Very nice hotel with hot springs and wonderful meals. Big room with shower and bathtub and separate toilets.
Very friendly staff. Nice ambiance. Had a concert of regional instrument and have activities. Wonderful experience
The seamless pick up at the station and the lovely kamakuras in the hotel were great. Meal service was great. Staff onsite were wonderful and the snow views made everything magical. The town was v quiet so buy whatever you need before you arrive. Also make sure to alert the staff 5 days in advance if u have dietary needs, the reservation/meals team would not accommodate last minute dietary restrictions even if you have legit reasons which tbh was the only disappointment in our almost perfect stay!