발리나, 뉴사우스웨일즈의 해변 호텔

“We booked at Reflections, Lennox Head. No check-in codes and details had been sent, we phoned and were promised to be sent shortly. We checked upon arrival at 5.30 and none had been sent, we phoned phoned after hours a few times - but no answer. We were unable to stay and had to book elsewhere. Explaining this to them the following day resulted in abuse and no refund. A week later Expedia sought a refund for us, and Reflections has refused - stolen our money and lied. Avoid at all costs!”