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Hotel Castillo Real

2.5 star property
Experience city living at its best - start your day with a delicious breakfast and enjoy convenient amenities like luggage storage.

Choose dates to view prices

In the heart of the city, Hotel Castillo Real offers a warm welcome with an English breakfast and dry cleaning/laundry services. Connect to free in-room WiFi, unwind at the coffee shop/cafe or explore nearby attractions with tour/ticket assistance.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service
  • Housekeeping
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 30000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Castillo Real pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Castillo Real?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Castillo Real?

Check-out is at 1:00 PM.

Does Hotel Castillo Real provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 30000 per vehicle applies.

Where is Hotel Castillo Real located?

Located in the heart of Armenia, this hotel is within a 5-minute walk of Quimbaya Gold Museum and Bolivar Plaza. Parque de Los Fundadores and Parque De La Vida are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

7.0

Cleanliness

9.0

Amenities

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent. The attention, The room, The service, The place.
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located at the centre of the town. Also, the staff were eager to help. Unfortunately, when we arrived to the hotel and they didn't have a clue about our reservation. Luckily, there was a cancellation and they could give us a spare room. The staff at reception said that it was not their fault, but an error with the reservation app. I hope they can fix it because otherwise our stay at the hotel was pleasant.
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service

Big room, but noisy neighborhood.

On the plus side, the room was big and clean, even come with a balcony. However, the room was equipped with the minimal basic, not tooth brush, nor tooth paste, nor aircon or even a fan. The real downside is that in the city center around a very noise area. I was getting awake often 'cause the noise coming from the street. A suggestion to the hotel is to provide each room with some disposable earplugs.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023