Casona Terrace Hotel

Property class: 3

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Located close to Arequipa Plaza de Armas, Casona Terrace Hotel provides free continental breakfast, an airport shuttle, and a terrace. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Room options

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Showing 6 of 6 rooms

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Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

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Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

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Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free wired internet

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Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
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About the neighborhood

Located in Arequipa, Casona Terrace Hotel is in the city center. Museo de la Universidad Nacional de San Agustín (UNAS) and Museum of Andean Sanctuaries are cultural highlights, and travelers looking to shop may want to visit San Camilo Market and Claustros de La Compañía. Centro Cultural Peruano Norteamericano and Mundo Alpaca are also worth visiting. Visit our Arequipa travel guide
Map
Calle Alvarez Thomas 211, Arequipa, Arequipa, 4001

What's nearby

  • A variety of hats displayed in a store.
    San Camilo Market
    3 min walk - 0.3 km
  • A historic building with two towers and a central dome, surrounded by palm trees and a fountain.
    Arequipa Plaza de Armas
    3 min walk - 0.3 km
  • A historic cathedral with two towers, a large mountain in the background, and a well-maintained garden with palm trees.
    Arequipa Cathedral
    5 min walk - 0.5 km
  • A red-brick alleyway with steps, potted plants, and a bell tower in the distance.
    Santa Catalina Monastery
    12 min walk - 1.0 km
  • Casa Ricketts
    7 min walk - 0.6 km

Getting around

  • Arequipa Station
    16 min walk
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    24 min drive

Restaurants

  • Astoria
    4 min walk
  • On The Top
    4 min walk
  • McDonald's
    4 min walk
  • La Benita
    1 min walk
  • Sonccollay
    3 min walk

About this property

Casona Terrace Hotel

  • Hotel near Arequipa Plaza de Armas
  • At Casona Terrace Hotel, you can look forward to free continental breakfast, an airport shuttle, and a terrace. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • A roundtrip airport shuttle (surcharge), a computer station, and free newspapers
    • Coffee/tea in the lobby, an elevator, and smoke-free premises
    • Concierge services, a front-desk safe, and luggage storage
  • Room features
  • All guestrooms at Casona Terrace Hotel include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with deep soaking tubs and free toiletries
    • 32-inch HDTVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

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Frequently asked questions

Is Casona Terrace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Casona Terrace Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Casona Terrace Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Casona Terrace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 10 per vehicle applies.

Where is Casona Terrace Hotel located?

Located in Historical Center, this hotel is within a 5-minute walk of Museo de la Universidad Nacional de San Agustín (UNAS) and Arequipa Plaza de Armas. Iglesia de La Compañía and Claustros de La Compañía are just steps away. Arequipa Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casona Terrace Hotel Reviews

7.8

Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was great. I went with a group and they had the rooms ready even before check in. Service was always there to help, it has a great view, and the hotel is very close to Plaza de Armas, so everything was very accessible. The beds were also very comfortable! Very great stay. I am sad I forget the name of the employee who helped us out, but an employee at the front desk specifically was fantastic.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el trato, la buena disposición del personal y la ubicación.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service
Stayed 1 night in Oct 2021
Verified review

4/10 Poor

Disliked: Staff & service, room comfort
Our family stayed there before and after New Year's Day and we would never stay there again
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel in Arequipa near the plaza

Nice hotel with quiet courtyard after the bustle of the street. Security gate at the entrance. Great breakfast spread, fresh juices and eggs cooked to order. Helpful front desk personnel.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theft at Casona Terrace

We had several smal but valueable things stolen while our luggage was stored for 3 days. We would not recommend anyone to stay here.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bueno todo. La atencion excelente y el hotel me encanto Lo recomiendo.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Avoid ground floor level.

I stayed at the ground floor level for a few nights before moving upstairs. Ground floor rooms don't have windows, a safe or a proper shower. Avoid those at all costs. The rooms upstairs are a lot nicer.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is perfectly located one block away from Plaza de Armas. The room was small but nice and clean with all necessities. Really liked the hotel. Breakfast was okay, but I had better ones in Peru (Bread tasted old, limited choices, etc.)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un sitio donde llegar en Arequipa

Un hotel con una ubicación excelente a una cuadra y media de la plaza principal, museos, restaurantes. Muy tranquilo, la habitación muy cómoda y sobre todo la limpieza era a diario con cambio de sabanas, toallas.Buen desayuno buffet sin ser abundante pero con frutas, panes, jamón, huevos, quesos, zumos, café, etc. La atención del personas muy buena. Daniela es una señorita muy amable para atender al cliente y ayudarle en la solución de inconvenientes que se le presenten. Tenía un tour al Valle del Colca y me recogían a las 3: 30 a.m. y me dieron una bolsa que contenía un sandwiche, fruta y jugo para el camino. Definitivamente recomiendo este hotel y volveré a hospedarme en él cuando vuelva con mi hija a Arequipa. Gracias
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

Más cuidado con la limpieza

En general bastante bien, sin embargo los días de mi estadía estaban puliendo el sillar de las paredes exteriores. Me parece muy bien que le den el respectivo cuidado, pero las habitaciones y las ventanas se llenaban de polvillo y el personal no lo limpió. Deberían tener más cuidado cuando realizan este tipo de remodelaciones, si un cuarto da justo a donde se están realizando los trabajos, personal de limpieza debería entrar a las habitaciones para verificar que el cuarto no haya quedado sucio.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable

El hotel es muy agradable.Solo le agregaria un frigobar en el cuarto y que dejen la llave de la puerta al balcon del cuarto,para poder disfrutarlo..
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in arequipa

The hotel was the nices hotel in arequipa the staff were very nice and the service cleanes and very close to plaza de armas 1 block away
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel, mal internet

Falta mejorar el internet que tienen, aunque el hotel la limpieza y todo es bueno
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Happy with our stay

Overall, we were happy with our stay at Casona Terrace. We were in Arequipa when there were some protests (okay, riots...) going on and the young man at Reception went above and beyond for us. When we couldn't leave for dinner, he found somewhere that was willing to deliver to us and opened up the breakfast room for us to eat. It was most appreciated after a bit of a harrowing trip into the city. The rooms were pleasant and comfortable, it was one of the better beds we had while in Peru. The courtyard is lovely and the upstairs terrace is a nice place to spend some time, as well. The location is very convenient to the main plaza, without being right on the square. The only issue is that the bathrooms are VERY small. Even I, at 5'2 almost didn't have room for my knees when I sat on the toilet. There's no counter space at all and no hooks for bath towels (there is one for a hand towel.)
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Our bus was running late because of the demonstrations, arrived at 0130, and had to wake up the on call staff (very small hotel) and he greeted us cheerfully, took us straight to our room, and let us register in the morning after the complimentary buffet.
Verified review

2/10 Terrible

Um funcionário que estraga a experiência

Boa localização. O hotel estava em reforma. Então bem cedo já estava muito barulhento pela obra. Quarto bom, mas infelizmente a descrição aqui no hoteis.com era diferente da realidade. Foram atenciosos no check-in mas na hora do check-out foi estressante. Quase perdemos nosso ônibus por falha de comunicação.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy Bueno!!!

A 1 cuadra de la plaza principal, habitaciones súper cómodas y muy buen desayuno. Mejoraría la señal wifi en las habitaciones. Excelente atención, nos dejaron ocupar la habitación a las 7 AM.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amabilidad y calidad

El hotel es hermoso, la ubicación es perfecta, el desayuno estuvo delicioso la atención del personal es increible. Muy muy recomendado
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

We arrived early after bussing from Cusco and expected to have to leave our bags there until check in time but the staff found us a room immediately and allowed us to get in very early. We appreciated being able to have a hot shower after the long bus trip. The room was very comfortable and clean as was the bathroom. There was a good size shower with good water pressure and reliable hot water. The hotel was a short stroll to the main plaza in Arequipa and we didn't have any problems with traffic noise during the night. We stayed two nights and after our stay we went on a tour of the Colca Canyon. The staff happily looked after our main bags while we were on the tour even though we were flying out the day we got back from the tour and weren't going to stay another night.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to must see sites

I would stay at this hotel again.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Super beliggenhet, harde senger

Dette hotellet ligger perfekt plasert i forhold til Plaza de Armas Arq. Hotellet er greit. Bakgården er koselig og det er både heis og trapp opp de fire etg. Sengene er veldig harde. Personalet var hyggelig.
Verified review

6/10 Okay

Liked: Staff & service

Nice view from terrace

Rooms were fine and service good. We were able to leave our luggage the hole day after checking out.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice

Hotel rooms were very nice and new, with enough space. Beds should be looked at for newer and softer mattresses. Wifi: had to log in every time phone went out, response was that this was the way it worked and that it was a pain. Breakfast was unfortunately not up to standards with any other hotel we stayed in. Food&fruit were out of date and smelled, toast already made(??), no eggs or anything available or crew to monitor. Coffee was hot water and bags, not the real coffee, most times water had run out. Tables not cleaned, staff was friendly but limited in their capabilities to assist. In the early morning we couldn't leave premises as no staff, finally after a while, he came and gate was opened. We wouldn't stay there again, but only for location. Also, they charged 35 soles for taxi when another staff member told us 22 soles max, to airport( which is what we paid on our return to Lima airport).
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super service

Endelig var der nogen, der talte engelsk. Servicen var i top fra personalet, noget der kan være svært at finde i Peru. Hotellet ligger meget centralt og har en hyggelig tagterrase. Værelserne er meget små, men hyggelige og rene. Vi var meget tilfredse med vores ophold.