Find hotels near Alpin Museum, Pontresina from ₩293,904

"It's been nearly six months since my wife and I stayed at the Schloss Hotel & Spa Pontresina and I still find myself thinking about this wonderful hotel and spa! The staff was so welcoming and friendly. Truly professional. I loved the old world charm of the hotel and dining areas. All of our meals were excellent and the service was outstanding! The concierge and front desk staff were so accomadating, friendly and professional. The concierge gave us excellent information on the hotel's amenities and the town of Pontresina. The maitre d' and dining room staff were also outstaanding! And of course. the snow coverd winter view from the hotel was incredibly beautiful! "

"Beautiful comfortable rooms with plenty of room as well as very comfortable bed!! Staff is very friendly and helpful as well as the morning breakfast has lots of options and delicious "

"The Kronenhof continues to impress me with its attentive staff, top level service, food, and atmosphere. I received a complimentary room upgrade which I was not expecting. I requested a room change the second day after a significantly long hike due to noise from the Laret festival right below my window. The staff accommodated my request without issue. I will only stay at the Kronenhof when I visit the Upper Engadin."

"The check in agent was kind and pleasant and my registration processes fast and smooth. The hotel is centrally located to the bus station which was super convenient for me. The hotel has few amenities other than dining, and the rooms are rather basic and small however that is all that I required for my short stay, and the price point matched my needs. Breakfast is included and the variety was very good, particularly the fresh pressed juices. However, the breakfast attendant was extremely rude. I was not greeted at the entrance and after waiting I decided to seat myself. I was later told off and given unacceptable attitude as I inadvertently sat at the wrong table. Evidently there is assigned seating for each room number. I did not notice the sign at the entrance as the message in English was is much smaller print than the other languages. It was not necessary for the attendant to be so openly upset and rude to me for my mistake. I appreciate the need for order however I sat at the table late in the morning when the breakfast room was essentially empty. I really hope the hotel management provides training on customer service emphasizing various situations including what I described. I expect to be treated with respect, welcome, and curtesy, but experienced very much the opposite - as such I do not recommend this hotel. "

"It is a beautiful , clean and very close to bus stop. The shuttle service was great. The spa is amazing. Very friendly staff "