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만다린 오리엔탈 사보이, 취리히 여행 후기

5 out of 5
만다린 오리엔탈 사보이, 취리히
Poststrasse 12, Zürich

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 321개 이용 후기 중 230개" "
평점 8 - 좋아요. 321개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 321개 이용 후기 중 21개" "
평점 4 - 별로예요. 321개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 321개 이용 후기 중 8개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Hooncheol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: Attila 님, 2019년 4월 20일
Dear Guest thank you very much for the excellent feedback. We hope to see you soon @ the Savoy! Best Regards, Attila Csendes Front Office Manager

10/10 - 훌륭해요

JunWook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s my first visit at zurich. This luxury hotel has the best location. Also restaurant and room condition was wonderful. I want to visit again next time.
2018년 3월에 2박 숙박함
답변 제공: Attila Csendes 님, 2018년 3월 22일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, SAVOY HOTEL BAUR EN VILLE

8/10 - 좋아요

BERNA

가족 여행
좋아요: 편의 시설/서비스
rooms are too small
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

IOSEFIN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
probably the best hotel in Zurich
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Yan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing hotel with good personal.
2024년 2월에 3박 숙박함

4/10 - 별로예요

Fatima

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A symphony of splendor at MO Savoy, Zurich
Our recent stay at MO Savoy, Zurich, was nothing short of extraordinary, and what truly set this hotel apart was its unparalleled commitment to exceptional service. The staff's genuine friendliness and their eagerness to go the extra mile created an inviting atmosphere that made me feel genuinely valued as a guest. The team at MO Savoy, Zurich, deserves accolades for their outstanding hospitality. From the front desk to housekeeping, every staff member went above and beyond, ensuring ou comfort and satisfaction. The concierge service, a beacon of local savoir-faire, provided insider knowledge that guided me through hidden treasures with a touch of exclusivity. It is this intangible quality that distinguishes MO Savoy Zurich. The staff orchestrated an experience that transcends the ordinary, seamlessly merging anticipatory service with genuine warmth. It felt like a ballet of professionalism and affability, leaving an indelible imprint on my consciousness. The room itself was a haven of luxury and sophistication, surpassing my expectations. Impeccably clean, tastefully decorated, and equipped with modern amenities, it reflected the hotel's dedication to providing a top-notch experience. The hotel left an indelible impression. It's not just a residence; it's a symphony of splendor where every note is meticulously composed, and every detail is a brushstroke on the canvas of luxury, emerging as a virtuoso, orchestrating an experience that transcends the ordinary.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Adelino

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente opción.
Muy buen hotel y bonito, cómodo, recomendado. Buena ubicación
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Pawel

2021년 12월에 2박 숙박함

8/10 - 좋아요

Margaret

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 3박 숙박함

10/10 - 훌륭해요

Humberto Astete

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen servicio, todo de calidad. Instalaciones algo anticuadas, pero de buen gusto y muy bien cuidadas.
2021년 11월에 5박 숙박함

10/10 - 훌륭해요

Mourad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and service
2021년 11월에 3박 숙박함

10/10 - 훌륭해요

Gwyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and rooms were excellent. We had a lovely time at this hotel. Only minor issue was the ineffectiveness of the AC, otherwise it would be perfect.
2021년 9월에 3박 숙박함
답변 제공: Rolf E. Brönnimann, General Manager 님, 2021년 10월 9일
Dear SAVOY guest, Dear Gwyn, it was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay for the most part and thank you for your comments on a swiss traditional hotel. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich,

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My hotel in Zurich
The very finest
2021년 9월에 1박 숙박함
답변 제공: Arianna Ongini/Teamleader Front Office SAVOY HOTEL 님, 2021년 10월 4일
Dear SAVOY guest, Dear Gary, it was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay for the most part and thank you for your positive feedback. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich,

2/10 - 너무 별로예요

Rosa Ana Maria

2021년 9월에 6박 숙박함
답변 제공: Arianna Ongini/Teamleader Front Office SAVOY HOTEL 님, 2021년 10월 4일
Dear Rosa Ana Maia Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards from Zurich,

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Arianna Ongini/Teamleader Front Office SAVOY HOTEL 님, 2021년 10월 5일
Dear Eric, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 - 괜찮아요

Ruth

단체 여행
2021년 9월에 6박 숙박함
답변 제공: Arianna Ongini/Teamleader Front Office SAVOY HOTEL 님, 2021년 10월 5일
Dear Ruth, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 2박 숙박함
답변 제공: Arianna Ongini/Teamleader Front Office SAVOY HOTEL 님, 2021년 10월 5일
Dear Gary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

Toni 님, Encinitas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautifully appointed hotel with friendly and courteous staff. Excellent location in "old town".
2021년 9월에 2박 숙박함
답변 제공: Arianna Ongini/Teamleader Front Office SAVOY HOTEL 님, 2021년 10월 4일
Dear SAVOY guest, Dear Andrey, it was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay for the most part and thank you for your posive feedback. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich,

8/10 - 좋아요

Richard 님, Vancouver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. A bit stuffy for my taste.
2021년 9월에 3박 숙박함
답변 제공: Arianna Ongini/Teamleader Front Office SAVOY HOTEL 님, 2021년 10월 4일
Dear Richard, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 - 훌륭해요

Fahad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2021년 9월에 1박 숙박함
답변 제공: Arianna Ongini/Teamleader Front Office SAVOY HOTEL 님, 2021년 10월 4일
Dear Fahad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards from Zurich,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding staff
Extremely friendly staff (thanks for everything Berkan), gorgeous hotel, close to great landmarks, restaurants, and shopping.
2021년 9월에 3박 숙박함
답변 제공: Arianna Ongini/Teamleader Front Office SAVOY HOT 님, 2021년 10월 4일
Dear SAVOY guest, it was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay for the most part and thank you for your posive comments . We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

Ana M. G. T.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Arianna Ongini/Teamleader Front Office SAVOY HOTEL 님, 2021년 10월 4일
Dear SAVOY guest, Dear Ana, it was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay for the most part and thank you for your positive feedback. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich,

10/10 - 훌륭해요

Giancarlo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Sehr gute Lage, äusserst sauber, freundliches Personal. Ruhig. Erstaunt war ich über eine zusätzliche Covid Taxe. Zimmerpreise nicht unbedingt günstig und Hygiene sollte auch ohne Covid gehalten werden!
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hôtel
Hotel tres bien placé
2021년 8월에 1박 숙박함
답변 제공: Rolf E. Brönnimann General Manager SAVOY HOT 님, 2021년 10월 5일
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly and helpful staff. Hotel is super central. Can be a bit noisy with the tram passing by.
2021년 7월에 1박 숙박함
답변 제공: Rolf E. Brönnimann General Manager SAVOY HOTEL BAU 님, 2021년 8월 3일
Dear SAVOY guest, It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the good review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The bell boy was the nicest person the rest of the staff were the most unpleasantly, rude an unprofessional that i have ever encountered in a hotel
2021년 7월에 1박 숙박함
답변 제공: Grega 님, 2021년 7월 15일
Thank you very much for your feedback. We are very sorry to read that your stay didn’t go as planned and that we did disappoint you. For that we apologize. We do hope you give us another chance in the future. All the Best to You and stay Healthy Grega Flisar Assistant Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 3박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2021년 5월 10일
Dear SAVOY guest, It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the good review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

Didier

2021년 5월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2021년 5월 23일
Cher Client C’est avec grand plaisir que nous vous avons accueilli à l’Hôtel Savoy Baur en Ville. Notre but principal est d’exaucer les souhaits de nos clients individuellement et de la meilleure façon possible. Nous nous réjouissons que vous avez apprécié votre séjour et vous remercions de votre bonne évaluation. Nous attendons votre prochaine visite avec impatience. Cordialement Rolf E. Brönnimann Directeur SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay once again
Really nice welcoming the valet parking got us a cheaper parking in the street as we arrived quite late we appreciated We got also upgraded to a really nice room with a balcony with a view over Zurich roofs it was amazing We also enjoyed the restaurant which we highly recommend
2021년 3월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2021년 4월 5일
Dear Andreas, dear SAVOY guest, It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the excellent review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

Mikhail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2021년 3월 29일
Dear Mikhail It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the good review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

Maxime

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour , les employés de l’hôtel ont un service remarquable auprès de leurs hôtes
2020년 11월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2021년 1월 12일
Cher Client C’est avec grand plaisir que nous vous avons accueilli à l’Hôtel Savoy Baur en Ville. Notre but principal est d’exaucer les souhaits de nos clients individuellement et de la meilleure façon possible. Nous nous réjouissons que vous avez apprécié votre séjour et vous remercions de votre bonne évaluation. Nous attendons votre prochaine visite avec impatience. Cordialement Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

MS 님, Olten

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr freundliches Personal. Guter Service und extrem guter Standort. Gerne wieder.
2020년 12월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2020년 12월 21일
Lieber SAVOY Gast, es war uns eine Freude Sie als Gast bei uns im Savoy Hotel Baur en Ville begrüssen zu dürfen. Unser Anliegen ist es, die Wünsche unserer Gäste individuell und bestmöglich zu erfüllen. Vielen Dank für die lobenden Worte an unser Team sowie an unser Haus. Wir freuen uns schon heute auf Ihren nächsten Besuch im Savoy. Mit den allerbesten Grüssen aus Zürich, Ihr Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

Maryna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth coming back!
The hotel is really great. Loved the room. Everyone was super friendly. All though our kids were super crazy. The location is right in the center. But the rooms are very quiet. The staff was lovely.
2020년 12월에 2박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2020년 12월 16일
Dear SAVOY guest, dear Maryna It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the good review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

Mikhail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2020년 12월 15일
Dear SAVOY guest, Derar Mikhail It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the excellent review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2020년 12월 7일
Dear SAVOY guest, It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the good review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

Klas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr guter Service, angenehmer Empfang alles sehr professionnel und Hilfsbereit.
2020년 11월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2020년 12월 1일
Dear SAVOY guest, It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the good review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

Ekaterina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2020년 11월 29일
Dear SAVOY Guest, Dear Ekaterina It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the 10 out of 10 review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The bar and restaurant Orsini are outstanding. The service for the hotel part was lacking. Nobody came out to greet us as we arrived. We were also missing a file after check out and when we called the hotel to ask if it was there, they were immediately defensive and unhelpful. This is not what I expect from a 5* property.
2020년 11월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2020년 11월 23일
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Especially the fact that you did not feel very welcome by our employees, saddens us very much. Our guests and their needs are our most important priority and that we should all show at any time. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please let me know at your earliest convenience if I personnaly can do anything for you. Best Regards, Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

Nikola

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10 out of 10!
Great location, beautiful building, very good rooms and excellent service. The staff did everything in their power to make our stay as comfortable as possible e.g. early check in and late check. The Italian restaurant Orsini delivered both amazing food and service.
2020년 11월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2020년 11월 20일
Dear SAVOY guest, dear Nikola It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for your 10 out of 10 point review. I will forward your nice words to our Front Office & Orsini Teams. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

jessica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best cozy hotel in Zurich
Best location hotel and staff all so friendly and good breakfast and room so clean
2020년 9월에 2박 숙박함
답변 제공: Attila 님, 2020년 9월 30일
Dear Jessica thank you again for the excellent rewiev. We hope to see you soon again. Best Regards, Attila Csendes Front Office Manager

6/10 - 괜찮아요

Anders

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok, but not "wow"
Overall good, great location. Very small room, no gym, no business center. Nice hotell but not "wow".
2020년 9월에 4박 숙박함
답변 제공: General Manager 님, 2020년 9월 27일
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon and we will be able to show you our wow effect! Sincerely, Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

jessica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Zurich
The best hotel in Zurich, best location and friendly staff and so clean and room so cozy. Food good quality and service excellent. Will come back soon and stay in this hotel again.
2020년 9월에 2박 숙박함
답변 제공: GM 님, 2020년 9월 27일
Dear SAVOY guest, It was our pleasure to welcome you at the Savoy Hotel in Zürich. Our concern is to fulfill our guests' wishes individually and in the best possible way. We are very happy that you enjoyed your stay and thank you for the excellent review. We are already looking forward to your next visit to the Savoy Hotel Baur en Ville. Best regards from Zurich, Yours Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

10/10 - 훌륭해요

MIKAELA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Week-end à Zürich
Excellent hotel au cœur de Zürich, proche du lac. Le personnel est très accueillant et serviable. La chambre superior était spacieuse avec une terrasse, très propre et pas de bruit. Ambiance calme et feutré au cœur de la ville. Petit déjeuner très bien servi à table.
2020년 8월에 1박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2020년 8월 11일
Cher Client C’est avec grand plaisir que nous vous avons accueilli à l’Hôtel Savoy Baur en Ville. Notre but principal est d’exaucer les souhaits de nos clients individuellement et de la meilleure façon possible. Nous nous réjouissons que vous avez apprécié votre séjour et vous remercions de votre bonne évaluation. Nous attendons votre prochaine visite avec impatience. Cordialement Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

8/10 - 좋아요

Janina 님, Meerbusch

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr sauber , renoviert , Zimmer schön renoviert. Alle Wünsche werden sofort erledigt
2020년 7월에 3박 숙박함
답변 제공: Rolf E. Brönnimann 님, 2020년 7월 22일
Liebe Janina Gast, wir freuen uns, dass wir Sie als Gast bei uns im Hotel Savoy Hotel Baur en Ville begrüssen durften. Unser Anliegen ist es, die Wünsche unserer Gäste individuell und bestmöglich zu erfüllen. Es freut uns sehr, dass Sie ihre Aufenthalt genossen haben und danken für die gute Bewertung. Wir freuen uns schon heute auf Ihren nächsten Besuch im Savoy Hotel Baur en Ville. Mit den allerbesten Grüssen aus Zürich, Ihr Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

2/10 - 너무 별로예요

Juan Carlos

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No cancellation or reschedule due to COVID19
This hotel was reluctant to cancel or reschedule my booking due to the high risk of COVID19, so they charged me without staying at the hotel.
2020년 3월에 1박 숙박함
답변 제공: Attila Csendes 님, 2020년 7월 20일
Dear Guest we are terribly sorry for the inconvenience caused. This booking was made in March, at that time we still had full operation. At this time we cannot do anything about the refund. Please contact us when you Travel next time to Zurich, and we offer a complimentary night for you. Best Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 2박 숙박함
답변 제공: GM 님, 2020년 7월 1일
Lieber SAVOY Gast, wir freuen uns, dass wir Sie als Gast bei uns im Hotel Savoy Hotel Baur en Ville begrüssen durften. Unser Anliegen ist es, die Wünsche unserer Gäste individuell und bestmöglich zu erfüllen. Es freut uns sehr, dass Sie ihre Aufenthalt genossen haben und danken für die gute Bewertung. Wir freuen uns schon heute auf Ihren nächsten Besuch im Savoy Hotel Baur en Ville. Mit den allerbesten Grüssen aus Zürich, Ihr Rolf E. Brönnimann Direktor

10/10 - 훌륭해요

Géraldine

2020년 3월에 1박 숙박함
답변 제공: Rolf 님, 2020년 5월 4일
Lieber Gast Es freut uns sehr, dass Sie sich die Zeit genommen haben uns zu bewerten. Ein grosses Dankeschön für Ihr Lob. Wir hoffen Sie bald wieder willkommen heissen zu dürfen. Freundliche Grüsse Rolf E. Brönnimann General Manager SAVOY HOTEL BAUR EN VILLE

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 5박 숙박함
답변 제공: Joan M. Dunkels/ Assistant Front Office Manager 님, 2020년 2월 28일
Dear Guest, Thank you for your time sending us your feedback. We are glad that you enjoyed your stay with us and we hope to welcome you back soon again. Best regards

10/10 - 훌륭해요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente Hotel, ubicación inmejorable y gran atención de todo su personal.
2020년 2월에 3박 숙박함
답변 제공: Attila 님, 2020년 2월 26일
Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Attila Csendes Front Office Manager SAVOY HOTEL BAUR EN VILLE