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Hotel Palacio Mundo Imperial

4.0 star property
Travelers soak up the sun at six outdoor pools or rejuvenate with aromatherapy, while upscale shopping and gourmet dining complete the experience.

Choose dates to view prices

Hotel Palacio Mundo Imperial near La Isla Shopping Village offers luxury with six outdoor pools, two poolside bars, a swim-up bar, Elan Spa treatments, breakfast and seafood at on-site restaurants, and a garden for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
The current price is ₩146,799
₩200,409 total
includes taxes & fees
May 14 - May 15

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Double Beds Diamante View

Down comforters, in-room safe, desk, laptop workspace

Superior Double Beds Diamante View

8.4 out of 10
Very good
(72 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Beds Resort View

Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Beds Resort View

8.6 out of 10
Excellent
(22 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Size Resort View

Junior Suite King Size Resort View | Down comforters, in-room safe, desk, laptop workspace

Junior Suite King Size Resort View

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Size Bed Diamante View

Down comforters, in-room safe, desk, laptop workspace

Superior King Size Bed Diamante View

8.6 out of 10
Excellent
(44 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View | Down comforters, in-room safe, desk, laptop workspace

Deluxe King Size Bed Resort View

9.0 out of 10
Wonderful
(12 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View | Down comforters, in-room safe, desk, laptop workspace

Club 89 King Size Bed Diamante View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 Double Beds Diamante View

Down comforters, in-room safe, desk, laptop workspace

Club 89 Double Beds Diamante View

7.0 out of 10
Good
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 89 King Bed Resort View

Club 89 King Bed Resort View | Down comforters, in-room safe, desk, laptop workspace

Club 89 King Bed Resort View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 Double Beds Resort View

Down comforters, in-room safe, desk, laptop workspace

Club 89 Double Beds Resort View

7.2 out of 10
Good
(5 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Size Bed Diamante View

Down comforters, in-room safe, desk, laptop workspace

Junior Suite King Size Bed Diamante View

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King Size Bed Diamante View

Down comforters, in-room safe, desk, laptop workspace

Master Suite King Size Bed Diamante View

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King Size Bed Resort View

Down comforters, in-room safe, desk, laptop workspace

Master Suite King Size Bed Resort View

  • Resort view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View | Down comforters, in-room safe, desk, laptop workspace

One Bedroom Penthouse King Size Bed Diamante View

  • City view
  • 114 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Beds + Concert Included

Superior Double Beds + Concert Included | Down comforters, in-room safe, desk, laptop workspace

Superior Double Beds + Concert Included

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Located near the beach, Hotel Palacio Mundo Imperial is in Puente del Mar neighborhood and is connected to the convention center. La Isla Shopping Village and Plaza Bahia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Revolcadero and Bahía de Puerto Marqués. Majahua Beach and El Revolcadero are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Acapulco travel guide
View more Resorts in Acapulco
Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

What's nearby

  • Boulevard de las Naciones
    2 min walk - 0.2 km
  • Forum de Mundo Imperial
    3 min walk - 0.3 km
  • La Isla Shopping Village
    7 min walk - 0.6 km
  • Plaza Isla Diamante
    12 min walk - 1.0 km
  • Laguna Tres Palos
    5 min drive - 1.9 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    3 min drive

Restaurants

  • Carnivore
    4 min walk
  • Mizumi
    1 min walk
  • Comedor Mundo Imperial
    1 min walk
  • Los Tarascos
    4 min walk
  • Juan Valdez Cafe
    1 min walk

About this property

Hotel Palacio Mundo Imperial

Upscale family-friendly resort near La Isla Shopping Village
Located close to Playa Revolcadero, Hotel Palacio Mundo Imperial provides 2 poolside bars, a swim-up bar, and a terrace. Indulge in a massage, aromatherapy, and a manicure/pedicure at Elan Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and seafood. Enjoy the health club, as well as activities like volleyball. Guests can also expect to find designer stores on site, a coffee shop/cafe and a garden.
You'll also find perks like:
  • 6 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and supervised childcare (surcharge)
  • Meeting rooms, wedding services, and smoke-free premises
  • Massage treatment rooms, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 814 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like desk chairs and air conditioning.
Extra amenities include:
  • Childcare services, free infant beds, and travel cribs
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 46-inch flat-screen TVs with digital channels
  • Balconies, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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₩238,673 total
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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 to 420 for adults and MXN 210 to 210 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acua
  • Carnivore
  • La Moda
  • Marché
  • Mizumi

Things to do

  • 3 outdoor tennis courts
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Built in 2014
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 285 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 420 to 420 for adults, and MXN 210 to 210 for children
  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Palacio Mundo Imperial have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Hotel Palacio Mundo Imperial?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio Mundo Imperial on May 14, 2026 start from ₩146,799, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Mundo Imperial pet-friendly?

Yes, Hotel Palacio Mundo Imperial allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of MXN 1500 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Palacio Mundo Imperial?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Mundo Imperial?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Palacio Mundo Imperial?

Some rate plans available at this resort are all-inclusive.

Where is Hotel Palacio Mundo Imperial located?

This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahía de Puerto Marqués. Majahua Beach and El Revolcadero are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palacio Mundo Imperial Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 545 out of 1012 reviews
Rating 8 - Good. 251 out of 1012 reviews
Rating 6 - Okay. 111 out of 1012 reviews
Rating 4 - Poor. 61 out of 1012 reviews
Rating 2 - Terrible. 44 out of 1012 reviews

Reviews

Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service
Some of the staffs people are not the most qualified or kind
Stayed 2 nights in May 2026
Verified

6/10 Okay

Viridiana

Mal servicio en general, no limpiaron la habitación un par de días, no había toallas en el área de alberca, la regadera estaba tapada, decepcionante instalaciones y servicio
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con todo lo que ofrece. Recámaras limpias, variedad de restaurantes para elegir, albercas en buen estado. No está a pie de playa y no tiene bonita vista, pero se sabe desde la descripción. El club de playa no está tan lejos, aunque es pequeño y se llena muy rápido, pero si vas a primera hora alcanzas buen lugar y puedes disfrutar todo el día. Todas las personas que brindan un servicio (meseros, botones, recepcionistas) son muy amables, a pesar de estar desbordados y lidiar con todo tipo de gente, mantienen la cordialidad y la sonrisa. Yo más bien calificaría mal a varios huéspedes, que dejan la basura donde sea, tienen mala actitud, se meten en la fila, meten a niños en la alberca solo para adultos, llevan bocinas a todo lo que da, etc. Si vas con una actitud respetuosa y ves que todo mundo está haciendo lo mejor que puede, organizas bien tus tiempos, haces reservas en los restaurantes, la pasarás bien aún en temporada alta. Recomendaría pagar el todo incluido ya que los precios de carta están muy elevados. En los restaurantes puede que lo valga, en el club de playa Scala no mucho porque la comida es bastante mala. Solo vale la pena la botana de parrilla (hamburguesas, alitas), los mariscos no. Las bebidas un poco escuetas y no sabes qué marcar de licor le ponen y aunque según puedes elegir, tienen tanta gente que se terminan revolviendo los pedidos. Igualmente los meseros de ahí son muy amables. El mar ahí está muy lindo, te puedes meter bien, para toda la familia.
Stayed 2 nights in May 2026
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno Buffet es bueno El restaurante carnival es caro y malos platillos Las bebidas en general caras y con mala presentación y tamaño Les falta hora feliz en área de albercas Y poner gente para organizar actividades o poner ambiente
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Matías Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel ,precio calidad
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Alejandro

Liked: Staff & service
En la habitación habían cucarachas y nos cambiaron de habitación
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Carlos

Disliked: Staff & service, property conditions & facilities
En principio los elevadores eso de poner la tarjeta y que no la capte pfff además de que ya les hace falta mantenimiento luego no tenía frigobar, que como hay pocos solo lo ponen cuando se solicita!? Luego el aire acondicionado no funciona que hasta que lo desbloqueen y tardaron como 1 hora y la habitación caliente! Las almohadas ya muy usadas y pues los restaurantes ya vacíos y las instalaciones descuidadas pues qué lástima que lo estén dejando caer.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien, el hotel limpio, el personal atento y amable, áreas de alberca limpias. Lo que no me gustó es que el Club de Playa estaba cerraso y no me informaron que se podía accesar al Princess, me enteré que se podía el día de mi salida.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Luis Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Feb 2026
Verified

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El.club de playa esta bien el servicio exageradamente lento y no estaba ni a la mitad 2 horas para un par de cervezas y unos nachos
Stayed 3 nights in Apr 2026
Verified

8/10 Good

ARTURO D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien en general el detalle estuvo en que ahora te quieren vender una membresía y el personal dedicado a eso está detrás de ti para que accedas a la platica informativa
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness
Muy buena atención habitación limpia
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Belem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito,muy agradable
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Yanet

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El servicio muy muy lento, no vale.la pena pir lo que pagas, en el todo incluido te tardan demasiado en darte una bebiba, lla meseros aun cuando les das propina parece que estan enojados, definitivamente no regresaria
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Yarabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy rico todo lo q si deberían de exijirles a los del restaurante ponerse cubre bocas eso da una plus ya q están hablando estornudan y demás .Eso lo vi en un hotel en Cancún y cocina tiene cubre y todo personal cerca de comida También ser más explícitos en las habitaciones al hotel podrían poner un comentario donde diga en el centro del hotel o a la orilla del hotel Todo lo demás bien algunas personas en el restaurante son un poco serías de las personas q atienden
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien con el desayuno!! Las instalaciones creo que se les puede dar un poco de mantenimiento y quedan listas
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación cómoda y limpia, albercas limpias y con buena temperatura del agua, el club de playa muy accesible y bonito
Stayed 1 night in Mar 2026
Verified

4/10 Poor

PALOMA

Disliked: Cleanliness, staff & service, amenities
Estoy muy decepcionada, soy cliente habitual pero ya no regresaría bajo esas condiciones. En la habitación 4025 sin agua caliente. En la alberca principal tenían buen bar, ahora ni te atienden. No sé porqué cambiaron tanto, pero para mal.
Antes este bar era muy bueno, lástima ahora de mala atención
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien, el personal amable y servicial. No tuvimos ningún inconveniente con la propiedad
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien conservadas las instalaciones
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Estela

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy comoda
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Claudia

Excelente
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
Amplitud y comofidad
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jose Manuel

Liked: Cleanliness, property conditions & facilities
Bien
Stayed 1 night in Feb 2026