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Hotel Le Confidentiel

4.5 star property
Travelers find a genuine urban sanctuary at this upscale hotel where poolside relaxation and rejuvenating spa treatments await after busy days

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Hotel Le Confidentiel in the business district offers a retreat from city bustle. Book a hot stone massage or enjoy the outdoor pool. Practical perks include free English breakfast, WiFi, and self-parking.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
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Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 25 (one-way), (from 5 to 12 years old)
  • Hosted evening meal: USD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Le Confidentiel have a pool?

Yes, this property has an outdoor pool.

Is Hotel Le Confidentiel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Le Confidentiel?

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Le Confidentiel?

Check-out is at 10:00 AM.

Does Hotel Le Confidentiel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Hotel Le Confidentiel located?

Situated in the business district, this luxury hotel is within 6 mi (10 km) of West Nile Golf Club, Arua Central Market, and Roman Catholic Diocese of Arua Headquarters.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 2 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

8/10 Good

Johanne Loft

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel, restaurant lever ikke op til 4-stjener

Hotellet er rigtig fint. Dog var de i gang med af udbygge, så der var byggestøj overalt. Håndværkerne kiggede på en på en ubehagelig måde, når man solede eller badede ved poolen. Hotellet har ikke fitness eller spa endnu. Restauranten, levede godt nok ikke op til resten af hotellets standart. Ofte varmede de vores morgenmad i en mikrobølge ovn, og ved flere af retterne tog kokken sig den frihed, og lave den pastaret han ville i stedet for det man have bestilt og betalte for. Fx kom han koriander og gulerødder i en pasta ret. Derudover havde de ingen brød. Så selvom der skulle brød i en Cæsar salat og til en burger, så fik man det ikke. Vi boede dee i 4 dage, og spurgte om brød hver dag, men de ville ikke lige købe brød til restauranten til os, trods vi var de eneste gæster.
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Stephen

Stayed 2 nights in Jan 2023