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"Room was lovely but the air conditioning didn’t work as the battery was flat. Windows don’t open so room was far too hot and stuffy. Bed and pillows were a little soft for our liking.Hotel was extremely busy as there was a show on in the P&J Arena but not enough staff on to clear tables, serve drinks etc. Big cue at bar. Lift broke down in the morning causing cues for lift. Not enough tables for sitting eating breakfast, either carry your food right through the hotel to the other side or eat food at low tables which are fine for evening drinks but no good for eating food."

"Couldn’t get a parking spot but was still charged £5 for parking. No hot water in shower- Luke warm. Breakfast was disaster, no plates, cutlery, cups. Staff were slow to serve and stock up. "

"Very clean. Fantastic facilities. Great value. Would definitely stay again."

"Was relaxing, lovely staff, good food and facilities "

"Leisure facilities excellent "

"Very pet friendly and room perfect with patio door to let dog out."

"Room was lovely. Can't comment on food as didn't eat there."

"Easy parking. Did not use bar"

"Fabulous overnight stay"