Find Hotel with a Concierge in Bal Harbour, FL

"Hi - When we arrived our room was not ready and we had to wait until 4:30 - was supposed to be ready at 4:00 pm. The room was not clean. The tv must have been broken and it was replaced with a 24 inch tv. It was old and not clean. Would not recommend staying here."

"I always have a great experience at Loews but this property is extra special: Rooms are lovely, everything was clean, location was fantastic, pool incredible, and the staff was exceptional. I did breakfast with a view at Preston’s each morning and the servers were not only bright and cheery but they brought me a little treat each day. Was such a nice way to start each day. I also did a spa day and had an incredible experience. Highly recommend, as I was able to steam, sauna and soak in the women’s jacuzzi after. Thank you Loews! I will definitely be back. "

"Was not there long enough to enjoy the benifits offered. "

"The location was spectacular! You essentially don't need to leave, with 3 restaurants, 2 pools, one roof top and rooftop sun lounging! I enjoyed an Ocean view to top things off. The room was lovely, even though, small, it was comfortable.The staff were incredibly friendly and accomodating. Plus it is a beutiful art deco building! The area is very walkable."

"Sky lounge hours is until 12:00 am but it was closed at 10:00pm. Shower head leak water all over the place. Sink clogged "

"Excellent staff. Clean. Love the pool. Umbrella extra charge $38 was too pricey"

"Very nice room good staff excellent breakfast. Only complaint would be the noisy train across from my room"

"Carpet in room was dirty we didn't have breakfast and didn't get to the bar"

"Will definitely visit again. The hotel is excellent, their restaurants and services exceeded my expectations."