Altenmoor Vacations

"Reception not pleasant"

"Uncomfortable beds, room was vaguely clean but still lots of cobwebs. Front desk tried to get me to pay for the room again even though it had been paid for through Expedia. This happened several times despite Expedia calling the front desk - eventually it was sorted, but it took a lot of my time chasing it. To be clear, the Expedia support was very good - it was the hotel that was the problem. Breakfast is poor (for the price). I would not stay here again."

"Das Personal ist freundlich, das Hotel ist sauber und es gibt kostenlose Parkplätze direkt gegenüber (zumindest während unseres Aufenthalts). Wenn man zu spät zum Frühstücken kommt, muss man eventuell auf einen Tisch warten. Das Hotel informiert auch darüber, wann das Restaurant normalerweise voll ist. Wir sind zufrieden und empfehlen es weiter (Familie mit 2 Kinder)."

"My stay was for business, so unfortunately I’m unable to comment on many aspects. However the location is lovely right by the River Elba."

"Great little spot for a simple overnight stay when passing through on a bike tour. Check-in via keys in a lock-box, clear instructions on the door with a number to call. Very friendly host on the phone, room was basic but clean and well prepared, wifi code laid out. We didn't know this before booking, but there is also a small courtyard through the entrance hall where bikes can be left (they need lifting up a few steps), which is ideal if you don't want to leave them locked up on the...

"Sehr zuvorkommendes Personal und rundum saubere und hochwertige Anlage."

"Kind staff, cozy room, beautiful view. We had dinner one evening, and it was delicious."