“it was a disastrous experience, we arrived the doors were closed there was no one! when we called we were told because we choose payment at the property, they cancelled our booking without informing us! terrible experience , in scorching sun we had to walk back to the parking outside the city walls and sit in a nearby cafe to search for a new hotel. our day was ruined terrible experience”
“메디나 내에 위치해 있어 접근성이 매우 좋았다. 아침식사도 잘 준비해 주었다. 그런데 상상할 수 없는 일이 발생했다. 외출 후 돌아오니 러기지 열쇠가 망가져 있었다. 억지로 열어보려다 키 삽입부분이 뭉그러져 다이얼이 돌지 않았다. 체크아웃 시 추가로 택스를 요구해 지불하였다. 분명 계약서에는 봉사료와 택스가 포함되었는데 모로코에서는 계속 택스를 요구하여 당혹스럽다.”
“Amazing family owned and run hotel. Very nice family extremely helpful and they went out of their way to make sure that I was comfortable and very helpful when I needed to use their phone to resolve a personal issue which was amazing”
“Hotel soit disant pas référencé sur Hotel.com???
Chambre pas prête et sûrement faite à notre arrivée. Chambre à revoir…
Salle de bains non nettoyée avec des serviettes de bains sales derrière la porte.
Réceptionniste gentille malgré que la réservation n était pas prête. Et personne pour notre départ. ”