Boutique Hotel Madison in central Zagreb offers a complimentary breakfast buffet. Relax at Oasis Wellness&Spa after visiting Park Maksimir or Zagreb Cathedral. Enjoy in-room WiFi, bike/scooter rentals, tour assistance, luggage storage, and concierge services.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Free WiFi
Air conditioning
Laundry
Spa
Outdoor Space
The current price is ₩183,025
₩183,025
₩213,497 total
includes taxes & fees
Jun 8 - Jun 9
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Located in Maksimir, a neighborhood in Zagreb, Boutique Hotel Madison is near the airport and near a boardwalk/promenade. The area's natural beauty can be seen at Park Maksimir, while Archaeological Museum and Croatian National Theatre are cultural highlights. Traveling with kids? Don't miss Zagreb Zoo. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Zagreb travel guide
Upscale family-friendly aparthotel near Park Maksimir
Located close to Zagreb Zoo and Zagreb Cathedral, Boutique Hotel Madison provides a free breakfast buffet, an airport shuttle, and a free daily manager's reception. Treat yourself to some rest and relaxation at Oasis Wellness&Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
You'll also enjoy perks such as:
Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
Express check-out, express check-in, and luggage storage
Tour/ticket assistance, a TV in the lobby, and concierge services
Guest reviews say great things about the helpful staff
Room features
All guestrooms at Boutique Hotel Madison offer perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
Highchairs, children's dinnerware, and childcare services
Hypo-allergenic bedding, memory foam beds, and down comforters
Free toiletries and hair dryers
Wardrobes/closets, heating, and daily housekeeping
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Ski shuttle nearby
Onsite parking available only on request
Uncovered self parking on site (EUR 20 per night; includes in/out privileges)
Limited onsite self parking
Family friendly
Bed rails
Childcare (surcharge)
Children stay free (see details)
Children's dinnerware
High chair
Dining
Free buffet breakfast available daily 7:00 AM to 10:30 AM
A bar/lounge
A coffee shop/cafe
Champagne service
Free daily manager's reception
Room service (limited hours)
Bedrooms
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
TV in common areas
Outdoor areas
Terrace
Laundry
Laundry facilities
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Elevator
Handrails in stairways
Hardwood flooring in room
Well-lit path to entrance
Designated smoking areas (fines apply)
Services and conveniences
Blackout drapes
Concierge services
Daily housekeeping
Free weekday newspapers
Iron/ironing board on request
Limited-hour front desk
Luggage storage
Multilingual staff
Porter/bellhop
Proposal/romance packages
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In a historical district
In the city center
Near a health/beauty spa
Near a hospital
Near a train station
Near a zoo
Near an outlet shopping mall
Near the airport
Near the boardwalk/promenade
Things to do
Bicycle rentals
Private wine tours
Scooter/moped rentals
Wine tasting room
Casino nearby
Theme park nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Window guards
Fire extinguisher
General
1 building
13 units
4 floors
Bicycle rentals
Built in 2013
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 PM and midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 66 per vehicle (one-way, maximum occupancy 4)
Uncovered self parking fee: EUR 20 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 11:00 PM and midnight
Late check-out is available for a fee (subject to availability)
Spa fee: EUR 100 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 36229930440, HR36229930440, 3629930440
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Frequently asked questions
Is Boutique Hotel Madison pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Boutique Hotel Madison?
As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Boutique Hotel Madison on Jun 8, 2026 start from ₩183,025, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 20 per night. Limited spots are available.
What time is check-in at Boutique Hotel Madison?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 PM–midnight for a fee.
What time is check-out at Boutique Hotel Madison?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Does Boutique Hotel Madison provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 66 per vehicle applies.
Where is Boutique Hotel Madison located?
This family-friendly Zagreb aparthotel is located near the airport, within 1 mi (2 km) of Zagreb Zoo and Park Maksimir. Ban Jelacic Square and Zagreb Cathedral are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Boutique Hotel Madison Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Disliked: Property conditions & facilities, communication
Le monsieur a l'accueil nous a confirmé que le mini bar était offert durant notre séjour pour a la fin se retrouver à payer 25 euros pour pas grand chose d'utiliser.
La tv ne posséder pas de sous service comme netflix ou autres et l'endroit était beaucoup trop enfermer
Sébastien
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Matthew
Dec 9, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Bed amazing. Breakfast amazing. Staff sooo nice and amazing. Parking easy. Bathroom was the best in Europe. Highly recommend for travelers especially US travelers as services are similar to US.
Matthew
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Ann
Nov 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very helpful and courteous. Room in excellent condition.
Ann
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Genovevus Joannes Maria
Oct 18, 2025
Liked: Cleanliness, property conditions & facilities, communication
Mooie, ruime kamer.
Ontbijt was standaard in een kleine ruimte.
Locatie op 10 minuten loopafstand van de tram naar het centrum.
Genovevus Joannes Maria
Stayed 3 nights in Oct 2025
Verified
2/10 Terrible
Tracy
Oct 11, 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
False Advertising, Bait-and-Switch, and Unresolved Refund — Do Not Book
I booked and paid for a Deluxe Suite (2 bedrooms) at Boutique Hotel Madison expecting two king beds, an outdoor balcony/patio, and an in-room washing machine as advertised. On arrival after an international flight my family was placed in a one‑bedroom suite that exactly matched the one‑bedroom listing photos and lacked every advertised amenity. The hotel initially offered drink vouchers, then claimed the reserved two‑bedroom was unavailable due to maintenance. I checked out the next morning (01 Oct 2025), and the manager refused to provide a folio or receipt documenting my checkout.
I rebooked at The Westin Zagreb for the remainder of my trip at my own expense. Expedia offered a 7‑day hotel voucher, then a travel credit; I declined both and requested a full refund for false advertising and misrepresentation. Expedia discouraged me from filing a fraud report and has not provided a satisfactory resolution.
This was a bait‑and‑switch, plain and simple. Photos and descriptions on the listing are misleading; management refused to make it right or document their own failure; Expedia’s proposed remedies were inadequate and the escalation process has failed to produce a refund. If you value accurate listings, honest service, and reliable customer support, avoid this property and be prepared to escalate aggressively with Expedia and your card issuer if you are misled.
Tracy
Stayed 8 nights in Sep 2025
Verified
8/10 Good
Vijay Anand
Oct 2, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Madison hotel is close to train station and staff is friendly
Vijay Anand
Stayed 4 nights in Aug 2025
Verified
10/10 Excellent
Lilly
Sep 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Well we were only there for one night, and really only half a night. The staff was helpful, pleasant, and offered all the tips and tricks for our very short stay. The property was quiet and nice! We regretted not staying there for longer at the beginning of our trip. The suite we stayed in would have been perfect for a small family staying in Zagreb for several days. Didn’t get perfect 5 stars on condition only because I was so excited to see a bathtub, but the bathtub faucet didn’t work. Other than that perfect stay.
Lilly
Stayed 1 night in Sep 2025
Verified
4/10 Poor
maria
Sep 15, 2025
Liked: Communication
Disliked: Cleanliness, amenities
Pros : one lady at the reception was extremely nice . We are done here with pros
Cons: bathroom corners full of mold , rust, sink didn’t work; I arrived in the room at 10;00PM where the sheets were not changed
This place couldn’t cost even the third of what they make you pay .
maria
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Hong
Aug 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Breakfast is good!
Hong
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Ann
Aug 11, 2025
Liked: Cleanliness, property conditions & facilities, communication
Quiet and restful. Helpful staff. Comfortable bed. Near Access to my interests. Thank you.
Ann
Stayed 4 nights in Aug 2025
Verified
6/10 Okay
Patrick
Aug 8, 2025
Liked: Cleanliness, room comfort
Dommage de facturer l’eau
Établissement très propre mais cependant chose qui est très surprenant qu’il n’y ai même pas de bouteille d’eau mise à disposition inclus dans l’hébergement .
C’est vraiment dommage car c’est un point qui m’a beaucoup déplu…
Patrick
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
Kim
Jul 17, 2025
Liked: Cleanliness, room comfort, communication
Rigtigt godt værelse.
Meget nydeligt og rent stort værelse. Men sengen var lige blød nok efter min mening. Elevator stopper kun på hver halve etage. Så lettere ubruligt. Levn fra den gamle østblok tid. Hvem der så end fandt på den “geniale idé”
Kim
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
Jecki
Jul 15, 2025
Liked: Cleanliness, room comfort, communication
Fina, rena rum och god frukost. Trevlig personal.
Jecki
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
Sema
Jul 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved Madison’s Boutique Hotel! We were very comfortable and breakfast is a bonus. Would highly recommend.
Sema
Stayed 2 nights in Jul 2025
Verified
8/10 Good
Mary
Jul 2, 2025
Liked: Cleanliness, room comfort, communication
Nice staff!
The hotel staff are very communicative and helpful especially with securing parking. The hotel is located close to two hospitals so there can be traffic. I'd highly recommend getting parking if driving a car. The AC worked in all the rooms! The shower does need a more thorough cleaning. No real ventilation so it was moldy. Everything else was clean. The included breakfast was large and diverse. Overall a good experience!
Mary
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Almir
Jun 22, 2025
Liked: Cleanliness, room comfort, communication
Fräscha rum, trevlig personal och bra läge.
Almir
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Gloria C
Jun 21, 2025
Liked: Cleanliness, room comfort, communication
Está muy bien localizado, excelente para visitar Zagreb turistica a pie.
Gloria C
Stayed 2 nights in Jun 2025
Verified
8/10 Good
Daniel Pierre
Jun 1, 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent accommodation, good breakfast, friendly personnel.
Daniel Pierre
Stayed 3 nights in May 2025
Verified
6/10 Okay
Cinzia
May 18, 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Terrible service
I received terrible information in reception because the parking was fulland dont know the way to pay in the streett and the peopl in reception did not help me and did not know also.
It is incredible the work in hotel and it is a miimal to know and help the clients for parking.
Cinzia
Stayed 1 night in May 2025
Verified
6/10 Okay
Abdul Nadeem
Apr 20, 2025
Liked: Cleanliness, communication
Stopover OK
Overall 3 stars. We had an OK stay at this hotel apartment b&b. 5 stars for staff who were friendly, nice and helpful. Breakfast was OK. Location was OK. Cleanliness was good. Room was OK. Room rates little over priced. 15 minutes from airport. Not too bad not too good.
Abdul Nadeem
Stayed 1 night in Apr 2025
Verified
2/10 Terrible
Ernada
Apr 15, 2025
Disliked: Cleanliness, property conditions & facilities, communication
Einfach nur schrecklich , das zimmer war unten im Keller, der Wirlpool war viel zu heiß. Alles ohne Fenster, dadurch waren die Räume komplett stickig! Und das Schlafzimmer hatte Schimmel.
Ernada
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
Marko
Apr 3, 2025
Liked: Cleanliness, room comfort, communication
🔝🔝🔝
Clean, comfortable, and great location
Marko
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Maria del Carmen
Feb 16, 2025
Liked: Cleanliness, room comfort, communication
El personal de recepción especialmente amables. El desayuno muy bueno. Habitaciones cómodas y amplias
Maria del Carmen
Stayed 1 night in Dec 2024
Verified
10/10 Excellent
Kha
Feb 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication