Kim Ma 5 Stars Hotels

"10 of 10 excellent"

"Great breakfast, fantastic location to walk everywhere, the staff is super kind at the restaurant and Ann was super helpful to book my trip to Sa Pa and my cruise to Ha Long bay. I will be back : )"

"Staff, as almost always in Vietnam is exceptionally friendly and attentive."

"The best "

"The highlight of our stay is Le Club Bar.Let’s start with the afternoon tea. Mr. Thach took excellent care of us. He was incredibly polite, thoughtful and professional. After the perfect afternoon tea, we could hardly wait to come back for evening cocktails. At the evening cocktail hour, we met the lovely Ngoc and the charming Tuan. They were so warm and approachable that we felt like we were with old friends we’d known for years, while remaining impeccably professional at the same time. Ngoc noticed every little need we had and never let our glasses stay empty. The cocktails Tuan made were absolutely stunning. We especially loved how he ingeniously incorporated Vietnamese flavors into the recipes.Together with Mr Thach, they gave us the happiest happy hour. The experience was so wonderful that we simply must return here in the evening for a nightcap or two. The three of them once again made us feel as though we were being looked after in a friend’s home."

"The staff were all very helpful the location to Old Town is outstanding walking distance to the lake it is simply one of the best location I have stayed in in Hanoi. Although on a busy Rd there is little noise. A little touch up of paint here and there would not go astray. The bar staff upstairs at the rooftop bar were extremely friendly and the drinks presented good value for money."

"Located on a busy side street adjacent to major construction, access to the hotel can be a little problematic with traffic. Sound insulation in the rooms is not perfect. We were on the 9th floor and still heard street noise (as well as guests in adjacent rooms). Decor looks glam in photos but is actually quite tacky and a little cheap looking. That said, room was very clean and very comfortable. Pool and rooftop bar are both really nice and the breakfast buffet was excellent. "

"Excellent location in the old quarter. Easy access and walking distance to any part of the old quarter you want to explore. Great staff shout out to Mr. EZ. The breakfast here is so delicious and the chef at the main station is so nice. We thoroughly enjoyed staying twice at Champton."

"Great hotel, very central, with lovely rood terrace. Excellent service."