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디바니 팰리스 아크로폴리스 여행 후기

5 out of 5
디바니 팰리스 아크로폴리스
19 25 Parthenonos St, Athens, Attiki

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 585개" "
평점 8 - 좋아요. 1000개 이용 후기 중 243개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 90개" "
평점 4 - 별로예요. 1000개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 35개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: The Divani Acropolis Guest Relations Team 님, 2023년 4월 8일
Dear Guest ,We would like to thank you for taking some time to share with us your rating. It will be our pleasure to welcome you again soon.Kind regards,

8/10 - 좋아요

Inkyu

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel with Roof top restaurant Acropolis view
Good hotel with Roof top restaurant Acropolis view
2022년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 8월 1일
Dear Inkyu, Thank you very much for your kind comments on Hotels.com . We are glad to hear that you enjoyed your stay, as well as the hotel's Rooftop Secret Restaurant was convenient for you. We look forward to welcoming you back to our hotel soon. Best Regards

10/10 - 훌륭해요

HAK NAM

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 4박 숙박함

8/10 - 좋아요

Hyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아크로폴리스에서 가까운 호텔
관광지에서 가까워서 도보로 이동 가능함. 아침식사도 괜찮음. 근처 식당가도 가까움. 공항버스가 있는 신티그마광장까지는 택시로 이동해야 하는 불편함이 있음. 4.5성급정도임. 객실이 5성급에 비해 다소 작음.
2020년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2020년 2월 6일
Dear Hyun, Thank you for taking the time to share with us your comments. We are delighted to hear that you enjoyed your stay with us and that you were satisfied with our services. We would like to inform you that our hotel Superior rooms are 25sq.m., which is comfortable for 2 guests and also our guestrooms are following the European Guidelines for 5-star hotels. It will be our pleasure to welcome you back to our hotel. Kind regards.

10/10 - 훌륭해요

HAKNAM

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

Joonsung

그냥....보통이에요
아크로폴리스에서 가까운거 말고는 딱히 장점이 없어요. 루프탑 레스토랑은 아크로폴리스의 야경이 보여서 좋네요
2019년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2019년 12월 2일
Dear Joonsung, We would like to thank you for choosing to stay at Divani Palace Acropolis for your recent stay in our hotel. We are happy to hear that the hotel's location was convenient for you during your stay with us and that you were satisfied with the Acropolis Secret rooftop Bar & Restaurant; however, we regret to hear that you did not enjoy as much as you like. We would like to suggest you in your next visit to address any issues occurred during your stay with the Manager on Duty so that we will be able to create a more pleasant stay with us. It will be a pleasure to welcome you again in our hotel. Kind regards.

2/10 - 너무 별로예요

Melissa

단체 여행
별로예요: 직원 및 서비스
We accidentally booked the wrong date. We did not request a cancellation but rather asked to move the date and the hotel refused. Would NEVER recommend a hotel that is unwilling to make a REASONABLE accommodation. Because they would not accommodate, instead of cancelling and losing my non-refundable payment (it was paid in full), which would have released the room and allowing the hotel to rebook it, we maintained the reservation so they could not book it out again and make twice the money.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Reeta 님, Pacifica

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The.bathroom! That needs a MAJOR IMPROVEMENT! Just one shower and if necked a pool! Yikes! This was my 2nd time staying with them but I don’t think I want to stay here again due to this issue.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Markus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The roof top restaurant is famous The whole stuff is extraordinary friendly
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Ha nhan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly frint desk. Perfect location near acripolis, but away from crowds. Location on a quiet street. Still near good restaurants.
2024년 5월에 4박 숙박함
답변 제공: G.G 님, 2024년 5월 23일
Dear John,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.The Divani Palace Acropolis Guest Relations team.

8/10 - 좋아요

mehul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location to the acropolis and plaka was walkable. The room was clean. The shower had good pressure and hot water. The acropolis view from the room was disappointing. I would not pay for this view again. The staff were nice and friendly.
2024년 5월에 2박 숙박함
답변 제공: G.G 님, 2024년 5월 26일
Dear XXX,Thank you for taking the time to post a review. As a 5* hotel chain we always value your input as it helps us improve our services and exceed your expectations. Regretfully, this time we failed to meet yours and we are really sorry for that. Your comments have been relayed to all relevant departments in order to take all actions necessary. Kindly note also that there are rooms available with front Acropolis view on our website.Hopefully, your next visit at Divani Acropolis or any other Divani Collection Hotel will meet our trademark high standards of hospitality.We are looking forward to welcoming you back soon.The Divani [hotel name] Guest Relations team.

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved The Divani. Breakfast was yummy with a large selection. View of the Acropolis was amazing. Walkable to bus, shopping and restaurants. The hotel was truly beautiful!
2024년 5월에 3박 숙박함
답변 제공: G.G 님, 2024년 5월 23일
Dear Patrick,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.The Divani Palace Acropolis Guest Relations team.

8/10 - 좋아요

Fernand

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location to the Acropolis and restaurants.
2024년 5월에 2박 숙박함
답변 제공: G.G 님, 2024년 5월 17일
Dear Fermand,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.The Divani Palace Acropolis Guest Relations team.

10/10 - 훌륭해요

Gladys

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very nice and clean love hot water, clean, stuff food, I will recommend it to anyone who’s goes to Athens Greese.
2024년 5월에 4박 숙박함
답변 제공: G.G 님, 2024년 5월 10일
Dear Gladys, We feel happy to see that you enjoyed our services during your stay.Guest satisfaction is top priority and we appreciate your kind comments.Thank you for taking time to share your experience , and we are looking forward to welcome you back in the future !Sincerely,The Divani Palace Acropolis Guest Relations Team

10/10 - 훌륭해요

Lana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
X
2024년 5월에 1박 숙박함
답변 제공: G.G 님, 2024년 5월 10일
Dear Lana,Thank you very much for for your 5* rating!It will be our pleasure to welcome you back soon.Sincerely,the Divani Palace Acropolis Guest Relations Team.

10/10 - 훌륭해요

WAQAS-U-LLAH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In addition to beautiful rooms and and wonderful location, the staff from the Doormen, Front Desk, Cleaning Staff, and Restaurant at the Divani Palace Acropolis really helped make this vacation for my Family and I memorable. They were professional, amazingly kind, and knowledgeable in making sure my Family and I had the best time possible in Greece. We would absolutely recommend this Hotel to anyone visiting Athens and look forward to returning again in the near future.
2024년 4월에 4박 숙박함
답변 제공: G.G 님, 2024년 5월 7일
Dear WAQAS-U-LLAH,We feel very happy to see that you enjoyed our services during your stay to Divani Palace Acropolis.Guest Stisfaction is top priority for us and we ae proud that our tem managed to meet you expectations.Sincerely,The Divani Palace Acropolis Guest Relations Team Team.

10/10 - 훌륭해요

Joanna

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roof garden is under construction. We heard construction noise during the day. Luckily, it was holiday weekend. Noise only for a short period on Saturday Otherwise is a great hotel.
2024년 5월에 2박 숙박함
답변 제공: G.G 님, 2024년 5월 7일
Dear Joanna,Thank you very much for choosing Divani Palace Acropolis during your visit to Athens, and for your kind comments.In oprder to improve our services , indeed our roof top is under renovation and we feel sorry for any incovinience caused.We are looking forwrad to welcoming you back in the future for great stay.Sincerely,The Divani Place Acropolis Guest Relations Team

8/10 - 좋아요

Qingmei 님, Short Hills

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is no early check in, had to wait several hours to have my room. While at other hotels, I got in the room a lot earlier.
2024년 4월에 2박 숙박함
답변 제공: G.G 님, 2024년 5월 7일
Dear Qinngmei,Thank you for taking tie to share your experience from your saty with us.Kindly note that option is eraly check in is upon availability, and we have to be informed in advnce in order to make the best for our guests.We would like to thank you for choosing our hotel, and we hpoe to have the opportunity to welcoming you back in the future.Sincerely,The Divani Palace Acropolis Guest Relations Team.

8/10 - 좋아요

Saul 님, Pegeia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel to stay in Athens, good value for money, our obvious choice for staying in Athens, the only thing which was a little bit disappointing this time are the pillows, very firm ones, and no soft pillows in the room, even though they say there is a “pillow bar” and you have options to choose. Needed to set we haven’t contacted reception about the pillow, apparently they could help. Besides that, very classy perfect place to stay. Cheers.
2024년 5월에 2박 숙박함
답변 제공: G.G 님, 2024년 5월 7일
Dear Saul,Thank you very much taking time to share your experience form your stay with us.We wish to be infrormed about the pillows in earlier time in order to improve your comfortness.For one more time we would like to tahnk you for staying with us, and we hope to have the honor in the future to welcome you back or a memorable stay.Sincerely,The Divani Place Acropolis Guest Relations Team.

8/10 - 좋아요

Gurdip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the location of the hotel but for transportation is bad
2024년 4월에 5박 숙박함
답변 제공: G.G 님, 2024년 5월 7일
Dear Gurdip,Thank you for taking time to share your experience from your stay.Kindly note that the hotel is located 5' walking distance fro Acropolis metro station, and 8' minutes from Syngrou -Fix metro station.Thank you for choosing Divani Palce Acropolis and we hope to have the opportunity to welcome you back in the future .Sincerely,The Diavani Palace Acropolis Guest Relations Team.

10/10 - 훌륭해요

Nada

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was truly exceptional and made me feel at home despite being in Athens for the first time!! Thank you Natasha & Cosmas for the warm welcome and hospitality!! I will definitely come back the next time I am in Athens :)
2024년 5월에 1박 숙박함
답변 제공: G.G 님, 2024년 5월 7일
Dear Nada,Thank you very much for taking time to share your experience.Guest satisfaction is very important for us. Divani Family has an over 60 years of history in Greek hospitality.We feel happy to see that we exceeded your expectations and we are looking forwrad to welcoming you back in the future.Sincerely,The Divani Palace Acropolis Guest Relations Team

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: The Divani Acropolis Guest Relations team 님, 2024년 5월 2일
Dear John Thank you for the excellent rate. We are looking forward to welcome you back soon. Kind Regards

8/10 - 좋아요

Madhavprasad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location. Friendly & helpful staff
2024년 4월에 2박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 5월 1일
Dear Madhavprasad,Thank you very much for your kind comments.We are glad to hear that you enjoyed your stay with us and that you were satisfied with our staff as well as the hotel's location was convenient for you.We look forward to welcoming you back to our hotel soon.Best Regards

8/10 - 좋아요

Madhavprasad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff. Special mention to Irene & Natasha from Reception
2024년 4월에 2박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 5월 1일
Dear Madhavprasad,We would like to thank you for taking the time to share with us your comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards

10/10 - 훌륭해요

Florence

2024년 4월에 2박 숙박함
답변 제공: G.G 님, 2024년 5월 23일
Dear Florence,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.The Divani Palace Acropolis Guest Relations team.

10/10 - 훌륭해요

Naomi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very conveniently located, close to everything and housekeeping is phenomenal!!!
2024년 4월에 2박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 4월 28일
Dear Naomi,We would like to thank you for taking the time to share with us your nice comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 - 훌륭해요

Diane 님, ROUND ROCK

2024년 4월에 2박 숙박함
답변 제공: G.G 님, 2024년 5월 23일
Dear Diane,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.The Divani Palace Acropolis Guest Relations team.

6/10 - 괜찮아요

Felix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 4월 27일
Dear Felix,We would like to thank you for taking the time to share with us your nice comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 - 훌륭해요

Charlotte 님, NYC

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff!!
2024년 4월에 3박 숙박함
답변 제공: The Divani Acropolis Guest Relations team 님, 2024년 4월 21일
Dear Charlotte ,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.Kind Regards ,

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice. Just a few minutes from the Acropolis, great shopping and restaurants. Michael our bellman was great. He gave a lot of travel recommendations.
2024년 4월에 1박 숙박함
답변 제공: The Divani Acropolis Guest Relations team 님, 2024년 4월 18일
Dear William ,Thank you for taking the time to share your positive feedback, it means a lot to our team . Our hotel’s location indeed holds a great advantage. We are neither too close to the busy city center nor too far away and all the parts of Athens can be accessed very easily from our hotel, since we are only 5’ away from Acropolis metro station. More over we feel proud to hear that you were able to acknowledge our staff’s attitude and their positive approach to our guests’ needs and desires. I’ll make sure your kind feedback is passed on to them.Reviews like this make it all worthwhile. We’re so pleased you had a great stay and really hope to see you again in the near future. Kind regards

10/10 - 훌륭해요

Raj 님, Thornhill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to Acropolis. Nice and friendly staff.
2024년 4월에 1박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 4월 13일
Dear Raj,Thank you for taking the time to share your recent experience in Divani Acropolis Palace. We are glad to hear that you were satisfied with the hotel’s location and the services offered from our friendly staff. We hope that we will have the opportunity to welcome you again in our hotel for a memorable stay with us.Kind Regards

8/10 - 좋아요

Benjamin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were great. I had a small issue and they responded very well!
2024년 4월에 3박 숙박함
답변 제공: The Divani Acropolis Guest Relations team 님, 2024년 4월 12일
Dear Benjamin ,We would like to thank you for taking the time to share with us your comments. We are happy to hear that our hotel's location and the friendly staff were convenient for your daily activities during your vacation.Thank you once again for your comments. Kind regards.

6/10 - 괜찮아요

Kathryn

가족 여행
좋아요: 청결 상태
We booked a stay for 3 but there was only a beds for two when we arrived in the early hours of the morning. So had to make do was told would change room in the morning this didn't happen was told an extra bed would be added. This didn't happen and had to ask again on third occasion was sorted but left very little room with extra bed. Offered nothing for the inconvenience so was disappointed 😞 Balcony was small and no seating on. Expected more for the price but location is great.
2024년 4월에 4박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 4월 11일
Dear Kathryn,Thank you for your email and for taking the time to send us feedback. As a 5* hotel chain we always value your guests’ input as it helps us improve our services and exceed your expectations. Regretfully, this time we failed to meet yours we are really sorry for that. Please allow us to take this opportunity and address all the issues you have brought to our attention. -Please note that as a 5* hotel, certain standards must be upheld. By rule, we do so every day, but we are obliged to apologize for the extra bed. Please note that during your stay the hotel was fully booked. -Regarding the room, our hotel has standard triple rooms, and they are more comfortable than the double rooms. Next time you should reserve a triple room from expedia.comOverall, we would like to assure you that in our 65-year long history, we have been steadfastly committed to delivering premium hospitality across all our properties. We are looking forward to welcoming you back soon. We remain at your disposal for anything you may require. Kind regards.

10/10 - 훌륭해요

Yvonne 님, Arverne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Reception Staff! Especially Irene & Marylin! super helpful and friendly! Divani is in the best location! Beautiful hotel, nice size rooms, close to shopping, and the Acropolis, dining, etc. very central, fantastic location! Great place to stay! Breakfast was good too, gym great! nice little pool! George the Bartender was great too! The whole experience was great!
2024년 4월에 2박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 4월 9일
Dear Yvonne,Greetings from Divani Palace Acropolis. Many heartfelt thanks for taking the time to fill in Expedia's guest questionnaire. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards.

8/10 - 좋아요

Deepak 님, Flat Bush

가족 여행
좋아요: 직원 및 서비스
When I asked for 3 sets of plates and cutlery, they told me that they would charge me 12 Euros per set - SHOCKING. Hotel should change this ridiculous policy. Everything else like kettle, iron laundry bag they gave free, so not sure why they were charging for cutlery and empty dinner plates. Liked the complimentary Wine Bottle.
2024년 4월에 2박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 4월 8일
Dear Deepak,We would like to thank you for taking the time to share with us your comments on Expedia. We are delighted to hear your compliments for our complimentary services. It is sad to hear that you were not satisfied with room service policy. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 - 훌륭해요

katerina 님, Paradise Valley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location near the Acropolis, center of Athens , plaka.Staff was wonderful and very. Helpful
2024년 3월에 1박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 3월 31일
Dear Katerina,Thank you very much for your kind comments. We are glad to hear that you enjoyed your stay with us and that you were satisfied with our staff as well as the hotel's location was convenient for you. We look forward to welcoming you back to our hotel soon.Best Regards.

10/10 - 훌륭해요

Patricia 님, Valencia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m very please with the hotel , all the crew members they were very kind and I received a very warm welcome ! Room was fine and bathroom clean with new installation . I highly recommend it for vacation and visits to museums
2024년 3월에 1박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 3월 30일
Dear Patricia,Thank you for taking the time to share with us your comments. We are delighted to hear that you enjoyed your stay with us and that you were satisfied with our services .It will be our pleasure to welcome you again for more delight experiences. Kind regards.

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our recent stay at Divani was nothing short of exceptional. From the moment we walked through the doors, we were enveloped in an atmosphere of warmth and hospitality that stayed with us throughout our entire visit. The staff are undoubtedly its greatest asset. From the front desk to the housekeeping team, everyone we encountered was not only professional but also genuinely friendly and eager to ensure that our stay was as comfortable and enjoyable as possible. Special mention, Cosmas, who went above and beyond to providing outstanding service. The location was also ideal, situated in the heart of Athens with easy access to all the attractions and amenities the city has to offer. Overall, our experience at Divani exceeded all expectations. I cannot recommend it highly enough to anyone looking for a memorable and truly exceptional hotel experience. Thank you to the entire team, especially Cosmas, for making our stay unforgettable.
2024년 3월에 3박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 4월 4일
Dear Pamela,Greetings from Divani Palace Acropolis. Many heartfelt thanks for taking the time to fill in the online guest questionnaire. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards.

10/10 - 훌륭해요

Samuel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Irons & Natasa at reception both excellent- very friendly & accomadating
2024년 3월에 3박 숙박함
답변 제공: The Divani Acropolis Guest Relations Team 님, 2024년 3월 25일
Dear Samuel ,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.Kind Regards ,

10/10 - 훌륭해요

nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. The staff in particular were very friendly and helpful. Highly recommend!
2024년 3월에 2박 숙박함
답변 제공: The Divani Acropolis Guest Relations Team 님, 2024년 3월 25일
Dear Nicole ,Thank you for choosing Divani Palace Acropolis for your stay and for taking some time to share your review. We are happy to hear that you are satisfied with our staff which was very helpful and friendly during your stay with us. . It will be our pleasure to welcome you back and offer you more exceptional services.

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service!
2024년 3월에 1박 숙박함
답변 제공: The Divani Acropolis Guest Relations Team 님, 2024년 3월 25일
Dear Karen ,Thank you for taking the time to share your positive feedback, it means a lot to our team .Our staff will always be dedicated to our guests’ needs and will do their best to make your stay as enjoyable as possible regardless of its duration.We’d love to see you back at the hotel again soon.Kind regards ,

10/10 - 훌륭해요

Migdaly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 4월 13일
Dear Migdaly,Greetings from Divani Palace Acropolis Many heartfelt thanks for taking the time to fill in the Expedia's online guest questionnaire. Looking forward to welcoming you back soon! Best regards!

10/10 - 훌륭해요

Madeleine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel’s location is perfect for the Acropolis and other places of interest. Staff are friendly and helpful. Hotel is clean and everything was in good working order.
2024년 2월에 7박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 3월 18일
Dear Madeleine,Thank you very much for your kind comments on Expedia. We are glad to hear that you enjoyed your stay with us and that you were satisfied with our staff as well as the hotel's location was convenient for you.We look forward to welcoming you back to our hotel soon.Best Regards.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 4월 11일
Dear Jenet,We would like to thank you for taking the time to share with us your nice comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived to our reserved hotel and the lobby was very clean, more upscale than I thought from the photos and the staff was very welcoming. Kosmos, the young gentleman who checked us in was polite and accommodating. He did a great job with explaining amenities of the hotel and gave great recommendations for restaurant ideas. We loved our room. The only negative was I found a blood stain on the sheet near the foot of my bed. I thought cleaning would of changed the sheet but instead they just fixed Mt bed so I called house keeping and had them replace it when we returned. All in all, great experience! We stayed for 2 nights and Kosmas checked us out again. Once again, he was very accommodating and assisted with calling a taxi and made sure our luggage was taken care of while we ate. Thank you for great service.
2024년 3월에 1박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 3월 17일
Dear Jenet,We would like to thank you for taking some time to share with us your comments on Expedia. We are happy to hear that you were satisfied with our staff. It will be our pleasure to welcome you again soon.Kind regards.

6/10 - 괜찮아요

ANGELO

2024년 2월에 2박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 2월 21일
Dear Angelo,We would like to thank you for taking the time to share with us your comments on Hotels.com. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 - 훌륭해요

Andreas

2024년 1월에 2박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 3월 20일
Dear Andreas,We would like to thank you for taking the time to share with us your comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 - 훌륭해요

Malvina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Being blind it is always a challenge to check in and have respect This hotel was the very best They put cookies a bottle of wine and went beyond caring I will go back
2024년 1월에 1박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 1월 31일
Dear Malvina,Greetings from Divani Palace Acropolis. Many heartfelt thanks for taking the time to fill in the online guest questionnaire. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards!

10/10 - 훌륭해요

Fernando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: The Divani Acropolis Guest Relations team. 님, 2024년 1월 27일
Dear Fernando,We would like to thank you for taking the time to share with us your comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.