Bac Son Vacations from ₩622,844

Great hotel, great location and absolutely fabulous staff

I would like to recognize the staff at the Aurora Hotel, specifically Ms. Mia, Mr. Tee, and Mr. Andy, who were exceptional. The 3 of them went above and beyond. to make my stay enjoyable. Ms Mia was so pleasant and a joy to talk with, Mr Tee gave me some great ideas in my travel plans as an adventurer, and Mr Andy was really interested in how my day went. The rooms were to my liking, and I asked to be placed on a lower floor, which they were able to accommodate. Any restaurant, massage, excursion, etc, was within walking distance or an Uber/bus ride away. Some friends and I are already making plans to come back, and we will be staying again at this hotel. Thank you again Ms. Mia, Mr Tee and Mr Andy. Sincerely Sharon

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Oriental Jade was a really good choice. The staff were extremely friendly and helpful. We had to extend our trip by another night and they managed to fit us in the same room – no problems. The bathroom had a few stray hairs on the floor. Apart from this, the property was fantastic and would have given 5/5 stars.

The stuffs are very kind and friendly, the breakfast is tasty, and the room is beautiful and clean. This is a great hotel.