Faultless guest service is the hallmark of every 5-star hotel in Gonki. From the second you arrive, staff ensure your every need is met, whether recommending activities and tours or providing a turn-down service. What's more, hotels have to feature top-rate amenities to be entitled to a 5-star rating. These can include luxury bath products, spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.