외관

아리에스 호텔 & 스파 여행 후기

5 out of 5
아리에스 호텔 & 스파
ul. M. Zaruskiego 5, Zakopane, Lesser Poland

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 631개 이용 후기 중 529개" "
평점 8 - 좋아요. 631개 이용 후기 중 71개" "
평점 6 - 괜찮아요. 631개 이용 후기 중 21개" "
평점 4 - 별로예요. 631개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 631개 이용 후기 중 5개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

Siyeon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Jakub Mularski Front Office Supervisor 님, 2022년 8월 25일
Dear Guest,Let me thank you for your words of regard. We appreciate that you have chosen Aries Hotel & SPA Zakopane several times. It was a real pleasure to host you as our guests, you are always welcome to visit us in the future. Kind Regards,

10/10 - 훌륭해요

JONG GOO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족함 시내 바로 근처이며, 3층에 묵었는데 경치도 좋고 방도 복층구조라 애들도 좋아함 깔끔함
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조식으로 1등
조식이 정말 압도적으로 매우 훌륭했어요. 위치도 관광하기에 아주 적합하구요. 직원들도 친절하고 숙소 분위기나 서비스 모두 대만족! 다만 마사지숍은 엄마가 이용해보시고 썩 좋아하진 않으셨어요ㅡ.다시 자코파네에 가도 묵고싶은 곳이에요.
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

Sookyoung Jeon 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay at Aries
Stay at Aries hotel was wonderful. Facilities and accessories are luxury. We stayed only one night but we wanted to stay more. Hotel staffs are very kind and ready to help with sincerity. My son left his jacket behind and front office found it then sent to my next hotel. They called my next hotel and help the delivery process for me. It was not an easy work but they helped me a lot. I will definitely visit again Aries hotel and love to recommend Aries to my friends. My family enjoyed the stay a lot. Very nice memory about Aries. Thanks a lot.

10/10 - 훌륭해요

Marcin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super
2024년 4월에 4박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2024년 4월 14일
Szanowny Panie Marcinie, Dziękuję za wybór Aries Hotel & Spa Zakopane i cieszę się, że pobyt w pełni spełnił oczekiwania. Będzie nam niezmiernie miło gościć Państwa ponownie w przyszłości!

10/10 - 훌륭해요

Agnes

Fabulous place! The saunas and hot-cold tubs were great. Our concierge was wonderful, helped with every question.
2024년 3월에 2박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2024년 4월 2일
Dear Agnes, Thank you for your comment on your recent Aries experience. I am delighted to hear that you enjoyed our Concierge services and our cozy wellness. Hope we will have an opportunity to meet you again at the Aries - please feel invited! Warm greetings from Zakopane!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All staff members were great and room was very clean. The duf duf was amazing, with tons of babes I was chatting up all night.
2024년 3월에 1박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2024년 3월 18일
Dear Jason, Thank you for leaving the highest score and for your colorful comment. Thank you for appreciating our staff and the cleanliness of the hotel. I hope that we will meet again at Aries Hotel & Spa - please feel invited!

10/10 - 훌륭해요

Facundo 님, Miami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice hotel, very well located. If I would come back to Zakopane I would choose the same hotel
2024년 2월에 2박 숙박함
답변 제공: Jakub Mularski Operations Manager 님, 2024년 2월 26일
Dear Guest,thank you for your warm opinion. I am happy you enjoyed your time at Aries Hotel & Spa Zakopane.I hope you will choose us again when you visit Zakopane.Best regards

10/10 - 훌륭해요

Yitzchok

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Freindly staff and ready every step of the way
2024년 2월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 2월 8일
Dear Guest,thank you for choosing Aries Hotel & Spa for your stay.I am happy that you enjoyed your time with us.Best regardsJakub Mularski

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was our 4th visit and looking forward to many more! Best bits - welcoming reception, great spa and superb breakfast!
2024년 1월에 2박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2024년 1월 25일
Dear Karen, Thank you for choosing our hotel once again! I am pleased to hear that you had another nice stay with us, enjoying our fabulous breakfasts, cozy SPA as well as efforts of our caring Front Office Team. Hope that we will have an opportunity to host you for 5th, 10th or even 15th time here in charming Zakopane - please feel invited!

10/10 - 훌륭해요

Dean

좋아요: 숙박 시설 상태 및 시설
The hotel was amazing and staff great .people in town were found to be rude as were staff working for the airline lufansu
2024년 1월에 5박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2024년 1월 25일
Dear Dean, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write a review. I am happy to hear that you found our Team attentive and enjoyed unique design of the place. Sorry to hear that you found people in the city rude - I hope that this is only the first impression and subsequent meetings in Zakopane in the future will show wonderful Polish hospitality. We would love to host you again!

10/10 - 훌륭해요

Marcia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another lovely stay at the Aries Spa Hotel.
We have stayed at the Aries on six separate occasions as a couple and our more recent stays, with friends. Fabulous Hotel/Spa, which is well worth a visit. Lovely, accommodating staff. Breakfast selection is superb. Spa treatments are varied and very good. Location is excellent for main Zakopane and Skiing, if this your choice. Lots to do in the surrounding area.
2024년 1월에 3박 숙박함
답변 제공: Jakub Mularski Operations Manager 님, 2024년 1월 23일
Dear Marcia,yhank you so much for taking the time to leave such a kind and positive review following your recent stay with us. We greatly appreciate your feedback and are delighted to hear that you enjoyed our excellent service, convenient location, and delicious food.At Aries Hotel, we strive to provide exceptional service to all our guests, and we are thrilled that we met your expectations. Our team works diligently to ensure that every aspect of your stay is enjoyable and memorable.Best regards

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Empfangsservice/Reception war super, Hotelrestaurant herrvorragend Gesammtkonzept ideal: SPA Bereich mit Pool und 4 Saunas, Bar, Restaurant und Disco in einem
2024년 1월에 2박 숙박함
답변 제공: Jakub Mularski Operations Manager 님, 2024년 1월 9일
Dear Guest,we are delighted that you were satisfied with our services. Our Reception team always strives to provide excellent service, and the kitchen of our hotel restaurant consistently emphasizes high-quality dishes. We managed to create an ideal combination for you with a spa area featuring a pool and four saunas, a bar, a restaurant, and a disco brings us immense joy. We hope you had a relaxing stay, and we look forward to hosting you again. Thank you for choosing our hotel!

10/10 - 훌륭해요

Szilvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 4일
Dear Guest,thank you for choosing Aries Hotel & Spa for your stay.We hope to see you next time in the future.Best regardsJakub Mularski

10/10 - 훌륭해요

Szabina

2023년 12월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 2일
Dear Guest,thank you for choosing Aries Hotel & Spa for your stay.Feel free to visit us again.Best regardsJakub Mularski

4/10 - 별로예요

Glenn

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property was extremely nice and the room was spacious and comfortable Danny. Unfortunately the staff and service was very poor. The area around the hotel was incredible.
2023년 12월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 15일
Dear Guest,thank you for sharing your feedback on the property. We're delighted to hear that you found the property itself to be extremely nice, and the spacious and comfortable room added to your positive experience. However, we sincerely apologize for any inconvenience you may have encountered with the staff and service. Your feedback is invaluable to us, and we will address these concerns to ensure a more seamless and enjoyable experience for future guests.On a brighter note, we're thrilled that you enjoyed the incredible surroundings of the hotel's area. We appreciate your input, and we hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,Jakub Mularski

10/10 - 훌륭해요

Patrick David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Operations Manager 님, 2023년 12월 22일
Dear Guest,thank you for your review. I am happy that you enjoyed your time at Aries Hotel & Spa.Feel free to visit us again.Best regardsJAkub Mularski

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 12월 17일
Dear Patrick, Thank you for your review. I hope that your recent stay with us at the Aries was full of great memories. On your next visit in charming Zakopane, please do not hesitate to choose us again. Warm regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Adventi hétköznapok
2023년 12월에 4박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 12월 18일
Dear Guests, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the place. I believe that time spent with us was full of great memories. On your next visit in charming Zakopane, please do not hesitate to choose Aries again!

10/10 - 훌륭해요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 12월 17일
Dear Jane, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the place. For more moments of carefree relaxation, please do not hesitate to choose us again! Warm greetings from Zakopane!

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 12월 13일
Dear Barry, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the place. I hope that your time with us brought you many amazing memories. Looking forward to your next visit in charming Zakopane! Warm regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was wonderful. Worth the price. Most amazing breakfast.
2023년 11월에 2박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 12월 10일
Dear Guest, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score. I am delighted to hear that you had an amazing time with us, appreciating our famous breakfasts. We would love to host you once again in the future! Warm greetings from Zakopane!

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5* Stay at Aries Hotel & Spa
We spent 5 nights in the beautiful Aries Hotel to celebrate my girlfriends birthday. Upon arrival to the hotel, we received a very warm welcome and swift check-in. The hotel had kindly left a birthday balloon, teddy bear and edible treats for my girlfriend in our room. Our standard room (104) had a stunning view overlooking the Tatra mountains. The room was very clean, warm and comfortable. Olga from Concierge was absolutely wonderful and helped me organise a bottle of bubbles and a stunning birthday cake for my girlfriend. We made use of the Spa most days which was a lovely treat after a long days out in the wintry weather. My girlfriend had a spa treatment which she thoroughly enjoyed. One of our favourite meals was at the hotel restaurant (Halka) so would highly recommend. The buffet breakfast were also very nice. We organised our transfer back to the airport through the hotel, and were pleasantly surprised as Olga drove us. She was such great company, and is certainly a credit to Aries. All in all, a wonderful stay and will look forward to returning, hopefully next year.
2023년 11월에 5박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 12월 10일
Dear Daniel, Thank you for choosing Aries Hotel & Spa Zakopane for girlfriend's birthday celebrations. I am pleased to hear that you appreciated our efforts to provide you a satisfying experience while staying with us and that you enjoyed our Restaurant and Spa. For more moments of carefree relaxation, please do not hesitate to choose Aries again in the future - we are looking forward to your next visit! Warm greetings from Zakopane!

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 12월 10일
Dear Jason, Thank you for your review. We are glad that you had an enjoyable time with us. On your next visit in charming Zakopane please do not hesitate to choose Aries again!

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 12월 25일
Dear Patrick, Thank you for your review. I hope that your recent stay with us at the Aries was full of great memories. On your next visit in charming Zakopane, please do not hesitate to choose us again. Warm regards

8/10 - 좋아요

Mariana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bom, mas não corresponde a um 5 estrelas. Quartos mal insonorizados. Os quartos com a varanda não dão para a montanha.
2023년 11월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 11월 30일
Dear Mrs Mariana,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience caused by the insufficient soundproofing in the rooms. Your concerns are valuable to us, and we will certainly address this issue to enhance the overall guest experience.All Renesance Double rooms have a mountain view. You can admire the panorama of the Tatra Mountains and Giewont from the balconies.We hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay.Best regardsJakub Mularski

10/10 - 훌륭해요

Arhtur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best value in Zakopane. We loved the decor and ambiance of the hotel. Professional and friendly staff, unparalleled breakfastt. I highly recommend Aries.
2023년 11월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 11월 28일
Dear Mr Arthur,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had a pleasant experience during your time with us.We are grateful for your positive review and are truly committed to providing exceptional service to all our guests. Should your travels bring you back to this area, we would be honoured to welcome you again at our hotel.Best regardsJakub Mularski

10/10 - 훌륭해요

Jari

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect and quality high!
2023년 11월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 11월 30일
Dear Guest,thank you so much for taking the time to leave such a kind and positive review following your recent stay with us. We greatly appreciate your feedback and are delighted to hear that you enjoyed our service.Feel free to visit us again.Best regardsJakub Mularski

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend break
Clean, comfortable, great selection of food for breakfast and excellent facilities. Central location and free parking.
2023년 11월에 2박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 11월 23일
Dear Lee, Thank you for your comment on your recent Aries experience. I am happy to hear that you enjoyed your time with us, appreciating our facilities, fabulous breakfasts and cleanliness. Please feel more than welcome to visit us again in the future! Warm greetings from Zakopane!

10/10 - 훌륭해요

Miroslav

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent experience.
As allways friendly profesional staff, focus to details, tasty breakfast, happy to come back:)
2023년 11월에 2박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 11월 19일
Dear Miroslav, Thank you for your comment on your recent Aries experience. We are always delighted seeing our Guests returning to us! So good to hear that you enjoyed our amazing breakfasts and efforts of our Staff. Please feel more than welcome to visit us again! Warm greetings from Zakopane!

10/10 - 훌륭해요

ANDRE 님, Bradenton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, we enjoyed everything about the hotel.
2023년 11월에 3박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 11월 17일
Dear Andre, Thank you for your comment on your recent Aries experience. I am pleased to hear that your stay with us was full of great memories and that everything met your expectations. We would love to host you again in the future! Warm greetings from Zakopane!

10/10 - 훌륭해요

Zuzanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Went above and beyond all expectations, had amazing spa facilities and the breakfast buffet was very diverse in choice. We couldn’t recommend this hotel enough. Thank you to all the staff for our very warm welcome and stay!
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 11월 12일
Dear Zuzanna, Thank you for your comment on your recent Aries experience. I am delighted to hear that your visit here exceeded your expectations. Thank you for appreciating efforts of our hospitality-oriented Team, as well as our fabulous breakfasts and SPA facilities. We would love to host you again in the future! Warm regards

10/10 - 훌륭해요

Pawel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 8박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 11월 12일
Szanowny Panie Pawle, Dziękujemy za wybór Aries Hotel & SPA Zakopane i pozostawienie najwyższej noty dla obiektu. Mamy nadzieję, że jeszcze niejednokrotnie będziemy mieli okazję gościć Pana w wyjątkowych wnętrzach dawnego Domu Turysty PTTK.

6/10 - 괜찮아요

A.

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
A szoba tiszta, de ár érték arányban nem komfortos. Kicsi, kevés a mozgástér, az ágy be van szorítva, még egy fotel sincs. A tisztasággal nincs gond. Nincs kilátás a szobából. Nyomasztó az 5* ellenére. A wellnesben a kinti dzsakuccik kicsik.
2023년 11월에 3박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 11월 12일
Dear Guest, Thank you for your comment on your recent Aries experience and for appreciating spotless cleanliness. Sorry to hear you did not entirely enjoy your room and wellness. I would like to note that we are located in a historic building of former Tourist House, so rooms may differ slightly in terms of size and layout. In our offer we have wider variety of rooms and suites, I am highly recommending choosing them if you are looking for more spaces to enjoy in the room. I hope that we will have an opportunity to host you once again in the future to provide you truly 5* experience. Warm greetings from Zakopane!

6/10 - 괜찮아요

anna

좋아요: 청결 상태
I was here 4 ago. Things have changed. Did use the spa. Chi Chi (sp?) was fantastic! However noise above my room. Kids jumping off bed perhaps, people wearing cement boots. It was awful!! Complained stopped for an hour and back again! Spoke with manager in the morning, tried to make excuses, the noise bylaw is 10 pm !! He said. I about fell over. Yes. But not in my room. ! Just excuses!! I’m sorry…. Damage was done. Buffet has gone down hill. Plums oozing because they were overripe. Grapes with stems. Limited choice of fruit dessert only torte and cheesecake. Not the same quality as 4 years ago. Room was great.
2023년 10월에 3박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 11월 12일
Dear Anna, Thank you for choosing the Aries Hotel & Spa Zakopane once again. We really value the fact that we are a base our Guests choose returning to this charming city. Thank you for appreciating SPA services as well the room you got. Sorry to hear about some issues which made your stay not entirely satisfying. Your noise complain was treated with due care and we were monitoring the situation and noise level on the floor above you. I would also like to assure you that at our buffet breakfasts we serve only products of highest quality, including products from local producers and suppliers. Wide variety of fresh fruits are our pride - I promise that we take more efforts checking their freshness. I would like to mention that the offer of breakfast desserts has been maintained at a high level for years, ensuring daily variety and quality guaranteed by our excellent confectioners, winners of many awards. I really hope that despite some incoveniences you faced during your recent stay, you will choose our hotel in the future. Kind regards

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful hotel, just right for a quiet two nights in the off season, in late October.
2023년 10월에 2박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 11월 1일
Dear Laura, Thank you for your comment on your recent Aries experience. I am delighted to hear that you had an amazing time with us and enjoyed charm of Zakopane off season. For more moments of carefree relaxation, please do not hesitate to choose Aries Hotel & Spa again in the future. Warm greetings from Zakopane!

10/10 - 훌륭해요

Henrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk oplevelse! Det hotel skal opleves! Storslået i skønne omgivelser.
2023년 10월에 3박 숙박함
답변 제공: Jakub Mularski Operations Manager 님, 2023년 10월 28일
Dear Mr Henrik,thank you so much for choosing our hotel as your accommodation during your visit. We are thrilled to hear that you enjoyed our location.Feel free to visit us again.Best regards

10/10 - 훌륭해요

Anna

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was alert, polite, and helpful in helping us plan our day to Morskie Oko. Thank you!
2023년 10월에 1박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 10월 27일
Dear Anna, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write the review. I am pleased to hear that you appreciated efforts of our Team to provide you with all tips for sightseeing around the city. We would love to host you again! Warm greetings from Zakopane!

10/10 - 훌륭해요

Beata

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel I have stayed at in a while. It has everything you could ask for and more. Amazing children’s play rooms, beautiful pool and saunas. The massage at the spa was great. The breakfast has such a selection that it’s hard to choose. We also received a beautiful room upgrade that exceeded my expectations. I am already booking my next stay there when I come back to Zakopane in January. It gets 6 stars from us.
답변 제공: Concierge 님, 2023년 10월 27일
Dear Beata, Thank you for your comment on your recent Aries experience which is a huge compliment for our Team. I am delighted to hear that your stay with us met (and maybe even exceeded) your expectations and that you enjoyed amenities for our petite Guests, SPA services and our famous breakfasts. We are looking forward to see you in January in the very heart of Zakopane - the Winter Capital of Poland. Best regards, Wawrzyniec Woźniak

10/10 - 훌륭해요

Chang Fu

2023년 10월에 2박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 10월 25일
Dear Chang Fu, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the hotel. We would love to host you again in the future! Warm greetings from Zakopane!

10/10 - 훌륭해요

Maciej

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Kierownik Operacyjny 님, 2023년 10월 24일
Szanowny Panie Macieju,dziękujemy za wybranie Hotelu Aries & Spa na Pana pobyt. W imieniu zespołu dziękuję za ocenę.Z poważaniemJakub Mularski

10/10 - 훌륭해요

Hilde Berg

2023년 10월에 2박 숙박함
답변 제공: Jakub Mularski 님, 2023년 10월 17일
Dear Guest,thank you for your kind review and for choosing our hotel. We look forward to the pleasure of serving you again in the near future.Best regards

10/10 - 훌륭해요

Evan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with nice staff and a good location to town. The breakfast in the morning was wonderful as well.
2023년 10월에 1박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 10월 7일
Dear Evan, Thank you for your comment on your recent Aries experience. I am delighted to hear that you enjoyed your time with us, especially appreciating our unique design, caring Staff, amazing breakfasts and central location. We would love to host you again! Warm greetings from Zakopane!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Overpriced
5 stars Polish hotel, not 5 stars world hotel. But stuff was friendly and helpful. Always greeting you when they see you. Bit overpriced.
2023년 9월에 1박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 10월 7일
Dear Guest, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write your review. I am pleased to hear that you were amazed by efforts of our caring Staff. If there is anything what could make your stay even more enjoyable, we are available 24/7 to help you throughout your stay. Satisfaction of our Guests is our priority, then I would be grateful if you provide us in a direct message any suggestions of improvements that could make your next future stay unforgettable. Hope that we will have an opportunity to meet you once again in the very heart of Zakopane. Kind regards

10/10 - 훌륭해요

Casey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic Hotel
The hotel is in a fantastic location, just off the main street so it's quiet. The breakfast is the best variety I have ever had at a hotel, and delicious. Rooms are very nice, comfy bed, air conditioned, and my only complaint is they use the flat pillows instead of nice fluffy ones. The pool, sauna and cold plunge were all wonderful. The jacuzzi's however, were lukewarm and barely warmer than the pool. Overall, it's a great hotel and I only really had two things I wish they would do differently.
2023년 9월에 2박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 10월 2일
Dear Casey, Thank you for sharing your insight on your recent Aries experience. I am delighted to hear that you had an amazing time with us. Every comment of our Guests helps us to constantly improve our services so I hope that with your another future stay at the Aries everything will be nice. Warm greetings from Zakopane!

10/10 - 훌륭해요

Malgorzata

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing atmosphere, delicious food, friendly staff, highly recommended
2023년 9월에 1박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 10월 2일
Dear Malgorzata, Thank you for your kind comment on your recent Aries experience. I am pleased to hear that you enjoyed unique atmosphere of the place as well as efforts of our Team. Please feel more than welcome to stay with us again!

10/10 - 훌륭해요

Marek

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Wawrzyniec Woźniak, Concierge 님, 2023년 10월 2일
Dear Marek, Thank you for a highest score for the Aries Hotel & Spa Zakopane. We would love to host you again in the future! Best regards

10/10 - 훌륭해요

Bozena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Przed porannym wyjściem w góry o 6 rano mieliśmy przygotowany pyszne śniadanie. Nie było problemu z przechowanie m bagażu. Po powrocie bardzo mili ludzie w recepcji
2023년 9월에 1박 숙박함
답변 제공: Kierownik Opracyjnie 님, 2023년 9월 27일
Szanowna Pani Bożeno,dziękuję za Pani opinie. cieszę się, ża ma Pani same pozytywne odczucia po pobycie W Aries Hotel & Spa.Z poważaniemJakub Mularski

10/10 - 훌륭해요

Oren

2023년 9월에 2박 숙박함
답변 제공: Operational Manager 님, 2023년 9월 27일
Dear Guest,Thank you so much for choosing our hotel as your accommodation during your visit. We are thrilled to hear that you enjoyed your stay.Best regardsJakub Mularski

10/10 - 훌륭해요

Lubos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Operations Manager 님, 2023년 9월 20일
Dear Guest,thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had a pleasant experience during your time with us.Best regardsJakub Mularski