Find Resorts & Hotels with Spas in Appleby-in-Westmorland

"Fabulous property and even better staff! "

"We had a lovely stay for our 25th Wedding Anniversary, we upgraded our room to Super Deluxe which was very spacious and had a great view of the lake. A card was left in our room wishing us a happy anniversary which was a nice touch. Perfect location, breakfast was good and staff were exceptional. Our room wasn’t ready until 4 which is what the hotel states as check in time, this is a bit later than most hotels but we enjoyed a drink at the bar while we waited. Overall a lovely relaxing stay and we would definitely return. "

"It was the nicest hotel I have ever had the pleasure of going to."

"Always a good stay at North Lakes that’s why we keep returning "

"The staff were absolutely brilliant at their jobs, so friendly and yet professional. The hotel has ample parking, serves a brilliant breakfast and has a great spa. HIGHLY RECOMMENDED"

"Great central location, free car parking, warm friendly staff, restaurant food was very good and the Spar/Pool/Gym facilities were excellent. "

"This stay is hard to evaluate, because it was uneven. It is an experience staying in a medieval castle. We wandered around the interior to see the rooms, with old paintings, suits of armour, etc., which was interesting. The staff upgraded us from servants quarters to a cottage. The cottage was modernized with a living room and wide screen tv, a bedroom, and bathroom with a tub and walk-in shower. This was all good except for the mouse we saw in the bedroom. We had dinner in the dining room, which was kind of worn down, definitely in need of an upgrade. The food was good but not great, and it was expensive. Service was passable, but simple things like providing a bread plate and a functional candelabra were not done. The meal was fair but this was not as good as it could have been. The staff did upgrade us and helped with the internet and tv, but he was not to be found after our check-in. We never got a tour or got to climb to the top of the tower. I made a mistake in booking by one day, but I recognized and corrected that error on the internet. I asked more than once if they would waive the penalty fee for having to cancel the original registration date and rebook the correct dates, and staff replied to my emails but never responded to my request to waive the fee. In the end we were charged a fairly hefty cancellation fee, which is pretty shabby treatment. It was interesting staying in a castle and the upgrade was great, but the place was just a bit “off.”"

"Great place, great food, great staff. I come to Kendal 4 times a year on business and allways stay here. "