โEventhough I have already paid by hotels.com, they still charge me for my stay (double charged). I have emailed them but still no answer after 7 days passed. Bad service. Please check your email and do your job properly. Emailed and called them again today but they give excuses.โ
โItโs an excellent hotel for the price! Specially, people who are traveling to Dhaka with foreign nationality. The only issue I had is with its location which is in a very crowded area with lots of noise outside. โ
โThe stuff members starting from the general manager, the managers, the receptionists, the chefs, and the room service individuals were friendly, respectful, extremely helpful and accommodating. My 16-17 nights spent in this hotel went fantastic.โ
โI paid previous night and received confirmation of booking from Expedia. I called 3 tomes on the way from Dhaka but not picked up by anyone. When I reached at noon, the resort people were telling there was no booking in my name. I showed the booking confirmation. But they kept my car waiting out side of gate and asking me to cancel the booking!! They were saying 'Saheb Bari resort' had cancelled their contract with Expedia and are not accountable to receive or entertain us. You may understand...
โService from every Department is so good that I've planned to stay there again. Specially the front desk officials are so helpful and attentive. Transport service is smooth. โ
โReliable hotel, staffs are very friendly, food is made in the hotel as ordered and good quality, they can pick you up from airport or drop off. Also if you need taxi to go to another place, they can arrange it. The room I stayed in was good. It has belcony, cable TV, hot & cold water etc. โ