“Lovely place, clean, modern. We did have a pleasant stay. Food at the restaurant was lovely
But I think there's a few things to note that requires improvement;
- smoke smell often came through into our room, not sure if through vents but people shouldn't be smoking in rooms.
- we reported a few issues that staff noted down but were never fixed in the 3 days we stayed (safe not working and shower light flickering)
- you can't really call yourself a "spa hotel". When I tried to book an...
“Clean room, staff was great, they have a café upstairs, really nice terrace on the second floor and the third floor with beautiful views. And you can have drinks up there and just lounge out. I would recommend bringing mosquito or bug spray when walking around outside. ( noticed that a lot around the island). AC in the room blows cold! Great value and great stay overall.”
“We booked a superior twin room with a spa bath, for a bit of luxury; I am 65, my friend 69. We arrived early & our room was ready but we gad a double bed, not twin as specified. The manager then produced a trundle bed & considered it resolved. Itvwas very uncomfortable & I barely slept for the 2 night stay.
Fittings & fixtures are if poor quality & appear to be badly maintained (eg the light switch fell off as I was leaving the room) there was no slip mat in the bath, no full length mirror, ...
“Our stay was amazing! We really enjoyed the rooms and balcony. The hospitality was amazing they made us really comfortable and the breakfast and service was great. we hope to be back!”