알팬, 캘리포니아의 가족 여행 호텔

“Everything was great except the pillows.”

“We absolutely loved this place! It was our first time staying here and we will definitely be back. We got there on a Wednesday and the lady who checked us in was super helpful and sweet. Our room was nice and clean as well. There is no mini-fridge in the Lodge rooms, but there is a communal fridge at the end of each hallway to store leftovers and drinks and such. The hotel was nice and quiet up until the weekend, and even then it was probably busier than a typical weekend there because it was...

“Great place Bertender makes excellent drinks”

“Air conditioning units were new and worked well. Room was clean and ready for us. The internet was poor and very spotty. Parking was great. Convenient to Heroes restaurant which is outstanding.”

“The condition of my room and the lack of security on the premises was horrible. Upon entering room 276, we noticed a strong smell of smoke and a strange odor. It appears the room was not properly cleaned; while the bedding was fixed, the floor was left visibly dirty. Additionally, the environment outside at night is incredibly uncomfortable. There are individuals loitering in the parking lot by their cars—drinking, smoking, and roaming around the premises. During the day it was okay, but the...

“Management and all other staff went over & beyond, great customer service in a nice quiet community. Cleanliness of premises & rooms were 5 stars.”

“The property shows swimming pool when I arrive there They told me that there was no pool. Also everything is outdated. The bedsheets had a lot of holes like cigarette burns and The bathroom was dirty no shampoo or soap to shower with and the towels were disgusting. Also the refrigerator was dirty. I was so disappointed, also the parking had a unpleasant smell”

“The inn had a really gloomy atmosphere, and the person in the next room, who seemed to have schizophrenia, was yelling all night without anyone trying to stop them. ”