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"They downgraded me to a queen room when i paid for a king because of my height i hang off the end of a queen Staff was dismissive and rude Room was ok little rough sliding dore wouldn't close Ac unit was very noizy construction in the area all night "

"We were booked into the heritage house which is another way of saying “old and outdated”, the walls were paper thin, the lighting from the hallway blasts around and under the doorframe so the room was illuminated all night, there were people smoking in their suite next to us. The thermal pools were nice but not worth the price of $400 for the crappy room with a double bed. "

"Staff was great! Room was outdated and the power on one wall stopped working so we had no night table lights and our devices did not charge. The room itself did not feel welcoming was a bit creepy. The restaurant next door had almost no staff working we specifically booked this hotel due to the proximity to it but still had to drive to a different eatery because of this. "

"Our room was dirty. My wife found an old fake nail beside the bed and the lights in the bathroom were taken from a horror movie the way they flickered on and off. When I showed the front desk the picture of the old nail the last basically laughed it off and said "Sir you got a very good deal on this room". Not the point... I've stayed at better properties for less and the staff were actually accountable."

"I stay at this hotel all the time and usually have a great stay. This time the room air conditioning unit was so loud that sleep was limited."

"A OK. Two thumbs up"

"Staff was very friendly and efficient. Nice room with good beds. There was a hair in the bathrub but looked otherwise clean. We used the pool as well. The pool was nice and clean. "

"Served our needs."

"Friendly staff, clean rooms and comfy beds! Our team stayed and loved it! Enjoyed pool and hot tub and near lots of food and shopping options! "