โReceptionist who checked us in was good, but rest of staff not welcoming at all. Room upgrade was ok but seemed unfinished or lack of furniture. Views on the mountains are amazing, If you can cover your sight and unsee all the trash around the property. Breakfast was quite good. Spa and swimming pool is available for extra charge but affordable. Can become an amazing hotel.โ
โIt was a great hotel with a nice breakfast and good service. Comfortable beds.
The only thing is that it wasnโt located where it said on the map on hotels.comโ
โWe had 2 bookings with Expedia for 3 rooms at this hotel, but upon arrival, we were informed by the hotel staff that they have only received 1 booking from Expedia. Instead of throwing us out in the cold (like many other hotels would probably do), they did all the hard work for us by calling Expedia to solve this problem, which is of no fault of theirs. From our vast travel experience, we think most hotels would have expected us to call Expedia ourselves, to try and find out where our booking...
โWas nice little hotel with great view and a stoneโs throw to the ski lift and ticketing. You can even ski down to it and back to the hotel but was too late in the season for that. Maybe next time. Staff was friendly dinner with a view was good. Great view from the room and good water pressure. Clean water to drink right out of the tap.โ
โBel hรดtel mais trรจs bruyant, nous y sommes restรฉs 3 nuits et avons รฉtรฉ gรชnรฉs tous les soirs par des gens diffรฉrents que nous entendions depuis le salon commun. Elle rรฉsonne et on entend tout dans les chambres. โ
โGreat choice to stay in Stepantsminda. The hotel is walking distance to the main town if you want to eat there. Yet, food at the hotel is spectacular!! I had both breakfast and dinner, and they were both amazing. Staff is super friendly; they made my stay very enjoyable. Lastly, the view!! It is really, really nice.โ
โBasic but brand new hotel. Conveniently looked with excellent parking. Hotel is attached to restaurant so staff easy to find during normal hours.โ
