Always my favourite place to stay in Napa clean modern and staff are amazing the food is fantastic there is also an option to make your own food there is a kettle toaster microwave and fridge in the room it great to have the option the club sandwich is a must to try they have an amazing poolside vibe with dj Leo and me singing when I stay haha thanks guys see you next year โบ๏ธ
Staff was excellent the man that took care of the breakfast bar was magnificent he was very helpful staff overall very helpful but itโs just one issue I had with one of the staff about outsides food being consumed in the hotel as it was only allowed to be consumed in your room we brought two drinks from outside in our hands and just sat by the pool to drink and talk and we were rudely told we cannot consume any outside drinks by a blonde lady it was the tone of her delivery that was off didnโt even consider the fact that we drinking them outside prior before entering the hotel or the pool area we tried to explain but she rudely said no and didnโt even decid to hear or listen to us but apart from that hotel was nice hot tub was immaculate after a long day of exploring and the pool was perfect temperature breakfast buffet was crazyyyyyyyyyyyyy enough food to feed a small army hundred percent will go again if the breakfast bar guy is there heโs was so helpful I didnโt want to leave
My fiance and I had a very enjoyable stay at Cosmo. The staff were exceptional! Especially Despina and the other lady that worked the same shift (sorry I have forgotten her name). They were super friendly, chatty, always asking how our day was, suggesting places to go. Honestly we could not have asked for more. I highly recommend this hotel to anyone. A truly wonderful stay and amazing staff!!!! So thank you to them for making our holiday even more beautiful!!!
We traveled with friends and they didnโt have hot water in their room even though they asked about every day for a week.
The food service was excellent.
Had to wait about 10 mins for the receptionist to check us in. Housekeeping was poorly done and the sink was clogged. The bedding was filled with other people's hair. The jacuzzi was always dirty. The hotel location is perfect, close to all the beaches and amazing restaurants. If you are looking for somewhere just to sleep then this is your ideal spot.
Nice hotel. Quiet area. Great service and lovely staff by the pool. The pool area itself is great. Rooms were clean. I would return if I came back to AN.