Borneo 4 Stars Hotels

"Average service and facilities. Needs a refresh and more staff training. "

"Nice staff"

"Walkable."

"Highly recommend for anyone looking to stay in Kota Kinabalu to book here. Best location for sunset"

"Great value for money the rooms are very large and bathrooms also. There is a little wear and tear showing around door frames but generally in good condition. All rooms have a view either Merdeka plaza way or towards cat statue. Staff very friendly and accommodating. Very good gym and pool on site. "

"Location is perfect and all of service is very good"

"All ok, the only thing is Cleaning , need to do deep cleaning!"

"no hot water. pool was dirty. buffet breakfast is so so. room amenities not so impressive. for its level and reputation, it was a disappointing stay"

"The staff were very helpful. The bed was comfortable."

"The hotel was in a convenient location with accessibility to mall and dining places. The hotel lobby was clean. The room is clean, but not very spacious. The toilet is also clean and nice. "

"Very convenient and professional and attentive hospitality had."

"Room’s lighting too dark, especially the bathroom."

"Location is good, mall in the complex, however, check in were a bit “complicated”, waited for 15 mins due to back and forth; the breakfast was good, it views too, nice. Overall, its acceptable (note : also not much competitor hotels around 😉) "

"Staff were very helpful and even though I arrived very early am, they were still very friendly."

"The hotel staff was very friendly but the hotel is a bit old and it is all around. Our phone didn't work and the bathroom was never totally clean. That being said we liked the breakfast very much and no bad word on the restaurant "

"The mall attached isn’t the best one in the area but if you want to do sown shopping or kill time, it’s connected to the hotel. The prices are good! They have a train ride kids can do but no playground. The hotel was great. I wish it had a thicker blanket BUT that’s probably not something I would say when it’s hot. The breakfast was good with lots of food and drink options. Omg the menu food was delicious and we got in around midnight, but fortunately they’re open 24 hrs. It was exactly what we...

"Heard a crash, it was the AC coming through the ceiling…power outage at 9pm for a good 30 minutes. Hotel overall is in poor shape. This is the “best” in town. Be prepared for a hotel that says it has western standards but is very, very, local and is not at international standards for service, quality, food or facilities. "

"The Waterfront is a fantastic hotel in a brilliant location. Our room (as many others) had a wonderful view across the river to the golden roofed Sarawak State Assembly building and the Astana Palace and entertained us with a fabulous water fountain and light show every evening. The staff were brilliant, so friendly and helpful. We loved the hotel and Kuching. The only thing we didn’t like was the toilet seat, which was not of a quality to match everything else about the hotel. Overall, we would...

"Nice clean hotel"