Faultless guest service is at the heart of every 5-star hotel in Iitate-mura. From the second you arrive, staff ensure your every need is met, whether recommending activities or providing in-room massages. Plus, hotels have to feature superior conveniences to qualify for a 5-star rating. These can include luxury bathrobes, an on-site spa, pools, gastronomic restaurants and knowledgeable concierge.