Verified
6/10 Okay
Verified traveler
Sep 15, 2019
Liked: Room comfort
Good 3 star hotel.
Verified traveler
Stayed 2 nights in Sep 2019
Soluxe Hotel Almaty
4.0 star property
Upscale comfort meets local flavor in this Medeu District retreat where international charm enhances every aspect of the stay experience
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Photo gallery for Soluxe Hotel Almaty
Travelers find a sophisticated haven at Soluxe Hotel Almaty in Medeu District. Enjoy a breakfast buffet, relax in the garden, or dine at Han restaurant. The hotel offers free WiFi in all rooms, bar service, and dry cleaning.
Reviews
7.67.6 out of 10
Good
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Gym
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Double Room, City View
Standard Double Room, City View
- City view
- 21 sq m
- Sleeps 2
- 1 King Bed
View all photos for Standard Twin Room, 2 Twin Beds, City View
Standard Twin Room, 2 Twin Beds, City View
- City view
- 20 sq m
- Sleeps 2
- 2 Twin Beds
View all photos for Comfort Double Room, Courtyard View
Comfort Double Room, Courtyard View
- 30 sq m
- Sleeps 2
- 1 King Bed
View all photos for Suite, City View
Suite, City View
- City view
- 45 sq m
- Sleeps 2
- 1 King Bed
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About the neighborhood
Located in Medeu District, a neighborhood in Almaty, Soluxe Hotel Almaty is near a metro station. 28 Panfilov Heroes Memorial Park and Nedelka Park reflect the area's natural beauty and area attractions include Museum of Kazakh Musical Instruments and Aqua Park. Fantasy World Almaty and Botanical gardens are also worth visiting. Visit our Almaty travel guide
Avenue N.Nazarbayev 110/60, Almaty, Almaty, 050000
What's nearby
28 Panfilov Heroes Memorial Park3 min walk - 0.3 km- Zenkov Cathedral5 min walk - 0.5 km
- Almaty Opera House9 min walk - 0.8 km
- Panfilov Park9 min walk - 0.8 km
- Almaty Cathedral9 min walk - 0.8 km
Getting around
- Almaly7 min walk
- Almaty Station10 min drive
- Almaty (ALA-Almaty Intl.)26 min drive
Restaurants
- Аққу / Aqqu5 min walk
- Мастер Донер1 min walk
- Coffee Boom4 min walk
- French 423 min walk
- Six Coffee+Wine4 min walk
About this property
Soluxe Hotel Almaty
Upscale hotel located in Medeu District
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Soluxe Hotel Almaty. The on-site restaurant, Han, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
- Free self parking
- A roundtrip airport shuttle (surcharge), meeting rooms, and concierge services
- An elevator, coffee/tea in the lobby, and free newspapers
Room features
All 102 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
- Free tea bags/instant coffee and electric kettles
- Bathrooms with showers and free toiletries
- LED TVs with satellite channels
- Heating, daily housekeeping, and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Onsite parking available only on request
- Free self parking on site
- Limited onsite self parking
Food and drink
- Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
- A bar/lounge
- A restaurant
- Coffee and tea in common areas
Restaurants on site
- Han
Things to do
- Gym
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Lockers
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- 1,414 square feet of conference space
- Meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Grab bar near toilet
- Handrails in stairways
- Wheelchair accessibility
- Wheelchair-accessible path to elevator
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- LED TV with satellite channels
Food and drink
- 24-hour room service
- Electric kettle
- Free bottled water
- Minibar
- Tea bags/instant coffee
More
- Access via exterior corridors
- Air conditioning
- Desk
- Free local calls
- Heating
- Iron/ironing board on request
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: KZT 15000.0 per stay
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: KZT 4500.00 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Soluxe Hotel Almaty
Soluxe Almaty
Soluxe Hotel Almaty Hotel
Soluxe Hotel Almaty Almaty
Soluxe Hotel Almaty Hotel Almaty
Frequently asked questions
Is Soluxe Hotel Almaty pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Soluxe Hotel Almaty?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.
What time is check-out at Soluxe Hotel Almaty?
Check-out is at noon.
Does Soluxe Hotel Almaty provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of KZT 4500.00 per person applies.
Where is Soluxe Hotel Almaty located?
Located in Medeu District, this hotel is within a 10-minute walk of Zenkov Cathedral, 28 Panfilov Heroes Memorial Park, and Almaty Opera House. Nedelka Park and Almaty Cathedral are also within 15 minutes. Almaly is 7 minutes by foot.
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Reviews
Soluxe Hotel Almaty Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.6
Location
7.6
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
0
Rating 8 - Good. 3 out of 4 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Thomas
Aug 10, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel i Almaty
Hotellet har rigtig mange asiatiske gæster. Det ligger tæt på Astana Square hvor der er mange gode restauranter. Personalet er rigtig søde og hjælpsomme.
Thomas
Stayed 4 nights in Aug 2019
Verified
8/10 Good
Aitor
Jul 11, 2019
Liked: Cleanliness
Disliked: Room comfort
The hotel is nice, clean and confortable, but is a hotel for the Chinese community (you will enjoy, Chinese TV channels, not many in English, Chinese breakfast), I stayed only one night so I did mind much about it, but i have difficult to sleep due to some noisy neighbors which after complaining at front desk they continue with their noisy attitude at 3 AM
Aitor
Stayed 1 night in Jul 2019
Verified
8/10 Good
ZHEN
Jun 23, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZHEN
Stayed 2 nights in Jun 2019