Kisiwa House

Property class: 5 and above

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
A rooftop terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Kisiwa House. Be sure to enjoy a meal at Darini, the on-site restaurant. Stay connected with free in-room WiFi.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room (Burdani)

Room

Deluxe Twin Room (Burdani)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room (Burdani)

Room

Deluxe Double Room (Burdani)

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (Malkia)

Room

Junior Suite (Malkia)

  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Senior Suite (Sulaima)

Room

Senior Suite (Sulaima)

  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Located near the beach, Kisiwa House is in Stone Town, a neighborhood in Zanzibar Town. The area's natural beauty can be seen at Masingini Forest and Forodhani Gardens, while Peace Memorial Museum and Beit el-Sahel (Palace Museum) are cultural highlights. Kariakoo Amusement Park and Siso Spice Farm are also worth visiting. Visit our Zanzibar Town travel guide
Map
572 Baghani Street, Zanzibar Town, 609

What's nearby

  • A historic building with a dome and arched windows.
    Christ Church Cathedral
    5 min walk - 0.5 km
  • An amphitheater surrounded by historic buildings and palm trees.
    Old Fort
    5 min walk - 0.5 km
  • A calm sea at sunset with several boats and a large ship in the distance.
    Shangani Beach
    5 min walk - 0.5 km
  • A coastal town with a marina filled with various boats, a promenade with people, and lush greenery.
    Forodhani Gardens
    7 min walk - 0.6 km
  • A historical building with a sign reading "East Africa Slave Trade Exhibit".
    Slave Market
    7 min walk - 0.6 km

Getting around

  • Zanzibar Intl. Airport (ZNZ)
    18 min drive

Restaurants

  • Lukmaan Restaurant
    4 min walk
  • Maru Maru Terrace Restaurant
    3 min walk
  • Livingstone Beach Restaurant
    4 min walk
  • Beach House Restaurant
    4 min walk
  • Zanzibar Coffeehouse
    6 min walk

About this property

Kisiwa House

  • Luxury hotel located in Stone Town
  • Consider a stay at Kisiwa House and take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at Darini, the on-site restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • Luggage storage, coffee/tea in the lobby, and a 24-hour front desk
  • Room features
  • All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with separate tubs/showers and free toiletries
    • Plasma TVs with cable channels
    • Free infant beds, coffee/tea makers, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Darini

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TZS 97000 per night
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: TZS 13149.50 per person, per night
  • An effective city/local tax rate of 12.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: TZS 40000 per vehicle (one way)
  • Rollaway bed fee: TZS 97000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Kisiwa House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Kisiwa House?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Kisiwa House?

Check-out is at 10 AM.

Does Kisiwa House provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TZS 40000 per vehicle applies.

Where is Kisiwa House located?

Located in Stone Town, this luxury hotel is steps from Marahubi Palace, People's Palace Museum, and Mbweni Ruins. Jaw's Corner and St. Joseph's Cathedral are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kisiwa House Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 141 out of 254 reviews
Rating 8 - Good. 81 out of 254 reviews
Rating 6 - Okay. 19 out of 254 reviews
Rating 4 - Poor. 5 out of 254 reviews
Rating 2 - Terrible. 8 out of 254 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Hotel management is a disaster!

I stayed only 1 night there and had to check out next day but as the ferry to Dar Es Salaam was at 16.00h, I asked for 2 hours late check out and I was refused by manager who was saying that they are fully booked but when I wanted to book another day, then he said they have 1 available room. You see what I mean,he could say I can not let you check out late unless you pay but he is not kind enough to be honest. Not a good experience at all!
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

- Hotel in great condition, rooms really big and the decor all around the property is lovely. - A/c in the rooms and the power works most of the time and they have a backup generator. - Staff super friendly and knowledgeable - Internet is okay. I was there for work so I probably needed it more than the average traveller. - Could do with a bit more bottled water in the rooms - Good location close to everything - Breakfast a bit boring (fruit, cereal, eggs, crepe). Wish they had an option for a Swahili breakfast.
Stayed 6 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and everything was spotlessly clean. The reception staff were amazing especially Frank and also the lady whose name I forgot who was working when I arrived very early and arranged a room for me. She also arranged two tours at short notice. Would highly recommend this lovely hotel
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good but no airport transfer

Hotel was lovely and clean. Despite the listing saying they offer an airport transfer, no one was waiting for us. Overall good.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within Stone-town. The staff was exceptionally helpful and friendly. Comfortable rooms with air conditioning.
Stayed 3 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel pour la visite de Stone Town

Chambres très spacieux, haut plafonds, grande salle de bain. Ancien mais très bien conservé. Très bien placé au centre historique de Stone Town. Petit déjeuner sur le Rooftop très agréable avec vue sur la mer. Le personnel est extrême sympathique. L’arrivée en voiture est un peu difficile car petits chemin très etroite.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay. Perfect location and rooms are nice and clean. Breakfast was delicious and service was wonderful!
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y muy bien ubicado. El servicio tambien fue muy bueno.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très beau et propre hôtel

Tout était très bien. C’était très propre. Le personnel très gentil. L’hôtel très beau (style ryad). On ressent l’histoire de l’hôtel et son vécu. Tout neuf et rénové tout en gardant le patrimoine. J’ai aimé cet hôtel. Petit dej pourrait être amélioré avec un peu plus de choix (exemple chocolat chaud, chocolat à tartiner, petits pains plus frais ..) mais c’était bien.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad na Stone Town

Parece um Riad, uma antiga casa de Sultão. É legal e tem boa comida, bons profissionais e boa localização! Gostei e indico.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne escale!

Hôtel trés bien situé dans Stone Town, et bien décoré. Cependant pas d’ascenseur et il y a beaucoup de marches à monter (pas adapté aux personnes en situation de handicap ou au personnes âgées). Literie très confortable, petit déjeuner bon et personnel serviable. Bonne escale en arrivant pour la première fois dans cette ville!
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone Town

Fint litet hotel i Stone Town nära till allt. Väldigt trevlig personal
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der var god service, men alt for mange trapper. En elevator ville være perfekt
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien placé, charmant, personnel tres serviable, possibilité de stationnement
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Chambre bruyante

Bel hôtel, bien situé pour visiter la vieille ville. Personnel attentionné. Par contre chambre bruyante au deuxième étage située sous les cuisines. Un groupe frigorifique ou autre moteur se mettait en route toutes les dix minutes. Tôt le matin bruit de la rue en plus. Par ailleurs il n’y a pas d’alcool à l’hôtel. Aucune information sur le site dans ce sens
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Disliked: Staff & service
Bina eski olduğundan asansör yok, merdivenler dik, banyo eski, izolasyon kötü, sokak sesleri geç saate kadar duyuluyor. Erken uyandırma istedim, personel uyuya kaldığı için uyandıramadı,
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness
Didnt The noise made by guests checking out eRly morning when they take down their luggage dragging them down the wooden stairs. The step in the room should be clearly marked in red to avoid guests falling as no one expect a step just after one gets into a room. Liked the staff who are extremely friendly and polite. The breakfast is also great in quantity and variety...
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore Stone town.

Very nice vintage boutique hotel,close to everything,perfect to explore Stone town,nice decoration.
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Disliked: Amenities
Il servizio di booking si è rifiutato di cambiare la data inserita per errore al 19 novembre anziché il 19 dicembre anche pagando la differenza della tariffa soltanto due giorni dopo il rilevamento dell’errore.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful building but not a 5 star hotel.

Kisiwa house is beautiful but not a 5 star hotel. Keep in mind that this is another standard for this country so when you book a hotel with 5 stars it’s usually not. We got a room at first floor right outside the street. It was very noisy and it was hard to get a good night sleep which was exactly what we needed. There was a weird smell in the room that they tried to hide and a lot if weird noises from the ac during the night. We woke up multiply times because of shot sounds coming from the ac. The location is good. It’s close to the touristic part of Stonetown but to be honest we only stayed one night and weren’t very much impressed by Stonetown or Zanzibar at all. We made a tour to Nakupenda becah and Prison Island from the harbour but the weather was a disaster, but it’s close to the harbour. The breakfast was ok. Nothing special, however the staff was very helpful and very kind. So a big 5 star to the staff and a 3,5 for the hotel in itself. The rooftop pictures on hotels.com are not like the reality. We passed by some rooms and it looked really beautiful, not like the one we got by the entrance/lobby. See pictures taken.
In the hallway, beautiful.
One of the rooms.
The rooftop.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful space, great staff, convenient location. I wouldn't hesitate to stay there again.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor, location, friendly staff, wifi speeds & more. A leaking bathroom was a downer.
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Room comfort

3* hotel

A 3*hotel, the rooms need to be renovated.AC, TV, Hair dryer were not working. It took over 2h for someone to check on it, it wasn’t possible to fix any of it. It was the only hotel in the area which you could easily enter in the evening hours without someone at the front desk (poor security). Positive: central location, delicious breakfast with a sea view, nice style of furniture.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel in Stone Town, traditional design and architecture. I had a pleasant stay, service was good. My only complaint was with my room. I was #1 on the ground floor facing the street. It’s very noisey, you hear foot/Moto traffic all night as well as anything happening at reception. Plus side is you don’t have to walk the stairs (there are a lot) to access your room, but you will for breakfast. Be prepared. If you can, request a room on a higher floor in the back. In a great location for exploring Stone Town... around the corner from lots of shops and a few cafes.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très propre et fonctionnelle, personnelle très a l'écoute et super sympa
Stayed 1 night in Aug 2019