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"Its fine. Friendly staff. Good kitchen and pool"

"Check-in was very quick and easy. The staff is always very professional and personable. Our room was freshly remodeled and had a brand new A/C unit. Very enjoyable stay."

"Friendly staff, functional location - right next to the best mall and the sunset at the pool was great!"

"Area can be very busy around hotel but food available within walking distance. Hotel staff were amazing. Hotel room was awesome. Great food at breakfast. "

"We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there "

"Rooms were clean and staff was excellent"

"Good "

"Very clean and accomodating."

"Love this place.. rooms in chalet can use renovation. Water leaks on the floor due to poor placement of air conditioner, fridge is really old and non functional. Staff are fantastic always are helpful and one of the reason I am generous to them. We received top-notch customer service from the staff. Staff went above and beyond in delivering excellent customer service. We were impressed by the outstanding customer service offered by them whether you are in the lobby, buffet/ breakfast place, spa and pool!! Clint, Maricel (massage therapist), Jonell (pool gentleman) were fantastic kudos to them!! Thank you all. Ps they didn’t charge me for stained towel due to my dyed hair!!! Thank you! Will come back and can work around older rooms. "