Bahnitz Vacations from ₩634,866

The hotel room layout and very clean

The room was very clean and inviting.

everything was great, the spa was 10/10. Rooms were extra clean. staff soo nice. i will be returning!

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Great place to stay! We stayed in a king suite. It was immaculate!!! Stocked with any thing we might have needed. We had 2 events we were attending at The Sphere. It was nice to just walk to the event and not get a taxi. Lots of dining places available that were very good. Highly recommend!!