야외 수영장, 일광욕 의자

카라푸 비치 리조트 & 스파 여행 후기

4.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 27개 이용 후기 중 11개" "
평점 8 - 좋아요. 27개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 27개 이용 후기 중 4개" "
평점 4 - 별로예요. 27개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 27개 이용 후기 중 1개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Nancy mbithe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff everywhere ,I could mention a few (alibaba ,Suleiman, the waiters animation front desk they are all a good team).the Villas are perfectly designed and decorated .they compound is kept clean all through. What I wasn’t really pleased was the variety of foods, I missed local foods on the daily basis ! The drinks on all inclusive were terrible especially the juices .
2024년 5월에 4박 숙박함

4/10 - 별로예요

Lori

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
lovely resort, rooms are very nice and clean however communication between the staff was terrible, requests that were made and confirmed prior to arrival were not met, information given to us on check in was poor and not accurate. staff failed to communicate guest requirements to other members of staff
2023년 5월에 7박 숙박함
답변 제공: FOM 님, 2023년 5월 23일
Dear LoriGood morning from Karafuu Beach resort and Spa!Thank you for staying with us and the feedback, to be more specific, we are apologize for the all inconvenience happened during your stay and promised to work on it ASAPHoping to have the pleasure of welcoming you in future .

6/10 - 괜찮아요

NitinKumar

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This is, at best a 3* hotel. Breakfast was the same everyday and the food options were of poor standard. The rooms are outdated but clean. The beach is nice but difficult to swim because of rocks and urchins. The seafood restaurant by the beach serves great food but it is expensive. There were better options (food quality, ambience and value) at other restaurants a few minutes walk along the beach towards rock restaurant. Another option is a $35 round trip by taxi to Paje beach where there are some nice bars and restaurants and the atmosphere is lively. Overall, Karafuu beach is not good value for money and I would not grade it as a 5* hotel.
2022년 8월에 8박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top hotel plage souvent en marais basse.
Tres bon sejour tous cest bien passe quelque coupure de courant mais super accueil. Dommage que la plage soit pas tres propre et souvent en marais basse.
2022년 1월에 7박 숙박함
답변 제공: Karafuu Booking Office 님, 2022년 2월 1일
Dear Guest, Thank you for taking time to leave a review of your stay with us. We are glad you had a wonderful stay and we apologize for any inconveniences that occurred. We will do our best to work on improvements for better experiences in future stays. Best Regards, Karafuu Beach Resort & Spa - Booking Team

10/10 - 훌륭해요

AMANDA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 4박 숙박함

6/10 - 괜찮아요

Fatima

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Tout d'abord l'hôtel et magnifique la piscine ainsi que tous les membres de l'équipe restauration et bar Cependant l'hôtel je pense que l'hôtel ne mérite pas son 5 étoiles j'ai fais plusieurs hôtel sur Lile de plus des 4 étoiles et pourtant là réception et plus chaleureuse du Wi-Fi dans les chambres alors que la il fau payer 10 dollars j'ai voyager dans le monde entier et tjr dans des 4 5 étoile et j'ai été étonné Les repas son variée selon les soirs le petit déjeuner lui et pas très fournis Voilà
2021년 9월에 1박 숙박함
답변 제공: Karafuu Beach Resort and Spa 님, 2021년 11월 4일
Thank you Fatima for your nice comments about our pool and the staff. We appreciate your feedback, it really helps us improve our services, we are happy to inform that the wifi in now free for all our guests, in the rooms too. Thank you very much for staying with us at Karafuu and we hope to see you again soon in the future.

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paraíso
Ha sido maravilloso, uno de los mejores sitios más paradisíacos en el que hemos estado.
2021년 8월에 4박 숙박함
답변 제공: DO 님, 2021년 9월 8일
Dear Guest, Thank you very much for your positive comments/ feedback. We are happy that we went extra mile and met your needs and expectations. We are looking forward to welcome you back at Karafuu Beach Resort & Spa during your next vacation. Yours sincerely, Dominic Ouko Manager Assistant

10/10 - 훌륭해요

Ali Ahmad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Karafuu - Stedet for ren afslapning!
Hvis man er til ren afslapning og gerne bare vil koble af fra alting, aå er Karafuu stedet! Hoteller er godt placeret ved en meget lækker strand som er det smukkeste jeg har set! Personalet er meget imødekommende, og smilende! Morgenmaden er ikke noget som lige er til 5 stjerner, men ellers er alt andet godt! Vi planlægger allerede at komme der derned til december måned med vores venner!
2021년 8월에 6박 숙박함
답변 제공: Karafuu Beach Resort and Spa 님, 2021년 8월 22일
Dear Ali Ahmad, Thank you very much for your review. We are really happy to read you enjoyed the atmosfphere and the whole holiday in Karafuu. Looking forward to host you again in December!

8/10 - 좋아요

Frini

단체 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Not a bad option
Hotel is nice some of the staff are great. Breakfast is very poor for a 5* hotel Dinner is ok Italian restaurant is good Rooms are nice Sea there is really good just you have to enter through a long bridge because beginning of sea is low tide and muddy but once inside its great Area is rural and isolated there some nice bars and restaursnts not far from there.
2021년 6월에 7박 숙박함
답변 제공: Karafuu Beach Resort and Spa 님, 2021년 8월 22일
Dear Frini, thank you very much for your review. We are glad you enjoyed your stay in Karafuu. We hope you will come to visit us again for your next holiday.

10/10 - 훌륭해요

Wynand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well done
Had a very relaxed stay. Staff very friendly
2021년 6월에 14박 숙박함

6/10 - 괜찮아요

Anjan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 4월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Upper management problems
Staff is bending over backwards to help people and are so nice. Bugs in condiments at restaurant. Leaks in rooms. Constantly overbooked and shuffling people to other hotels even though they booked. Buffet runs out of food nightly before people have eaten. WiFi only in lobby. They refill their ketchup bottles with watered down tomato paste. Lovely property and staff, just needs better management and maintenance. Constantly having problems everyday. The management doesn’t seem to care because they are too busy. Offered free meal after finding multiple bugs in condiments and then charged for it. Not sure if communication problems or they are too busy to keep track. Staff is great at trying to keep up but obviously overwhelmed.
Bugs rotting in oil.
Leaking room
Solution to leak is not to touch
Lobby furniture has seen better days
2020년 11월에 1박 숙박함
답변 제공: Romana, GRO 님, 2021년 1월 14일
Dear guest, Thank you for staying in Karafuu and providing the feedback which is always helpful. We are very pleased that you liked our resort and that you found our staff members helpful and lovely. We really appreciate. Regarding your points about the WIFI, there is a free WIFI in the whole lounge and bar area, contrary to the other hotels, very reliable. Concerning the lack of food, we received this complaint very rarely, since during the final questionnaire our guests evaluate our buffet menu very highly. They love variety of food, fruit and vegetable. We are sad that our best efforts did not satisfy your expectations, but we still hope that you have great memories for Karafuu and we look forward to welcome you again!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Large resort, a lot of activities. Well situated on a nice beach.
2019년 12월에 5박 숙박함
답변 제공: Romana, Guest Relations. 님, 2020년 1월 13일
Dear Guest, We appreciate your good feedback regarding our location, resort and activities. Four animation guys are taking care of entertainment so that our guests are not bored. Also, every evening, we have some performance and disco for dance until late hours. We look forward to welcome you in Karafuu next time.

10/10 - 훌륭해요

FEDERICA 님, PAVIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
LA STRUTTURA E' COMODA E LE CAMERE SONO MOLTO CONFORTEVOLI E PULITE,
2020년 1월에 1박 숙박함
답변 제공: Romana, Guest Relation Manager 님, 2020년 1월 9일
Dear guest, Thank you for your excellent feedback. It was our big pleasure to host you in Karafuu. We hope to see you soon back again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 8박 숙박함
답변 제공: W George 님, 2019년 11월 12일
Thank you for your excellent feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Le site, le sourire et la gentillesse du personnel, l’emplacement des chambres
2019년 10월에 5박 숙박함
답변 제공: Romana, Guest relations 님, 2019년 11월 11일
Thank you very much for your positive review about our site, its location and rooms. We really appreciate your comment about kindness of our staff. We hope to see you soon again! KARIBU!

4/10 - 별로예요

Thomas BRAND

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
À éviter ...
Les tarifs pratiqués sont exorbitants pour extrêmement peu de services. Il y a plein d'hôtels sympas aux alentours, à privilégier donc si comme nous vous aviez choisi cette étape pour découvrir the Rock ! A éviter également le SPA : prix horriblement chers et qualité des soins médiocre.
2019년 9월에 2박 숙박함
답변 제공: Romana, GR Manager 님, 2019년 11월 22일
Dear Valued Guest! Thank you for choosing Karafuu Beach Resort and Spa and providing your honest feedback on your recent stay with us. According to feedback forms filled by our Guests while leaving the hotel, our services and staff are evaluated very highly, and most of them become a Karafuu family. We look forward to see you here again!!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Présence du club de plongée dans l hôtel avec 2 plongées le matin
2019년 8월에 10박 숙박함
답변 제공: Romana, Hotel Management 님, 2019년 11월 22일
Dear Valued Guest, Thank you for your positive feedback. Apart from diving center, Karafuu organizes many trips and tours around the island. Because of low tides, you can see starfish, colorful fish, and corals right under the sea surface while walking on our 200m long pier to the sea. On the other hand, during the high tide, you enjoy direct access to the sea. In Karafuu, you can experience the both 😊 Welcome again!

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 6월에 9박 숙박함
답변 제공: Hotel Management 님, 2019년 11월 22일
Dear Valued Guest, While we strive hard to make all our Guest stays ever memorable and comfortable, we sincerely apologize for falling short of meeting your expectations. Thank you for your valued feedback and we hope to serve you again whenever you plan to visit Zanzibar.

4/10 - 별로예요

실제 이용하신 고객

2018년 10월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
The location is very good ans thé food is very nice
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for family with nice pool and enclosed very shallow area, plus swim up bar fun for young swimmers to enjoy a juice drink. Good beach for walking and food was yummy with great varieties.
2018년 6월에 3박 숙박함

10/10 - 훌륭해요

Jens 님, Hamburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sehr schönes Hotel zum Erholen
Außer an der Rezeption war das Personal super nett und freundlich und hilfsbereit. Das Managment ist top! Die Ausstattung in den Zimmern ist gut. Man ist in Afrika, das darf man nicht vergessen. Die Lage ist sehr gut wenn man viel Erholung sucht. Es gibt wenig shops und Restaurants in der Nähe. Wir haben allinclusiv dazu gebucht. Das Essen im Hotel ist sehr gut und abwechslungsreich. Das Fitnesscenter ist gut ausgestatten, allerdings auch etwas wartungsbedürftig. Ob man nun 50 USD pro Woche für Wlan nehmen muss ist fraglich...Wir konnten das Gottseidank etwas reduzieren. Aber sonst alles wirklich top!
2018년 5월에 11박 숙박함

10/10 - 훌륭해요

dd'family 님, lavaur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel formidable tres bien situé
Nous venons de passer un super sejour dans cet hotel. Cadre super, personnel très agréable, repas tres bons et variés. Lagune magnifique avec coraux et poissons a proximité de la plage. A recommander.

8/10 - 좋아요

gal 님, nm

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice beach
Good hotel. Nice beach. Stayed 2 nights and it was very nice.

6/10 - 괜찮아요

Sophie 님, Norge

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Helt ok.
Hotellet var helt ok, personalet i resepsjonen var ganske lite behjelpelig og kursen de hadde på hotellet var ikke oppdatert så det endte med med at måtte betale over 200 dollar ekstra pga dårlig kurs når man betalte med visa.