The staff members were amazing, so friendly and professional! Always greeting with a smile and patience even with grumpy customers. Their various railway options were very confusing but Anas, a staff member, stopped what he was doing and took time to answer my questions, saved me a ton of money on another railway ticket and cleared up all of my confusion that even 5 other people at the ticket office couldnโt answer. Thank you Anas! The complimentary breakfast was always fresh and delicious; mix of fresh, dry and hot foods, not a ton but enough of a variety and freshnessโ the fresh breads were the best. Rooms were very clean, fresh smelling and sound proof for a peaceful evening - canโt hear next room activities. The hotel provides laundry services but takes a min of 24hrs to get back. So thereโs a laundromat within 5min walk from the hotel. Hotel is also within a 5 min walk of a huge shopping area that you could easily get lost in and end up at the downtown market. Itโs within 7 min walking distance from the central train station. Thereโs a parking garage, bicycle rentals, bus stops and underground metro right outside the hotel. A grocery market is right around the corner for fresh fruits, quick on the go meals etc. Itโs been the best experience Iโve ever had for my 11 day stay!! I will definitely return here again!