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Hotel Bali-Hai Acapulco

2.0 star property
Travelers enjoy oceanfront relaxation at this Acapulco retreat where global cuisine is served throughout the day at beachside bars and restaurants

Choose dates to view prices

Hotel Bali-Hai Acapulco, across from Condesa Beach, offers a peaceful retreat with two poolside bars and an all-day international restaurant. Enjoy in-room WiFi, a main outdoor pool, and a children's pool. Guests consistently praise the attentive staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
The current price is ₩122,854
₩147,425 total
includes taxes & fees
Jun 18 - Jun 19
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About this property

Hotel Bali-Hai Acapulco

  • Hotel near Condesa Beach
  • Located close to Diana the Huntress and Parque Papagayo, Hotel Bali-Hai Acapulco provides a poolside bar, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool
    • Free self parking
    • A 24-hour front desk, smoke-free premises, and 1 meeting room
    • Tour/ticket assistance
  • Room features
  • All 121 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and hair dryers
    • Cable channels and phones

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7.6 out of 10, Good, 1,023 reviews
The price is ₩79,053
₩94,864 total
includes taxes & fees
Jun 1 - Jun 2
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Bali-Hai Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hotel Bali-Hai Acapulco?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Bali-Hai Acapulco on Jun 18, 2026 start from ₩122,854, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bali-Hai Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Bali-Hai Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Bali-Hai Acapulco?

Check-out is at noon.

Where is Hotel Bali-Hai Acapulco located?

Located in Costera Acapulco, this hotel is within a 10-minute walk of Condesa Beach and Diana the Huntress. Parque Papagayo and La Quebrada Cliffs are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

7.8

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 166 out of 490 reviews
Rating 8 - Good. 144 out of 490 reviews
Rating 6 - Okay. 103 out of 490 reviews
Rating 4 - Poor. 50 out of 490 reviews
Rating 2 - Terrible. 27 out of 490 reviews

Reviews

Verified

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice location close to the beach.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

zully

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a good area
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice place clean and verry peceful
Stayed 1 night in Jul 2024
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Oscar

Disliked: Staff & service, amenities, property conditions & facilities
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay at the hotel. Very clean room, nice staff, pool is very pretty and clean. The bar is a fun place to hang out. We were lucky enough that they had live music the night that we stayed. I would go back to the Bali Hai. The amount I paid for the night was the same as Expedia advertised unlike some other hotels
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mijail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was kind, bell men was new so it’s ok
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff, safe, amazing pool and great pool bar
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

MariaIdolina

Liked: Cleanliness, amenities, property conditions & facilities
excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to renew their bathrooms
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rosa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Carina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Karl

Liked: Staff & service, amenities
Disliked: Cleanliness
First night in room 217. I was bitten by bed bugs, reported this to hotel staff and I was told that there is no issues with chinches but my legs a living proof and a couple of bites on my arm. When I was being moved rooms I watch a team of fumigators leave walking past me. I was then put into room 116 which was bug free as far as I know but it’s hard to distinguish between bites because there is so many. The room however, pretty much the same layout with a no smoking sign beside the door… However this room absolutely stunk - think of an old man’s house who sits in his chair all day smoking cigarettes. We used the air conditioning to air the room better and opens the door to try and make it more liveable. We survived to the morning and just like when I checked in the staff were great, friendly and happy. Let me reiterate the staff are great, the pool area ideal for children and close to many local amenities, the people here are genuinely friends and it is heavily policed with the Policia, Guardia Nacional and Marinas all patrolling the streets.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sólo quiero comentar que el personal de recepción no tiene un control de atención al cliente. El check in era a las 3 de la tarde y me entregaron la habitación 85 minutos más tarde. La perilla de la puerta del baño ya se está cayendo. Hubo un día que el personal de limpieza no pasó a la habitación. De ahí en fuera todo estuvo excelente 👌
Stayed 3 nights in May 2026
Verified

6/10 Okay

Asminda

Disliked: Cleanliness, amenities
El hotel tiene buena ubicación, pero carece de buenos servicios, uno tan elemental como wifi
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“La propiedad me pareció muy limpia y cómoda. El personal fue amable y atento en todo momento. Me gustó mucho la alberca y el aire acondicionado funcionó muy bien. Como punto a mejorar, solo sugeriría revisar que la habitación esté lista antes del check-in.”
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Raul javier

Disliked: Amenities, property conditions & facilities
La habitación estaba descuidada!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sully

Liked: Cleanliness, amenities
Esta bien pero si llegas antes no te resguardan el equipaje
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Es una buena opción, precios acorde a lo q ofrece el hotel, biena atención del personal, limpio, y lugares cerca para comer, oxxos, 3b
Stayed 4 nights in Mar 2026
Verified

8/10 Good

cesar edilberto

Liked: Cleanliness, amenities, property conditions & facilities
El personal fue amable y la habitación estaba siempre limpia
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Julio Cesar

Liked: Amenities, property conditions & facilities
El mantenimiento de las habitaciones no es del todo bien, no me dieron control para el aire acondicionado, supuestamente hay horarios, para uso de las albercas y bar, y había gente tomando a las 2 am no dejaban dormir.
Stayed 3 nights in Feb 2026