Find hotels near Austin360 Amphitheater, Del Valle from ₩111,128

"Front desk staff were arrogant and absolutely unfriendly if they were present there at all. Internet was completely down for our stay "

"Great staff, clean property"

"It was clean, an excellent location and the staff was so helpful."

"Everything is good. Hard to interact with one of the front desk employee her name is Terry; she doesn’t want to help at all starting from no water bottle to dispense, doesn’t want to look at my reservation and answer my questions saying that I ca ask the following day when she leaves!"

"Gf ask"

"The condition of the room was poor…cracks in walls, mold in bathroom, dirty carpet. The room number sign wasn’t even on the door."

"Hospitalty Minus the Hospitality—Avoid This Nickel-and-Dime Nightmare I have stayed in many hotels, but the "Four Points by Sheraton Austin Airport" has managed a rare feat: they have successfully stripped the "hospitality" out of the hospitality business. This isn't a service-oriented establishment; it is a transactional cold front ran by people who operate more like loan sharks than hoteliers. The "cheapness" here is pervasive. It starts with the petty gatekeeping of basic necessities. Ask for a bottle of water? You get one—complimentary bottle, followed by a lecture on policy. Need extra cups? You’re told to make do with "whatever is in the room." It is an embarrassing lack of basic care that makes you feel like an intruder rather than a paying guest. Extra hour for check out, 1 min delay, $100. However, the real predatory behavior lies in their "deceptive parking practices". During check-in, they go through the standard motion of asking for your license plate number—a routine protocol at almost any motel or hotel for security. What they "don’t" tell you upfront is that this "check-in" is actually an enrollment into a $20 daily parking fee. When you inevitably question the charge,while checking out, the staff pivots to a rehearsed, robotic defense: "It’s on our website," and "We asked for your license number." Every inquiry is met with the same cold, legalistic script, making you feel like you are at a legal proceeding rather than a hotel front desk. Stay away."

"The room was great, and very clean. Staff was very friendly and helpful, and they had a nice breakfast setup. Wish there was a little more parking but everything else was good!"

"The staff were so nice and helpful. The breakfast is delicious and the rooms and whole hotel were so clean and smelled so good! Best part were the cookies! I have another reservation here in a couple of weeks and I can’t wait to return!"