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이비스 버짓 안트베르펜 센트랄 스테이션 여행 후기

2 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 237개" "
평점 8 - 좋아요. 1000개 이용 후기 중 479개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 189개" "
평점 4 - 별로예요. 1000개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 38개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Cho kyong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good value

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 좋음
전체적으로 괜찮았으나 밤에 주변거리가 안전해 보이지 않았음

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Lelia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tke parking doesn t beloh to hotel.
2024년 5월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 5월 21일
Dear Lelia,We appreciate that you took the time to share your experience with us.We are thrilled to read that you found our rooms impeccably clean and our hotel's condition to be up to the mark. Your appreciation of our service and room amenities is a testament to the dedication of our team.While we understand you have noted the parking, we'd like to inform future guests that ibis budget Antwerpen Centraal Station does not own a private parking lot; however, we are fortunate to have an accessible public underground car park nearby, which offers competitive rates when reserved online.We strive to maintain the high standards of our budget-friendly accommodation and are always looking for ways to enhance our guests' experience within the realm of ibis budget offerings.We hope to welcome you back. Best wishes,Lieven VAN DEN BULCKE, General Manager

6/10 - 괜찮아요

Dennis

2024년 4월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 5월 5일
Beste Dennis,We zouden graag weten hoe we uw ervaring kunnen verbeteren. We horen graag uw feedback.Wij waarderen uw feedback en hopen u een volgende keer opnieuw van dienst te kunnen zijn.Lieven VAN DEN BULCKE, General Manager

2/10 - 너무 별로예요

Daniel

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not clean and noisy.
2024년 4월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 4월 29일
Dear Daniel,Thank you for taking the time to review your stay.We regret to hear that the cleanliness and noise levels during your stay did not meet your expectations. Our team strives to provide a clean and welcoming environment for all our guests, and we are saddened to learn that we fell short in your experience. While we do not have air conditioning, our rooms are equipped with double-glazed windows to minimize outside noise, and we are always available to address any in-house disturbances.We are pleased, however, that you found our service to be satisfactory. Our staff is committed to providing 24/7 assistance to ensure all our guests have a pleasant experience.As a valued guest, your comfort is our priority, and we are continuously working to enhance our services within the parameters of our budget-friendly offerings. Your insights are instrumental in guiding our efforts to improve.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Muhammad 님, Rodgau

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Umgebung sehr nah an central station und einkaufs und essensmöglichkeiten und sehenswürdigkeiten. Parkmöglichkeit sm wochenende schwer und kostet auf straße für 3-4 stunden ca. 4-5€. In der Tiefgarage würde für die gleiche Zeit 10€ kosten. Im Hotel kostet es das Doppelte. Hotelzimmer und Personal sehr gut.
2024년 4월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, Hoteldirektor 님, 2024년 4월 26일
Sehr geehrter Muhammad,vielen Dank für Ihre Bewertung!Es freut uns sehr zu hören, dass unsere Lage in unmittelbarer Nähe des Hauptbahnhofs sowie vielfältiger Einkaufs- und Essensmöglichkeiten Ihren Aufenthalt bereichert hat.Wir verstehen, dass die Parkplatzsituation am Wochenende manchmal herausfordernd sein kann, sind aber erfreut, dass Sie die Kosten für das Parken in der öffentlichen Tiefgarage angemessen fanden. Wir sind stolz darauf, dass Sie die Qualität unseres Zimmers und die Professionalität unseres Personals hervorheben. Es ist für uns eine Bestätigung, dass wir unseren Gästen einen angenehmen Aufenthalt bieten können.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen!Lieven VAN DEN BULCKE, Hoteldirektor

6/10 - 괜찮아요

Marlene

2024년 4월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 5월 21일
Beste Marlene, Bedankt voor uw feedback.We zouden graag weten hoe we uw ervaring kunnen verbeteren. We horen graag uw feedback.Met vriendelijke groet en graag tot ziens,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

Kirstin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Insgesamt sehr gut, einzige Kritik war das Hochbett bei drei Erwachsenen im Zimmer, separate Betten "am Boden " hätten wir vorgezogen.
2024년 4월에 2박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 4월 26일
Liebe Kirstin,vielen Dank für Ihren Besuch und Ihr Feedback.Es freut uns sehr, dass Sie insgesamt eine positive Erfahrung bei uns im ibis budget Antwerpen Centraal Station gemacht haben und vor allem mit der Sauberkeit des Zimmers und unserem Service zufrieden waren.Wir bedauern jedoch, dass die Schlafgelegenheiten mit dem Hochbett nicht ganz Ihren Vorstellungen entsprochen haben. Unsere Zimmerkonzepte sind darauf ausgerichtet, eine praktische und budgetfreundliche Übernachtungsmöglichkeit zu bieten, was leider bedeutet, dass wir nicht immer individuelle Präferenzen erfüllen können. Für zukünftige Aufenthalte empfehlen wir unsere Standardzimmer mit Einzelbetten, die möglicherweise besser zu Ihren Bedürfnissen passen könnten.Ihre positiven Kommentare zu den Zimmern und unserem Team sind sehr ermutigend und wir werden sicherstellen, dass unser Engagement für Gästezufriedenheit weiterhin auf höchstem Niveau bleibt.Hoffentlich können wir Sie in der Zukunft von unserem Haus überzeugen.Freundliche Grüße,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Keryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, great location, helpful staff, nice breakfast
2024년 4월에 4박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 4월 21일
Dear Guest, Thank you for this great review.We are glad that you had a pleasant stay and appreciated our high standards and quality service. We're equally glad that our location was convenient for you.Moreover, we are pleased you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day.We look forward to welcoming you back soon. Kind regards,Lieven VAN DEN BULCKE, General Manager

4/10 - 별로예요

jaroen

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is near to the train station which is very convenience. The room is not nice, but it is ok. since it is a budget hotel.
2024년 4월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 4월 20일
Dear Guest,Thank you for taking the time to share your feedback.We are pleased to hear that you found our proximity to the train station convenient.While we are glad that the room was acceptable, we are disheartened to hear that your expectations in other areas were not fully met. Our rooms are designed with a budget-friendly approach, focusing on essential comforts. We regret if these did not meet your preferences. Our team is committed to ensuring a comfortable and satisfying stay, and we will continue to focus on delivering this promise.We hope we can welcome you back in the future.Kind regards,Lieven VAN DEN BULCKE, General Manager

6/10 - 괜찮아요

Phoei-jing, Sylvia

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
De kamer was stoffig, vond nog een restant chips. Voor een 3 persoonskamer, lagen 2 setjes handdoeken. Prullenbak was te klein. 2 van de 3 stopcontacten waren defect. Geen werkende afzuiginstallatie in de douchekabine. Het ontbijt was erg karig (laat de eieren in de schil a.u.b.)
2024년 4월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 4월 17일
Beste Sylvia,Bedankt voor deze uitstekende beoordeling.Wij betreuren het ten zeerste dat de netheid van de kamer niet aan uw verwachtingen voldeed. We streven naar een hoge standaard van netheid en uw feedback is belangrijk voor ons.Het spijt ons te horen dat het aantal handdoeken en de grootte van de prullenbak niet toereikend waren voor uw verblijf. Verder vinden we het vervelend dat er problemen waren met de stopcontacten en de afzuiging in de douchecabine.Wat betreft het ontbijt bieden we een eenvoudige maar voedzame start van de dag aan binnen de mogelijkheden van ons budgethotel. Wij waarderen uw suggestie betreffende de eieren en nemen deze graag mee ter overweging.We hopen u in de toekomst opnieuw te mogen verwelkomen in ons hotel.Met vriendelijke groet,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

Joanna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and easy, good value stay for one night in Antwerp. Staff were really friendly and helpful. No hairdryers in the room but were available from reception, along with a deposit. Better to go somewhere local for breakfast!
2024년 3월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 3월 20일
Dear Joanna,We appreciate that you took the time to share your experience with us.We're thrilled to hear that our staff made a positive impression with their friendliness and helpfulness. We're sorry to hear that our breakfast didn't meet your expectations. While we aim to provide a variety of options, we understand that some guests may seek local offerings that align closer to their personal tastes.We really look forward to the pleasure of welcoming you back on a future stay. Best regards,Lieven VAN DEN BULCKE, General Manager

6/10 - 괜찮아요

Ruben

2024년 2월에 2박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 3월 23일
Beste Ruben,Fijn dat u de tijd nam voor uw review.We zijn blij dat we u van dienst konden zijn met ons hotel. We noteren uw feedback en zullen kijken wat we kunnen verbeteren.Met vriendelijke groet en graag tot nog eens,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

HARUTO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
荷物を広げるスペースがある 椅子とテーブルがあって良い シャワーも快適
2024년 2월에 2박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 3월 2일
Haruto 様この度は、ibis budget Antwerpen Centraal Station をご利用いただき、また、お言葉をお寄せいただきまして、誠にありがとうございました。荷物を広げるスペースやシャワーの快適さを好評価していただき、大変嬉しく思います。また、当ホテルの清潔さと状態に100%の評価をいただき、スタッフ一同心より感謝申し上げます。サービスに関して80%のご評価をいただきましたが、お客様の期待に応えるべく、今後もより良いサービスの向上に努めて参ります。またのお越しをお待ちしております。Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

H.M

2024년 2월에 2박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 2월 17일
Beste gast,Hartelijk bedankt voor uw positieve beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hartelijke groet,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스
Get what you pay for
2024년 2월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 2월 11일
Dear Neil,Thank you for such a positive review.We're pleased to hear that you found our room cleanliness to meet your expectations, and we appreciate your recognition of our service quality. It's heartening to know that our commitment to cleanliness and guest service resonated with you. We understand that our hotel condition did not fully meet your expectations, and we want to assure you that we constantly strive to maintain our facilities for guest satisfaction. While our room amenities are designed to align with our budget-friendly offerings, we're glad our 24/7 reception service and complimentary lobby amenities such as hot/cold water availability added convenience to your stay.The entire team look forward to welcoming you back for a future visit.Kind regards,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

JULYAN CECILIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bem localizado muito próximo à estação. O banheiro do quarto triplo (meu caso) não oferece privacidade alguma, acredito que em uma viagem de casal funcione melhor. Funcionários simpáticos.
2024년 1월에 4박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 1월 27일
Caro Julyan Cecilia,agradecemos o seu comentário.Ficamos contentes por ter achado nossa localização próxima à estação conveniente para suas necessidades. É também um prazer saber que a simpatia da nossa equipe contribuiu positivamente para a sua estadia.Compreendemos sua observação quanto à privacidade no banheiro do quarto triplo e, embora estejamos focados em oferecer uma opção de alojamento acessível, a opinião dos nossos hóspedes é sempre valiosa para continuarmos a melhorar.Foi um prazer recebê-lo e esperamos que possa voltar em breve. Cumprimentos,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

Zeru

단체 여행
2024년 1월에 2박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 1월 27일
Beste Zeru,Hartelijk dank voor uw review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Vriendelijke groet en graag tot ziens,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Hakim

2024년 1월에 4박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 2월 11일
Dear Hakim,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Lieven VAN DEN BULCKE, General Manager

4/10 - 별로예요

Rutger

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Zeer zeer zeer basic, te duur voor wat je krijgt
2024년 1월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 1월 16일
Beste gast,Bedankt voor deze review.Het spijt ons te horen dat uw ervaring niet aan uw verwachtingen voldeed. We streven ernaar om onze gasten een comfortabel verblijf te bieden tegen een betaalbare prijs, en we betreuren het dat u onze kamers als te basis beschouwde. Wij functioneren als budgethotel, met als doel een balans te bieden tussen prijs en de noodzakelijke voorzieningen. We bieden faciliteiten aan zoals gratis WiFi en een 24/7 receptie voor assistentie. Wat betreft de netheid van de kamer, nemen we uw feedback serieus en zullen we ons housekeepingteam herinneren aan onze hoge standaarden voor netheid en onderhoud.Vriendelijke groeten en hopelijk tot een volgende keer voor een betere ervaring,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

Jared

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 1월 14일
Dear Jared,Thank you for this positive review.We are delighted that everything met your expectations during your stay with us.We look forward to the pleasure of welcoming you back.Our kindest regards,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Patsy

좋아요: 청결 상태
Clean, nice big room, great shower, comfortable bed and gre Location near the train station. Would highly recommend
2024년 1월에 3박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 1월 11일
Dear Patsy,Thank you for sharing the review of your stay with us.We're delighted to hear that you found your room spacious and the bed comfortable for a restful night's sleep. It's great to know the shower met your expectations for a refreshing experience. Our team takes pride in maintaining cleanliness to the highest standard and appreciates your recognition. We're also glad that our central location, in close proximity to the train station, added convenience to your stay.We hope to have the pleasure of welcoming you back in the future. Warm regards,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Max

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 2월 10일
Beste Max,Heel erg bedankt voor uw mooie score!We lezen met plezier dat u een fijn verblijf had bij ons en tevreden was met de service.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Noet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima hotel met 3 bedden per slaapkamer. Nette kamer en een fijne douche. Niks om aan te merken.
2023년 12월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 1월 4일
Beste gast,Vriendelijk dank voor het delen van uw waardering.We zijn verheugd te horen dat u tevreden was met de netheid van uw kamer en de fijne douche. Het is fijn dat onze inspanningen om een comfortabel verblijf te bieden gewaardeerd worden.We hopen u in de toekomst opnieuw te mogen verwelkomen.Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
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답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 1월 3일
Dear Jonathan,Thank you for your kind review of your recent stay at our hotel.We're delighted to hear that you found our service to be exceptional and appreciated the cleanliness and condition of our hotel. Our team strives to provide the best possible service, and it's great to know that we've met your expectations. We're also pleased that the amenities in our rooms contributed to a comfortable stay for you. While we understand that not every aspect of our hotel met your preferences, please remember that our budget-friendly options are designed to provide essential comfort and convenience without the extra frills, as outlined in our description. Our goal is to deliver value-conscious accommodations in the heart of the city, and we're glad that you've recognized the efforts of our dedicated team.We hope to see you again in the future.Kind regards,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 1월 3일
Beste Jamie,Hartelijk bedankt voor deze mooie review.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Graag tot een volgende keer!Lieven VAN DEN BULCKE, General Manager

6/10 - 괜찮아요

Bruno

별로예요: 직원 및 서비스
The hotel is okay but the bad part was the staff. Literally only one person was able to help, out of the 4/5 we talked. Communication was clearly an issue but willingness to help was not a skill most of the staff had.
2023년 12월에 3박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2024년 1월 31일
Dear Bruno, We value your feedback concerning your recent stay.We're glad to hear that you found our hotel to be satisfactory overall. It's disheartening to learn that you faced challenges with our staff's communication and service, as we aim to provide a welcoming and helpful environment for all our guests. We take pride in our team's dedication and it is unusual for us to receive such remarks; rest assured that we expect high standards of service across our team. Please accept our apologies for any inconvenience you might have experienced during your stay.We hope to see you again in the future.Best wishes,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Chantal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 12월 31일
Beste Chantal,Hartelijk bedankt voor uw fijne review.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!We kunnen niet wachten u opnieuw te mogen verwelkomen.Met vriendelijke groet,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

Dirk

좋아요: 청결 상태, 숙박 시설 상태 및 시설
goede locatie, wat je kan verwachten voor je geld.
2023년 12월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 12월 27일
Beste Dirk,Bedankt voor uw beoordeling en feedback.We zijn blij dat u tevreden was over uw verblijf bij ons!We hopen u in de toekomst opnieuw te mogen verwelkomen en wensen u een fijne dag toe. Met vriendelijke groet.Lieven VAN DEN BULCKE, General Manager

4/10 - 별로예요

Yael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Los recepcionistas son groseros y no saben comunicar bien su intento de inglés
2023년 12월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 12월 21일
Estimados huéspedes,Gracias por alojarse en nuestro hotel y tomarse el tiempo de dejarnos su reseña.Lamentamos que su interacción con nuestro personal de recepción no haya cumplido con sus expectativas. Apreciamos su comentario sobre la limpieza y la condición del hotel y tomaremos en cuenta su perspectiva para mejorar. Esperamos tener la oportunidad de darle la bienvenida nuevamente para una mejor estancia.Un cordial saludo,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

Diane

가족 여행
좋아요: 청결 상태
2023년 12월에 4박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 12월 21일
Beste Diane,Hartelijk dank voor uw beoordeling.Hartelijke groeten,Lieven VAN DEN BULCKE, General Manager

6/10 - 괜찮아요

Nauchad

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Prima budget hotel voor een nacht.
2023년 12월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 12월 11일
Beste gast,Bedankt voor deze recensie.Met vriendelijke groet en heel graag tot een volgende keer,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

Rinus

2023년 12월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 12월 31일
Beste Rinus,Heel erg bedankt voor uw mooie score!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk tot ziens,Lieven VAN DEN BULCKE, General Manager

4/10 - 별로예요

Stéphanie

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
A éviter.
Rien à voir avec un Ibis Budget. Avons pris une chambre pour 3. Uniquement 2 serviettes de bains. Lit 2 places refait le soir mais pas le lit 1 place. Pas de salle de bains, uniquement une cabine douche. Aucun placard ou étagère pour les vêtements. Pas de chaise non plus, juste 2 petits tabourets en plastique. Seul point appréciable, l'accueil. Personnel charmant et disponible.
2023년 12월에 2박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 12월 5일
Chère Stéphanie,Merci d'avoir dédié du temps à rédiger un commentaire à propos de votre séjour chez nous.Nous sommes ravis d'apprendre que l'accueil de notre personnel a été un point positif durant votre séjour. Concernant les serviettes de bains, nous sommes désolés pour cet oubli et nous assurerons à l'avenir que le nombre approprié de serviettes soit fourni en fonction de la capacité de la chambre. Nous comprenons que l'absence de placard ou de chaise ait pu impacter votre confort et nous prenons note de ces éléments afin d'évaluer les améliorations possibles tout en restant fidèles à notre concept d'hôtel économique. Nous sommes heureux que vous ayez apprécié la disponibilité de notre équipe.Nous espérons avoir l'opportunité de vous revoir chez nous prochainement. Bien à vous,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Victor Roelof

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
eenvoudig net schoon hotel faciliteiten dichtbij
2023년 11월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 12월 2일
Beste, Hartelijk dank voor uw review!Een volgende keer verwelkomen we u graag opnieuw. Met vriendelijke groet, Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Noet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 12월 2일
Beste,Bedankt voor uw feedback!Met vriendelijke groet,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Ali Metin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 11월 14일
Dear Metin,Our sincerest thanks for this positive review of your stay at our hotel.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you again. Best regards,Lieven VAN DEN BULCKE, General Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Inte bra
Sängen var full av hår och sängen var en madrass på en träskivka. Toastolen var separat, handfatet separat, dusch separat. Påminde mer om en båthytt än hotellrum. Skulle bo där om det var verkligen nöd igen annars kommer jag inte återvända hit.
2023년 11월에 3박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 11월 13일
Bäste gäst, vi uppskattar att ni tog er tid att lämna ett omdöme efter er vistelse hos oss.Det är tråkigt att höra att renligheten i rummet inte levde upp till era förväntningar, men vi kommer att se över våra rutiner för att förbättra detta område. Våra badrum är utformade för att vara funktionella och utnyttja utrymmet på bästa sätt, men vi förstår att det kanske inte passar alla gästers smak och vi uppskattar att ni har valt att dela med er av era tankar.Med vänliga hälsningar,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is very close to the train station. It is very basi but the price was right. It was clean. They do not follow their "Eco-friendly" policy in regards to towel usage and replacement. I left my towel hanging but they replaced it anyway. On the second day I hung the do not disturb sign on the door. I returned to find 3 more towels left outside my day. By the time I checked out I had 5 unused towels and one towel I had used twice. All for 1 person!
2023년 11월에 3박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 11월 11일
Dear Guest, Thanks for sharing your experience with us.We are glad to hear that you appreciated our convenient location near the train station and found our hotel to be clean and affordable. We strive to provide a comfortable stay for our guests, and your positive feedback is encouraging.However, we apologize for the inconvenience you experienced with our towel replacement policy. As part of our eco-friendly efforts, we aim to replace towels only when they are placed on the floor. We will address this issue with our housekeeping team to ensure better adherence to our policy in the future. Thank you for bringing this to our attention.We would love to have you return for another pleasant stay.Best regards,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

Gerard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Het water van de douche was absoluut niet OK. Er kwam een klein straaltje water uit de douche (kamer 710) en de dag van aankomst GEEN warm water. De minimale watercapaciteit van de douche gemeld bij de receptie, maar het verbeterde niet.
2023년 11월에 2박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 11월 4일
Wat betreft de waterdruk in de douche, onze excuses voor het ongemak dat u heeft ervaren. We zullen dit probleem onderzoeken en indien nodig actie ondernemen om ervoor te zorgen dat toekomstige gasten een betere ervaring hebben. Met vriendelijke groet,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Aiym

2023년 10월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 11월 22일
Beste gast,Hartelijk bedankt voor uw review.Hopelijk zien we u snel nogmaals!Met vriendelijke groeten,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

velautham

단체 여행, 가족 여행
좋아요: 편의 시설/서비스
Location is excellent
2023년 10월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 11월 3일
Dear Guest, Thank you for taking the time to post a review.We are delighted to hear that you enjoyed our convenient location and facilities.Best regards,Lieven VAN DEN BULCKE, General Manager

2/10 - 너무 별로예요

Fritsy

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Onvriendelijke balie personeel
2023년 10월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 11월 8일
Beste,We hopen u in de toekomst graag nogmaals te mogen ontvangen om u een betere ervaring te bieden. We streven ernaar om al onze gasten een uitstekend onthaal te bieden en zullen uw opmerkingen intern bespreken om onze dienstverlening te verbeteren.Met vriendelijke groet,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Kris

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Mariano Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buena relación costo beneficio
Hotel muy bien ubicado para llegar por tren. Al lado de la estación central. Es un Ibis Budget, está bien si sabes lo que ofrecen estos hoteles. Estaba todo muy limpio y correcto. El personal fue amable en todo momento
2023년 10월에 2박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 10월 28일
Muchas gracias por su excelente valoración sobre ibis budget Antwerpen Centraal Station.Nos complace saber que encontró nuestra ubicación conveniente, cerca de la estación central de trenes, y que disfrutó de la limpieza y el correcto estado de nuestras instalaciones. Agradecemos sus amables palabras sobre nuestro personal, quienes siempre están dispuestos a brindar un servicio amable y atento.Con el deseo de que algún día repita experiencia con nosotros, aprovechamos para hacerle llegar nuestros cordiales saludos,Lieven VAN DEN BULCKE, General Manager

2/10 - 너무 별로예요

Daniel

2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Petrina 님, Hayes

2023년 10월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 11월 12일
Dag Petrina,We stellen het op prijs dat u ons beoordeeld heeft.Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Met hartelijke groeten en graag tot een volgende keer,Lieven VAN DEN BULCKE, General Manager

10/10 - 훌륭해요

Bernard

2023년 10월에 2박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 10월 28일
Beste Bernard,Hartelijk dank voor deze fijne beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Het was een plezier jullie te mogen ontvangen en hopelijk tot een volgende keer.Hartelijke groet,Lieven VAN DEN BULCKE, General Manager

8/10 - 좋아요

Karl Kr Bloch

2023년 10월에 1박 숙박함
답변 제공: Lieven VAN DEN BULCKE, General Manager 님, 2023년 10월 21일
Dear Karl,Thank you very much for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again.Best wishes,Lieven VAN DEN BULCKE, General Manager