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Reviews of Best Western Plus Pearl Addis

3.5 out of 5
Best Western Plus Pearl Addis
Cameroon Street BL 03 721, Addis Ababa, North Shewa

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 166 reviews" "
Rating 8 - Good. 31 out of 166 reviews" "
Rating 6 - Okay. 13 out of 166 reviews" "
Rating 4 - Poor. 7 out of 166 reviews" "
Rating 2 - Terrible. 8 out of 166 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been met the international standards beyond the expectations. I was impressed by the quality of the service and hospitality.
Stayed 3 nights in May 2024
Response from B on May 24, 2024
Dear Mr. Alexander,Thank you for your recent stay with us and the valuable feedback on our hotel. It helps us to continuously look at ways to improve our guest's satisfaction and create a seamless experience for you and other guests. We are grateful to hear that you enjoyed the hospitality of our team. We look forward to hosting you again.With Hospitality Regards

10/10 Excellent

Tolulope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from T on May 6, 2024
Dear Tolulope, Thank you for your recent stay with us and the valuable feedback on our hotel. Thank you for choosing to stay with us and we are grateful for the wonderful review. We also look forward to hosting you again. RegardsManagement

10/10 Excellent

Victor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, we will be back!
Stayed 1 night in Apr 2024
Response from T on Apr 4, 2024
Dear Victor,Our guests are our priorities. We are grateful to hear that you enjoyed the hospitality and our Sevices. Thank you for choosing to stay with us and we are grateful for the wonderful review. We also look forward to hosting you again. RegardsManagement

6/10 Okay

Leah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from T on Mar 27, 2024
Dear Leah,Thank you for your recent stay with us and the valuable feedback on our hotel. We appreciate it if you could share with us more about your stay. It helps us to continuously look at ways to improve our guest's satisfaction and create a seamless experience for you and other guests. Kind Regards The Management

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from T on Feb 25, 2024
Dear Frank,Thank you for choosing to stay with. We are grateful for the wonderful review . We hope to welcome you again.Regards Management

4/10 Poor

Ian

Liked: Cleanliness, staff & service
Disliked: Room comfort
2 night stay
The staff were generally very courteous and respectful, however two events could have been handled better by the young duty managers. One involved confusion over whether a room had been prepaid, it had, but they had switched on arrival with a second room booked that had not, resulting in an overall aggressive accusation, the second over non functioning air conditioning, which never worked, was reported and supposedly fixed, but clearly wasn’t. In the first case an error on their part should have been opportunity for a graceful remedy (we asked for nothing), however the team given multiple opportunities to let us know there appeared a to be a problem, waited for our 82yr old guest to enter a vehicle to leave, before in a rather clumsy way accusing him and the driver of attempting to leave without paying, 3 hrs after he had checked out with the front desk. They knew I was staying another night and the booking was in my name, so could have raised the query with me, but did not, waiting instead for him to leave then allowing for a scene. With the second issue, (and this time, I did ask for a rebate on our next booking), we were told it would be requested, but we never heard back. Dinner was supper and greatly appreciated, breakfast simple, omelettes good.
Stayed 1 night in Feb 2024
Response from T on Feb 16, 2024
Dear valued guest, Warm greetings from BW Plus Pearl Addis! We would like to send our gratitude for your review, We truly appreciate your trust in us. We also value your contribution and constructive suggestions which will help us upgrade the problems we face. We are very happy to hear that you appreciated the staff's help towards your needs. We sincerely apologize for not meeting your expectations and for all the inconveniences you encountered. We will also take necessary maintenance for the AC. We will consider all your suggestions and take immediate action. We also have taken necessary precautions about the billing process and informed our staff to investigate the billing process before payments by the guests. Please accept our sincere apology for the purchase made from your CC and our staff apologized for the inconvenience that occurred during your stay. We hope you'll give us a second chance to host you again and we look forward to welcoming you back soon. Kind Regards The Management

6/10 Okay

Haymanot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller
In my previous review, I commended the quality of the facilities, a sentiment that remains unchanged. However, during my latest interaction, I encountered a significant discrepancy in the billing process. Despite arranging through Hotel.com to settle my account at the property in the local currency, I was surprised to discover upon attempting to finalize my bill that my credit card had already been charged without my direct authorization. Furthermore, the amount debited exceeded the original booking quote, adding to my confusion. Upon inquiry, it was unclear who initiated the charge, as I had not provided my credit card details directly to the hotel, nor had I consented to such a transaction. The hotel staff, though apologetic, was unable to rectify the situation. This incident underscores a crucial caution regarding the hotel’s billing practices. Despite this, it’s important to note the hotel’s advantageous location within the heart of the city, which, along with its commendable facilities, continues to make it a favorable option. Future guests are advised to remain vigilant about their billing arrangements to avoid similar misunderstandings.
Stayed 4 nights in Jan 2024
Response from T on Feb 7, 2024
Dear valued guest, Warm greetings from BW Plus Pearl Addis! We would like to send our gratitude for your review, We truly appreciate your trust in us. We also value your contribution and constructive suggestions which will help us upgrade the problems we face. We are very happy to hear that you appreciated the location. We sincerely apologize for not meeting your expectations and for all the inconveniences you encountered. We will consider all your suggestions and take immediate action. We also have taken necessary precautions about the billing process and instructed our staff about the options of the guest for payment which are booked online. Please accept our sincere apology for the purchase made from your CC and our staff apologized for the inconvenience that occurred during your stay, In consideration of the disappointment, We have given you a free night stay, a discounted rate, and approved payment in local currency as service recovery compensation. We hope you'll give us a second chance to host you again and we look forward to welcoming you back soon. Kind Regards The Management

10/10 Excellent

Christian, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near the airport. The airport transfer is very conveniently organized. Check-in was quick and easy! The hotel room (#709) was comfortable and great for a transit stay. For a longer stay, I recommend a different room as the windows were small. Breakfast was tasty and complete. After checking out, I discovered an issue with the invoice which was subsequently solved quickly. I recommend the place!
Stayed 1 night in Feb 2024
Response from T on Feb 21, 2024
Dear Christian, Warm Greetings from BW Plus Pearl Addis On behalf of our team, we would like to thank you for your esteemed review, We are also glad to hear that your refund was successful, We would also like to thank you for your patience until we process the refund. Our location and free airport shuttle are some of the things we are very proud of about our hotel. We are also glad to hear that you enjoyed our breakfast. Thank you for reaching out and providing us with valuable feedback, and for the constructive comments. Grateful for the recommendation and for keeping your word to review after your refund was successful. We are grateful to have you as a guest we look forward to welcoming you back soon. Kind Regards The Management

2/10 Terrible

Abu

Stayed 1 night in Jan 2024
Response from T on Mar 20, 2024
Dear Mr. Abu Thank you for your recent stay with us and the valuable feedback on our hotel. It helps us to continuously look at ways to improve our guest's satisfaction and create a seamless experience for you and other guests however if you would be kind enough to give us more details about your stay with us.With Hospitality Regards

10/10 Excellent

Tiny

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Dec 2023
Response from T on Feb 7, 2024
Dear Guest, Warm Greetings from BW Plus Pearl Addis On behalf of our team, we would like to thank you for your esteemed review, Kind Regards The Management

10/10 Excellent

Kristyn, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff, 5 minutes by hotel shuttle to the airport and of course great coffee and cake!
Stayed 2 nights in Jan 2024
Response from T on Feb 7, 2024
Dear Guest, Warm Greetings from BW Plus Pearl Addis On behalf of our team, we would like to thank you for your esteemed review, We are also glad to hear that you enjoyed your stay, Our Staff and free shuttle are some of the things we are very proud of about our hotel. We are grateful to hear that you enjoyed your stay. Thank you for reaching out and providing us with valuable feedback about our hospitality and services. We are grateful to have you as a guest we look forward to welcoming you back soon. Kind Regards The Management

10/10 Excellent

Haymanot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling solo
The hotel is in a prime location and located at the heart of the city. Staff are very friendly and courteous and very accommodating. The room is very clean, the breakfast buffet is excellent it includes both local and your typical breakfast foods. The gym isn’t exactly fully equipped, but who really comes to Addis to use the gym? lol I’ll definitely be returning to this hotel.
Stayed 7 nights in Jan 2024
Response from T on Feb 7, 2024
Dear Haymanot, Warm Greetings from BW Plus Pearl Addis On behalf of our team, we would like to thank you for your esteemed review, We are also glad to hear that you enjoyed your stay, Our breakfast and location are some of the things we are very proud of about our hotel. We are grateful to hear that you enjoyed your stay and got all the help you need. Thank you for reaching out and providing us with valuable feedback about our hospitality and the recommendation. We are grateful to have you as a guest we look forward to welcoming you back soon. Kind Regards The Management

8/10 Good

Emmanuel, Chevy Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2024
Response from T on Feb 7, 2024
We would like to thank you for your esteemed review, Kind Regards The Management

10/10 Excellent

Kerubel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Dec 2023
Response from T on Feb 7, 2024
We would like to thank you for your esteemed review, Kind Regards The Management

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from T on Feb 7, 2024
We would like to thank you for your esteemed review, Kind Regards The Management

10/10 Excellent

Bekele

Liked: Cleanliness, staff & service, property conditions & facilities
An awesome customer service Frome get-go, to the reception and all supporting staff. I will Defiantly recommend BW Pluse
Stayed 1 night in Jan 2024
Response from T on Feb 7, 2024
Dear Guest, Warm Greetings from BW Plus Pearl Addis On behalf of our team, we would like to thank you for your esteemed review, We are also glad to hear that you enjoyed your stay, Our staff and customer service are some of the things we are very proud of about our hotel. We are grateful to hear that you enjoyed your stay. Thank you for reaching out and providing us with valuable feedback about our hospitality and the recommendation. We are grateful to have you as a guest we look forward to welcoming you back soon. Kind Regards The Management

10/10 Excellent

Busisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from T on Feb 7, 2024
Dear Guest, Warm Greetings from BW Plus Pearl Addis On behalf of our team, we would like to thank you for your esteemed review, Kind Regards The Management

6/10 Okay

Ahmeddin

Stayed 4 nights in Dec 2023
Response from T on Feb 7, 2024
we would like to thank you for your esteemed review, Kind Regards The Management

10/10 Excellent

VAHE

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2023
Response from Tensae on Dec 26, 2023
Dear VAHE,Warm Greetings from BW Plus Pearl Addis.Thank you for the 5-star review, we do appreciate it. We always put customer experience and satisfaction as our priority. Your review reaffirms the hard work we put in every day to create memorable moments. We look forward to having you again.Kind Regards,The Management

10/10 Excellent

Mark, La Porte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful stay!
Stayed 3 nights in Dec 2023
Response from Tensae on Dec 14, 2023
Dear Mark, Warm Greetings from BW Plus Pearl Addis.Thank you for the 5-star review, we do appreciate it. We always put customer experience and satisfaction as our priority. Your review reaffirms the hard work we put in every day to create memorable moments. We look forward to having you again.Kind Regards,The Management

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tensae on Dec 28, 2023
Dear Valued Guest, Warm Greetings from BW Plus Pearl Addis. We always put customer experience and satisfaction as our priority. Your review reaffirms the hard work we put in every day to create memorable moments. We look forward to having you again.Kind Regards,The Managemen

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant service
The rooms were clean and comfortable
Stayed 1 night in Nov 2023
Response from Tensae on Nov 16, 2023
Dear Louis,Warm Greetings from BW Plus Pearl Addis!Thank you for your 10-star review. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.Kind regards,The Management

10/10 Excellent

Ezequiel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff will go the extra mille to make your stay memorable. The breakfast buffet is limited, very little options in fruit (watermelon/mango..sometimes banana), cheese was missing, etc. Ok gym in the 10th floor. Wifi in the rooms were poor sometimes not working.
Stayed 4 nights in Oct 2023
Response from Tensae on Nov 8, 2023
Dear Ezequiel,Warm greetings from BW Plus Pearl Addis! Thank you for your 5-star review. We are happy that you enjoyed your stay and for your next stay, we want to promise you that we have more variety of fruits. we are looking forward to having you again in our hotel. Kind regards, The Management

8/10 Good

Benjamin

Stayed 3 nights in Oct 2023
Response from Tensae on Nov 2, 2023
Dear Benjamin,Warm greetings from BW Plus Pearl Addis!Thank you for your 8 -star review. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.Kind regards,The Management

8/10 Good

Joanne

Stayed 1 night in Oct 2023
Response from Tensae on Nov 2, 2023
Dear Joanne,Warm greetings from BW Plus Pearl Addis!Thank you for your 8-star review. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.Kind regards,The Management

6/10 Okay

Ishag

Liked: Cleanliness
The property is good in overall but there is a problem in the draining of water in the shower they should fix it Also the lady check my bag when I check out for missing hanger that was not professional at all
Stayed 4 nights in Oct 2023
Response from Tensae on Nov 8, 2023
Dear Ishag, Warm greetings from BW Plus Pearl Addis! Thank you for your review. We are happy that you enjoyed your stay and we really apologize for the inconvenience you experienced during your check-out it was a misunderstanding. We want to assure you that the draining from the shower is fixed now. we are looking forward to having you again in our hotel. Kind regards, The Management

8/10 Good

samuel

Stayed 1 night in Oct 2023
Response from Tensae on Nov 3, 2023
Dear Steve, Warm greetings from BW Plus Pearl Addis!Thank you for your 4-star review. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel. Kind regards, The Management

10/10 Excellent

Aminu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and friendly staff and fine dining experience.
Stayed 8 nights in Sep 2023
Response from Tensae on Oct 20, 2023
Dear Aminu,Warm greetings from BW Plus Pearl Addis!Thank you for your 5-star review. We are happy that you enjoyed your stay. We are very happy to hear our staff made you feel at home. Our staff and our fine dining definitely one of the things we are very proud of about our hotel. We are also thankful to have you as a guest. We look forward to welcoming you back to the hotel in the near future. Kind Regards The Management

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Tensae on Oct 20, 2023
Dear Steve,Warm greetings from BW Plus Pearl Addis!Thank you for your 5-star review. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.Kind regards,The Management

8/10 Good

HYOUNGCHANG

Stayed 3 nights in Sep 2023
Response from Tensae on Oct 20, 2023
Dear Hyoungchang,Warm greetings from BW Plus Pearl Addis!Thank you for your 8-star review. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.Kind regards,The Management

8/10 Good

KARANJA

Business traveler
Liked: Cleanliness, staff & service
The property is clean, staff are courteous and helpful. Located along busy street next to airport.
Stayed 1 night in Sep 2023
Response from Tensae on Sep 13, 2023
Dear Ismail, Warm Greetings from BW Plus Pearl Addis. Thank you for taking the time to review us, We truly appreciate your trust in us. We are very happy to hear our staff made you feel at home. Our staff, cleanness, and location are definitely one of the things we are very proud of about our hotel. We are also thankful to have you as a guest. We look forward to welcoming you back to the hotel in the near future. Kind Regards The Management

4/10 Poor

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor service, room was not available even though i was checking in at 8pm. Had to wait over 1 hour.
Stayed 1 night in Aug 2023
Response from Tensae on Sep 1, 2023
Dear Natalie,Warm Greetings from BW Plus Pearl Addis.kindly want to apologize for the inconvenience that you experienced during your check-in that is totally unacceptable. We hope you will give us a second chance and visit BW Plus Pearl Addis again. Kind Regards The Management

8/10 Good

Hafiz

Liked: Staff & service
I liked being quiet, the fast service upon arrival and upon request. What I didn’t like is not to include a breakfast freely.
Stayed 1 night in Jul 2023
Response from Tensae on Jul 26, 2023
Dear Hafiz,Warm Greetings from BW Plus Pearl Addis.We would like to thank you for taking the time to review your stay in our hotel. Our front desk service is one of the things we are proud of in our hotel. Breakfast we be included on the next day unless you paid for an early check-in charge. We look forward to welcoming you back to the hotel in the near future. Kind Regards The Management

6/10 Okay

Joseph

Stayed 5 nights in Jul 2023
Response from Tensae on Aug 5, 2023
Dear Joseph,Warm Greetings from BW Plus Pearl Addis.Thank you for your rating and for choosing our hotel. we are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Kind regards,The Management.

6/10 Okay

Mary

Liked: Staff & service
My room had a very small window. It felt like I was in a closet. Also, the bathroom had a very unpleasant strong smell. Not sure if it was the drain or just the water in general. The staff was very nice.
Stayed 4 nights in Jul 2023
Response from Tensae on Jul 13, 2023
Dear Mary,Warm Greetings from BW Plus Pearl Addis Hotel.Thank you for taking the time to give us your feedback about your stay at BW Plus Pearl Addis. Our staff is definitely one of the things we are very proud of about our hotel. Our deluxe rooms are quieter and have less lighting with small windows which will be suitable for those guests who need it. We really apologize for the smell in the bathroom we want to insure you that it is fixed now. Looking forward to welcoming you back soon.Kind regardsThe Management

10/10 Excellent

Andra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here just one night enroute from Republic of Congo to Tanzania & it was the perfect spot. It was clean, comfortable & close to the airport. They even provided a fee shuttle service to & from the airport.
Stayed 1 night in Jun 2023
Response from Tensae on Jul 11, 2023
Dear Andera,Warm Greetings from BW Plus Pearl Addis Hotel.Thank you for taking the time to give us your feedback about your stay at BW Plus Pearl Addis. We are so glad that your stay meets your expectations. Our locations and rooms are definitely one of the things we are very proud of about our hotel. Looking forward to welcoming you back soon.Kind regardsThe Management

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stay near the airport; good shuttle service, nice staff.
Stayed 1 night in Jun 2023
Response from Tensae on Jun 17, 2023
Dear Valued Guest,we truly appreciate your trust in us. we are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Cathie

Stayed 2 nights in Jun 2023
Response from Tensae on Jun 9, 2023
Wow! What a wonderful rate, we truly appreciate your trust in us. We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice place, good service, close to airport, but small electrical issue in room.
Stayed 2 nights in Jun 2023
Response from Tensae on Jun 8, 2023
Dear valued Guest,Thank you for taking the time to review your stay with us, we are very happy to hear that our service made you feel at home. This is really one of the things that we try to maintain in our hotel. and we are sorry about the electrical issue. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Rooms are a bit cozy but nice
Stayed 3 nights in May 2023
Response from Tensae on May 29, 2023
Dear EricThank you for your review and for choosing our hotel. we are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

10/10 Excellent

Samit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice safe stay close to the airport and lots of nice places around for shopping and coffee houses
Stayed 3 nights in May 2023
Response from Tensae on May 29, 2023
Dear SamitThank you for your review and for choosing our hotel. we are happy that you enjoyed your stay and I'm looking forward to having you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent cleanliness and service
We were amazed by the breakfast buffet including made to order eggs. Very clean and I think the entire hotel was renovated about 3 years ago. However the filet mignon was not really a filet mignon. It was more like a flank steak. I wasn’t going to complain but the waitress knew I didn’t like it. So she offered a large plate of fruits including papaya and strawberries and watermelon. I told her that I would eat papaya and it was great!
Stayed 6 nights in May 2023
Response from Tensae on May 29, 2023
Dear Traveler,We appreciate you taking the time to provide us with such detailed feedback about your stay. we are very happy that you enjoy the breakfast buffet, Please note that your concerns have been passed on to our food and beverage management about the fillet mignon. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Karen

Stayed 1 night in Apr 2023
Response from Tensae on May 29, 2023
Dear Karen,Thank you for your rating and for choosing our hotel. we are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

10/10 Excellent

Philip

Stayed 1 night in Apr 2023
Response from Tensae on May 29, 2023
Dear Philip,Thank you for your perfect rating and for choosing our hotel. we are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

10/10 Excellent

Biniam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional and friendly. The service was very smooth in every way, from housekeeping, to the waitresses, to the front desk personnel. They go out of their way to help you, whatever it is you need. The facility is very clean. We had a wonderful time & hope to visit again!
Stayed 5 nights in Apr 2023
Response from Tensae on May 29, 2023
Dear Biniam,Thank you for taking the time to review your stay with us. we are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

10/10 Excellent

Dennis

Stayed 2 nights in Mar 2023
Response from The Management on Mar 23, 2023
Thank you for sharing a review of your recent experience. Our team here at committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

Leoule

Liked: Cleanliness, staff & service, property conditions & facilities
Very respectful staff. The reception and management were accommodating and helpful. Thank you!
Stayed 1 night in Mar 2023
Response from The Management on Mar 21, 2023
Dear Leoule, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you back soon.

10/10 Excellent

Mark, La Porte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic! Enjoyed stay greatly. Great hot shower - fairly reliable Wi-Fi - location great from Airport.
Stayed 4 nights in Mar 2023
Response from The Management on Mar 16, 2023
Dear Mark, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are so glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2023
Response from The Management on Mar 14, 2023
Dear Mr. Daniel, Thank you for taking a moment to share your experience. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Michael

Stayed 1 night in Mar 2023
Response from The Management on Mar 27, 2023
Dear Michael, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon.