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Reviews of National 9 Inn

2.5 out of 5
National 9 Inn
20681 Tracy Ave, Buttonwillow, CA

Reviews

7.2

Good

Rating 10 - Excellent. 245 out of 800 reviews" "
Rating 8 - Good. 242 out of 800 reviews" "
Rating 6 - Okay. 130 out of 800 reviews" "
Rating 4 - Poor. 100 out of 800 reviews" "
Rating 2 - Terrible. 83 out of 800 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suryanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You So Much
Stayed 1 night in May 2024

6/10 Okay

Qing

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

David

the only open power outlet was at the sink counter and it only operated with the light on. No power outlet near bed. How are you supposed to charge anything overnight?
Stayed 3 nights in May 2024
Response from Management on May 8, 2024
We should have an extension wire from behind the bed with a power strip under the bedside table, also another one on desk in front of bed. If any are missing please do not hesitate to let front desk know we are happy help.

8/10 Good

James

Liked: Cleanliness, staff & service
Quite close to the I-5, so you get a lot of freeway noise. However, you can't beat the price and the hotel, though dated, seems well cared for. The breakfast choices are minimal, but there is a Starbucks next door, as well as electric vehicle chargers.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked friendly and efficient desk person. The room has a bit of a motel-esk odor and is located on Hwy 5 for travelers. Not a neighborhood I'd want to spend days at but perfect for a road-trip stop.
Stayed 1 night in Apr 2024

2/10 Terrible

Elaine

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Rundown and not very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Donald, Parksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful owner/desk clerk. Quick registration. Comfortable bed. Well kept unit.
Stayed 1 night in Mar 2024
Response from Ted on Apr 16, 2024
Thank you

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly!
Stayed 1 night in Mar 2024
Response from Management on Mar 21, 2024
Thank you

6/10 Okay

Nikki

Stayed 1 night in Mar 2024

6/10 Okay

Wenda

Traveled with partner, Traveled with pets
Disliked: Amenities
Good value for the price
Stayed 1 night in Mar 2024
Response from TED on Mar 11, 2024
THANK YOU CONE AGAIN

10/10 Excellent

Eric, Granada Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the highway w/ plenty gas stations around at an affordable price. A bit quieter than the other motels for better quality rest.
Stayed 1 night in Mar 2024
Response from TED on Mar 11, 2024
THANKSCOME AGAIN

2/10 Terrible

Janell

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You will notice upon arrival that the property is run down. The front door was dirty and it only got worse from there. Floors so dirty my husband went and asked for a broom and dust pan along with Lysol and cleaning clothes. They offered to move us to another room, but he said I don’t expect another room will be any better. The sink would fill upon normal use then slowly drain. The toilet stopped up. The sheets and bedding were old. Cob webs on the ceiling, bugs in the light fixtures, heavy dirt in corners of bathroom. Killed several silverfish. When the AC came on it smelled up the room as if the filter had never been changed. The refrigerator froze our food so we had to throw a lot of it away. All I can say was the beds were not to hard. Traveler beware!
Response from Management on Mar 20, 2024
We have looked into this thanks for staying with us.

10/10 Excellent

Miarosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safety from the storm
Tornadoes hit our ranch twice in a week and then forty mile an hour winds and monsooning rain was predicted for four days so we came to our favorite local hotel the national nine in Buttonwillow yes it could use some modernizing but its comfortable we're regulars and we'll be back again and again
Stayed 3 nights in Feb 2024
Response from Ted on Feb 22, 2024
Thanks

2/10 Terrible

NIck

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on Mar 21, 2024
Thank you for staying with us

6/10 Okay

Mark

Stayed 2 nights in Feb 2024
Response from Pete on Apr 16, 2024
Thank you

10/10 Excellent

jason, national city

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice
Stayed 1 night in Feb 2024
Response from Management on Mar 21, 2024
Thank you

8/10 Good

John

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay when passing through.
Room was clean, beds were comfortable and rate was good. Continental breakfast in morning was good too.
Stayed 1 night in Feb 2024
Response from Management on Mar 21, 2024
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to got to and lots of food and gas available.
Stayed 1 night in Feb 2024
Response from Management on Feb 8, 2024
Thank you

8/10 Good

Kaitlynn

Traveled with family and small children, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked that they had a 2 bedroom suite option. Although, the bathrooms needed renovation since the faucets leaked and the cabinets were falling apart. Also the tv channels were all static. Overall it was a clean room and property.
Stayed 1 night in Feb 2024

8/10 Good

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was def sub par. Not clean. Staff was friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Maggie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, some snacks in morning and decent coffee, worth it. I pulled back the sheets to check the bed it was perfectly white looks like new mattress.
Stayed 1 night in Jan 2024

8/10 Good

Joanna

A good clean inexpensive old motel. Walls are solid and soundproof which matters in this location. Minimal amenities but adequate. Staff very helpful. I will stay there again
Stayed 1 night in Jan 2024

10/10 Excellent

Molly

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great bonus was that this is the only hotel with any type of breakfast off this exit! I also liked how convenient this location was it’s right next to the 5.

2/10 Terrible

Richard

Liked: Cleanliness, staff & service
Property is conveniently located to the freeway, and to what there is in the town of Buttonwillow. Very reasonably priced. I wasn’t expecting the Ritz Carlton, so I wasn’t disappointed. I will be staying there again.
Stayed 2 nights in Jan 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Suzanne, BOTHELL

Stayed 1 night in Jan 2024

6/10 Okay

Chi Hin

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Value!
Overall for the price, it's a great deal, The room was clean and everything worked, but the condition of the room was a little run down and in need of some minor repair or upgrade. Everything worked, but was obviously old.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Traveled with family
This place is disgusting. Stay somewhere else. We had to ask for a clean set of sheets. Would have left and gone somewhere else but could not.
Stayed 1 night in Dec 2023

8/10 Good

Randall

Traveled with family
Liked: Cleanliness, amenities

4/10 Poor

Michael

Stayed 1 night in Dec 2023

6/10 Okay

Alex

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Flies
Stayed 1 night in Nov 2023

6/10 Okay

christine

Traveled with partner
Liked: Staff & service
Some of the rooms here are completely fine, but others are really in need of attention and repairs. The tv was especially bad, and almost impossible to view. Also bad- and I have noticed this in several rooms- the toilet seats need replacing! And the facial tissue holders are empty. Seeing the worn and damaged seats, and the empty tissue holders makes the property look uninviting and poorly maintained. This place is a bargain for the price, and the staff is very friendly and kind.
Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast can use some attention. Twinkies and cookies out of the rapper with little Debbie snacks not really a breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Traveled with pets
The property is run down and my room was in need of repairs.
Stayed 1 night in Nov 2023

4/10 Poor

William

Stayed 1 night in Nov 2023

6/10 Okay

Briana

Stayed 1 night in Nov 2023

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for the money. Staff is notably pleasant and welcoming. Nice, simple continental breakfast offerings. Close to freeway, yet quiet. I have stayed several times and consistently good experiences.
Stayed 1 night in Nov 2023

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wish it was better.
Stayed here whule traveling down the 5 freeway. Positives: convenient location, friendly desk workers, breakfast offerings (coffee, English muffins, bagels, yogurt, cereal), hot water & good pressure in the shower, new towels. Negatives: scratchy sheets & a weird smell in the bed, condition of the room (broken tiles, taped up tv remote, scratched furniture, cracked bathtub).
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a safe place
Saw recommendations on line that this was a good, safe place to stay. Was totally disappointed! Did not feel safe at all! Would have left but had been driving all day needed to stop. Bathroom was dirty. One of the rooms window was replaced by cardboard. Barricaded ourselves in the room. Do not recommend.
bathroom baseboard dirty
window in a different room covered with cardboard
barricaded our door
Stayed 1 night in Nov 2023

10/10 Excellent

Prashanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

monette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too many flies everywhere swarms of them and dirty
The service was nice they were very welcoming they supposedly remodeled but the rooms were nasty dirty flies were everywhere inside and out the hotel like attack of the flies that's towels did not spell cleaned and then have hardly any towels in the bathroom I was really too big ones and one floor towel there was flies in the ceiling there was flies the window inside the hotel was swarms of flies it was disgusting I was very uncomfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Basic
Basic room, basic bed comfort, basic cleanlyness, basic breakfast, would I stay there again maybe!
Stayed 1 night in Oct 2023

10/10 Excellent

Steve, Mission Viejo

Liked: Cleanliness
Stayed 1 night in Oct 2023

2/10 Terrible

Valerie

Stayed 1 night in Oct 2023

2/10 Terrible

Rick

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A cheesy motel for a cheap price. The tub was flaking off on the bottom and I had to shower with the bath mat in the tub and my socks on.... Too many issues to mention. The bed was nice. I was lucky enough to be traveling with my own pillows since the ones provided were sub par. The entry key only worked 1 time out of 3 times and the cleaning staff had to let me in... safe? maybe not. I could have... Oh well. I got a good night's rest but will never return.
Stayed 1 night in Oct 2023