โGreat hotel and staff very helpful.
We were upgraded and room very comfortable.
Pillows a bit hard.
Beutiful grounds and golf course
Had to pay for use of swimming pool, sauna, jacuzzi of ยฃ10 each as did not book through Best western hotels direct.โ
โLovely place, there was a wedding party going on the same night which worried me about the noise, but I didnโt hear a thing.
I will definitely stay here again. โ
โChecking in was a breeze and very helpful and cheery staff when arriving.
Minor issue with the room when arrived, however it was sorted by the desk staff and a happy resolution was found.
Accomodation wise after that was spot on.
Really have to say the staff members we dealt with were exceptionally good and a credit to the hotel.
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โMy family had a wonderful stay at this hotel. The property is exceptionally clean and modern, with stylish decor and well-kept facilities. The staff were excellent; friendly, professional, and always ready to help.
Food ordered at the bar was just okay, but the restaurant offered a noticeably better dining experience. Excellent free food choice for kids.
Parking is available across the road. โ
โReally lovely staff and the check in experience was very pleasant. The room was just about acceptable in terms of cleanliness but the toilet was not clean and still had used paper in it. The room and the surroundings were very tired and beyond worn in some places, especially the carpet on the stairs which was very dirty. As there was no breakfast, we could not comment on it. Itโs such a shame because the setting is quite pleasant and it could be a lovely place to visit. โ
โThe Belfry is brilliantly well run. The staff are by far the best I've ever met in any hotel in my entire life. Truly brilliant. Friendly, engaging, funny, professional and confident. Proud of where they work and their part in it. Not unctuous just terrific.
They should let the managers run the country.
And before you dismiss my enthusiasm for the ramblings of someone who doesn't get out. I travel the world always staying at the best hotels. The Belfry was my third that week.โ
โHotel was very clean and welcoming. Facilities were excellent and room was spacious.
On arrival staff explained procedures clearly and helped us locate the nearby shop!
Location was excellent - just a few minutes walk from the Bull Ring.โ