애시퍼드 개인 별장

“Room was very clean but this third party check in is for the birds. Foreign country / no available internet to look up info. Thanks to a lovely shop owner we were able to contact the host. He said he didn’t receive my info but I had sent it. What happened - who knows. So I had to resend it with the help of our wonderful shop owner friend! More to the story but I just want to forget the awful experience!”

“We left after just 4 hours because the property was nothing like the listing. The photos give a far better impression than the reality. Before arrival, I had to chase the host for check-in instructions as nothing had been sent. Even after calling, I was only given the key safe code. Later that day, after we’d already left, I received an email stating there was a £100 charge per pet, despite the Hotels.com listing clearly advertising “pets go free.” The property appeared to have had only...