensteiner Family Diadora
Falkensteiner Family Hotel Diadora Hotel
Falkensteiner Family Hotel Diadora Zadar
Falkensteiner Family Hotel Diadora Hotel Zadar

Frequently asked questions

Does Falkensteiner Family Hotel Diadora have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

How much does it cost to stay at Falkensteiner Family Hotel Diadora?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at Falkensteiner Family Hotel Diadora on Sep 26, 2025 start from ₩267,666, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Falkensteiner Family Hotel Diadora pet-friendly?

No, pets are not allowed at this property.

How much is parking at Falkensteiner Family Hotel Diadora?

Self parking is available for EUR 13 per day.

What time is check-in at Falkensteiner Family Hotel Diadora?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Falkensteiner Family Hotel Diadora?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Falkensteiner Family Hotel Diadora provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Falkensteiner Family Hotel Diadora located?

This Zadar hotel is on the beach, 1.4 mi (2.3 km) from Petrcane Beach, and within 12 mi (20 km) of Ninska Laguna Beach and Greeting to the Sun. Sea Organ and Monastery of St. Francis Assisi are also within 12 mi (20 km).

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Falkensteiner Family Hotel Diadora Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 170 out of 287 reviews
Rating 8 - Good. 88 out of 287 reviews
Rating 6 - Okay. 21 out of 287 reviews
Rating 4 - Poor. 7 out of 287 reviews
Rating 2 - Terrible. 1 out of 287 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family vacation. Family enjoyed the buffet for dinner and breakfast. However, a bit far with our primary reason for being there was the see the city of Split.
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for kids and family, with all the needed services, clean and safe!
Stayed 5 nights in May 2025

10/10 Excellent

Marko

Liked: Cleanliness, amenities, property conditions & facilities
A very good Hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel! The food was excellent and very varied – there was always something new and delicious to try. Our room was spotless and well maintained, which made us feel very comfortable. The staff were friendly and helpful throughout our stay. One of the highlights for us were the playrooms – there are two: one for younger children and one for older kids. Our children absolutely loved them and spent hours playing there. For the little ones, there are both indoor and outdoor pools, which were perfect for all kinds of weather. The hotel also offers a wide range of activities for kids, which kept them entertained and happy the whole time. We can definitely recommend this hotel for families!
Stayed 6 nights in Aug 2025

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect if you want to eat, relax, swim, play tennis/football and go to the gym. Food was delicious, staff very nice, attentive and responsive.
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Overall, great hotel, great stay. I did not lile the € 13,00 / day parking charge, wich was not mentioned in the beginning of the stay.
Stayed 9 nights in Jul 2025

10/10 Excellent

Monna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fantastic, food and service was amazing
Stayed 7 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit
Stayed 4 nights in Jun 2024

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for my 2 children, ample activities and lovely staff, always attentive and friendly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic family resort, meets the needs of all family members. An opportunity to relax, surrounded by a fun and safe space for the children
Stayed 4 nights in Aug 2024

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel for families.

Amazing hotel for families. There is so much for kids to do. Hotel is near the beaches, there is baby sitting service as well if parents want couple of hours for themselfs. I really recommend this hotel for families since there is so much to do for everyone.
Stayed 3 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is fantastic for families with children. The beach has a beautiful environment with lots of greenery, and the waterslide by the pool is great — just like the smaller, covered pool for the youngest kids. The food and the variety of food were fabulous. What’s absurd and negative is the morning “reservation” of sunbeds by the pool with towels and personal belongings by people who arrived hours after we did — we almost had nowhere to put our things. The hotel does not address this situation and leaves it up to the guests to sort it out themselves. What’s also unfortunate is the condition of the beach. No one takes care of the service there — it’s pretty much wild and unmanaged. The sunbeds are scattered around and in rather shabby condition. Towels have to be picked up by the pool (they don’t give them out on the beach), and they’re exchanged for a paper card, which I consider nonsense and a burden on guests in the 21st century. For a room price of nearly €600 per night, the guest receives very minimal service by the pool and none on the beach. That said, the hotel was great, and so was the food. We’re grateful for the one-hour later check-out.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adelheid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel
Stayed 7 nights in Jul 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 6 nights in Aug 2024

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place

We had again a fantastic stay at Diadora. Special thanks to Katarina for being such a kind, skillful and interesting swimming teacher, to Matea and the animation team for the great entertainment, mini disko and the kids show. The opera at Iadera was awsome. And big thanks to the housekeeping team for your great work - our room was so clean every day!
Stayed 6 nights in Jul 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing family hotel with lot of things to do

Awesome family resort with so much to do for sporty families. Great room with a climbing wall. Fortis gym and gaming room was absolutely amazing. Food was so good. Beautiful beach. Our son said that this is his favorite hotel and we all really loved it.
Stayed 7 nights in Oct 2023

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet meals were really good, amazing choice. The staff where all over friendly. facilities for children are amazing, never been to such a family friendly place, everything is thought thru for babies and children. unfortunately we thought the room floors were not cleaned well enough on a daily basis.
Stayed 10 nights in May 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best buffet ever, and kids enjoyed the many amenities tailored to them. Cinema, physically active gaming, science lab, jungle gyms, …
Stayed 3 nights in Oct 2022

10/10 Excellent

Smahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel! The staff was wonderfull and very friendly! The room was lovely, the kids loved the climbing area. The food was made with love. I especially loved the Indian/Thai food. The chef was friendly and always smiling. The playing areas for the kids were super. For every age something to do. Falkensteiner hotel thanx for this wonderful and relaxing vacation!
Stayed 7 nights in Jul 2023

4/10 Poor

Aner

Skip this resort if you can!! First of all the astronomically high price is in no way justified. The rooms are lack luster at best. While they are "built with children in mind" it really depends on what room you get. The bathrobes are gray and there is a stale smell in the rooms that can't be aired out. While breakfast and dinner are included, expect to still pay for a cup of coffee. The price for a ,below average, double espresso is 7.5€. Even though the resort has more than plenty of parking available also expect yo pay 13€ / day for parking. We ran out of sunscreen and asked the recpetion if there was anywhere we could get sunscreen at the resort. We were directed to the spa where we were changed 50€ for a travel sized packaging of SPF. There is no bell boy after 10PM so if you arrive after 10PM you will have to manage with your own luggage. However, we checked out at 10A.M. on a Sunday and were told there was no one available to help us at check out so ....just don't expect help. The service and experience to price ratio is completely off. There would absolutely be no problem in paying a premium price if we had received premium service, but this resort charges premium prices for below average EVERYTHING. In our opinion a highly overrated and overpriced resort! We will definitely not be coming back and advise you to look into all other options before booking.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing Experience – Far from 5-Star

Our stay at Falkensteiner Zadar was disappointing and far from what you'd expect from a 5-star hotel. I had to call the reception at least five times within an hour before anyone answered. After requesting some basic items, it took another hour for them to arrive. Bathrobes for kids were missing, and since no one picked up the phone, I had to go to the reception myself—something that could’ve been avoided if the room was properly prepared based on the reservation. The hotel charges €13/day for parking, which feels unreasonable given the location on the outskirts and the fact that the garage was only 25% full during pre-season. Ice cream is only served at dinner, and the kindergarten for kids under 3 is free for just 2 hours, staffed by only one person. Despite being half full, the service was slow and inconsistent. I can't imagine the situation when it's at full capacity. To top it off, they include a €10/day “voluntary” tip by default, which is unacceptable. On the plus side, the rooms are spacious and the food was mostly good (aside from the beef soup). Still, compared to similar family hotels like Amarin or Lišanj, this one does not justify its high price or 5-star label.
Stayed 4 nights in Apr 2025

4/10 Poor

Mario

Disliked: Staff & service, amenities, property conditions & facilities
Many damages within building and outside. Not a 5 stars ranking deserved.
Stayed 2 nights in Sep 2023

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rather disappointing in terms of service.
Stayed 10 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommendable

All in all this was very nice weekend stay in very good hotel. Pool area was big enough with plenty of deck chairs and the beach was very close. There was wide choice of freshly made food for dinner and breakfast. Only the drink servis at dinner was rather slow. Otherwise it was nice to get late check out (2 pm). At check out we were a bit surprised that hotel was not informed about our advanced payment to the Hotel.com but the situation was settled soon enough.
Stayed 2 nights in Sep 2022

2/10 Terrible

Laszlo

I paid twice the for the Hotel !!!!! Since 10 days they promise MY MONEY : 2.500 EUR THEY DO NOT PAY MR BACK WHAT KIND OF HOTEL IS IT ??????? CHEATING CHEATING !!!
Stayed 6 nights in Jun 2023